Why Android Process Media Has Stopped? How to Fix It?

Have you ever received a message on your Android phone, saying “android.process.media has stopped”? If you are faced with this issue, please read this post to figure out why it happens and find the solutions to effectively stop Android process media error.

Joy Taylor Last Updated: Dec. 30, 2020

Every time I boot my phone it gives the error message – Unfortunately, the process android.process.media has stopped. Why and how to fix it?

– An Android User

Android Process Media Has Stopped

Android Process Media Has Stopped

Like the iOS operating system, the Android system is not perfect. Despite being one of the most popular operating systems in the mobile industry, it has incurred a series of issues on Android phones such as the settings has stopped unfortunately, the phone has encountered a black screen problem, the phone has stuck in recovery mode, etc. Among these problems, Android.process.media has stopped unexpectedly also frequently occurs in recent days.

If you have encountered this issue and try to get rid of it by yourself, you can find the best answer in this post.

Why Does Android Process Media Stop?

Before learning how do I stop Android.process.media error, you may want to know why you always receive a pop-up window, indicating “Unfortunately, the process android.process.media has stopped.”

In most cases, the Android process media error will happen when an Android phone has been running for a long period. This is because when your Android phone is launched, Android.process.media will run for a while and then transfer into the background program. There are some reasons why android.process.media has taken up CPU all the time and stopped unexpectedly:

  • The faulty update and installation Android operating system
  • The installed apps have taken up too much internal storage
  • The risks of rooting Android devices
  • The overloaded cache and data

How Do I Stop Android Process Media Error?

You are suggested to spend time solving this issue. If you leave it unsolved, it may lead to a boot loop eventually. In this post, we will introduce 4 solutions to resolve this issue.

Shut Down and Restart Your Android Phone

To troubleshoot Android.process.media has stopped unexpectedly issue, shutting down and restarting your Android phone will be the first but easiest method worth trying. Since your Android device hasn’t crashed yet, you can simply restart your phone:

Shut Down Your Android Phone

Shut Down Your Android Phone

  1. Long-pressing the “power” button for about 3 seconds.
  2. The desktop will pop up with two options – “Restart” and “Power off”.
  3. Click on the “Power off” button to shut down your Android device.
  4. Leave the device until it is fully cool down.
  5. Again, long-press the “power button” to reboot the device.“Power off and restart” differs from “restart”. It will take 10 more seconds to reenter the operating system by directly restarting your device.

“Power off and restart” differs from “restart”. It will take 10 more seconds to reenter the operating system by directly restarting your device.

Shutting down and restarting the device can completely close all the applications and underlying programs, which can truly give your device a fresh start.

Clear Data and Cache

When your Android has been running for a long time, it will generate different kinds of data and cache, occupying the CPU, and leading to processing errors.

Although you can take several tools to remove the redundant data in the operating system, you cannot ensure they are 100% secure.

Clear Data and Cache

Clear Data and Cache

As a matter of fact, you can clear overloaded cache and data in the Setting app:

  1. Open the Setting app on your phone.
  2. Scroll down the options and tap on the “Storage” mode. For some models, it is also named “Storage & USB”
  3. Click on the “ClEAR UP” button to select the data and cache you want to delete.
  4. Your mobile phone will scan the items automatically and list recommended data and cache for clear up.

Check and Clear the Data and Cache of A Specific App

For commonly used apps, you are highly recommended to check its storage and clear cache if necessary:

Check and Clear Data and Cache

Check and Clear Data and Cache

  1. Open the “Setting” app on the desktop.
  2. Scroll down to click on the “Apps” option.
  3. Find the app you want to check or search the app in the “Search Box”.
  4. In the medium of the interface, click on the “Storage” option.
  5. You can check and clear the data and cache by clicking on the buttons accordingly.

Enter into Android Recovery Mode

By entering into the Android recovery mode, you are allowed to recover and reinstall its operating system. This method can fix the most complicated issues concerning the Android operating system.

Notably, reinstalling the operating system will wipe all the data on your Android phone. Thus, before entering into the recovery mode, make sure you’ve backed up the data on your Android device in advance.

Select the "wipe data/factory reset" Option

Select the “wipe data/factory reset” Option

The way of entering into the Android recovery mode differs considering the models of Android devices. For most devices, you can access the Recovery mode with the following instructions:

  1. Turn off your Android phone by long-pressing the “power” button for about 10 seconds.
  2. Press down the “power” and “volume up” buttons at the same time to access the Android Recovery mode. For some models, you need to press down the “volume down” button instead.
  3. Once you have entered the recovery mode successfully, you can navigate the options via the “volume up” and “volume down” buttons and select the options via the “power” button.
  4. Choose the “wipe data/factory reset” option and then the “Yes – delete all user data” option to reinstall the Android operation system.

If you find Android recovery mode not working yet, you may need to turn to a technician to get your Android phone repaired.

The Bottom Line

“Android.process.media has stopped” issue may upset most Android users when using their Android devices. However, in most cases, you can solve the problem by wiping the overloaded data and cache. For this reason, theoretically, you can easily get rid of the problem via the mentioned 4 fixes.

Hopefully, this post can help you out of the problem. If you find it useful, leave a comment, and share it with your friends.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.