How to Fix Spotify Keeps Crashing Issue on Android

Over the past few years, Spotify has attracted millions of music fans with its amazing sound experience and songs at affordable prices. However, you might find your favorite music app keeps crashing sometimes. The reasons for its crashing could be various and in this guide, we’d like to offer you some methods to fix this issue.

Joy Taylor Last Updated: Feb. 03, 2021

With 286 active monthly users, Spotify is one of the world’s largest music streaming platforms. Millions of people use the Spotify Android app to listen to their favorite artists, so if the app keeps crashing you’re not alone.

Like many other apps keeping crashing on Android devices, the Android version of the Spotify app isn’t that stable app you can find on the Google Play Store either. Despite its popularity, it often freezes or crashes without an obvious reason. This can be a nagging issue that affects your user experience, so in this article, we are going to help discover and fix the issues that can cause the Spotify Android app to crash.

Fix Spotify Keeps Crashing Issue on Android Phones

Fix Spotify Keeps Crashing Issue on Android

The Best Ways to Fix the Spotify Keeps Crashing Issue on Android

A stable Internet connection is one of the prerequisites without which you cannot use the Spotify app on your phone. So, if you are having difficulties with this app the first thing you should do is make sure that the WiFi connection or the phone’s mobile data are working properly.

There are a number of things you can try if it doesn’t look like the problem was caused by the Internet connection. Let’s take a look at some of the best ways to fix the Spotify keeps crashing issue on Android phones.

Clear the Spotify’s Cache and Data

One of the first things you should try when an Android app stops functioning normally is to clear cache and data on your Android phone. So, if the Spotify app has been crashing without an apparent reason you should try emptying its cache. Here’s what you need to do:

Clear the Spotify’s Cache and Data

Clear the Spotify’s Cache and Data

  1. Open your phone’s Settings and find the Apps menu. Tap on the All Apps option and then browse through the app list until you reach the Spotify app.
  2. Once you’ve reached Spotify’s App Info page, you should tap on the Storage option, and then proceed to click on the “Clear Cache” and “Clear Data” buttons.
  3. When it’s done, you should restart your phone and check if clearing the cache has solved the problem.

Check for Updates

Failing to update or install the phone’s OS or some of its apps may cause a variety of problems, including crashes of different apps. Besides, updates usually fix the bugs and issues the previous version of an app had, so updating the Spotify app may make the problems you have with this app go away.

Check for Spotify Updates

Check for Spotify Updates

In case you missed the latest update of the Spotify app, you should go to the Google Play Store, and tap on the hamburger icon in the upper left corner of its main window. At the top of the menu you’ll see the My Apps and Games option, tap on it, and then look for pending Spotify updates.

Proceed to update the app if possible and try using it afterward to see if it still crashes.

Restart Your Phone

The problem that is causing Spotify to crash may be solved by restarting the device. This will shut down all apps that were running in the background when Spotify crashed and clear the phone’s RAM.

You should hold the Power button until Power Off and Restart options are displayed on the screen and then just tap on the Restart icon. After the OS loads again, you should open Spotify and check if it is running normally.

Use a Different Login Method

Spotify lets you sign in user’s accounts on different social media but a change of the social network’s policies or terms and conditions can cause Spotify to start crashing. Luckily this problem can be fixed quickly, by changing the login data. You can do this as follows:

  1. Open the “Settings” section in the Spotify app.
  2. Tap on the “Account Settings” option.
  3. Proceed to add a new email address or login data from another social network and then log out from the app.
  4. Use the new password and user name to sign in to the Spotify app and try playing some music to check if the issue is resolved.

Force Stop Spotify

In case the Spotify app crashes more than once, you should try force stopping it. Doing so will effectively end all internal processes that may have caused the app to crash.

Force Stop Spotify

Force Stop Spotify

  1. Tap on the gear icon on your phone to open the Settings and then navigate to the Apps menu.
  2. Tap on the “More” option, locate the “Show System Apps” menu, and expand this menu and go through it until you reach the Spotify app.
  3. Tap on the “Force Stop” button and then relaunch the Spotify app to check if the issue is resolved.

Remove the App from Your Phone and Install it Again

While viewing the Spotify app from the Show System Apps menu, you can tap on the Uninstall button to remove the app from your phone. This will delete all data associated with the app and possibly eliminate the root of the problem.

Once the app is uninstalled, you should head over to the Google Play Store to install the Spotify app on your device. You will be required to provide the login data before you can continue using the app, but you won’t have to change your username and password.

Search for Alternative Music Streaming Services

If the Spotify app keeps crashing after you tried each of the methods we listed above, then you should consider switching to some other music streaming service.

SoundCloud, Deezer, or Amazon Music are among the most popular apps that can be installed on an Android phone. Moreover, YouTube is preinstalled on all versions of the Android OS, which makes it a great alternative to the Spotify app.

The Bottom Line

Listening to music from your Android phone is supposed to be fun, as apps like Spotify bring virtually any music genre to your fingertips. However, if the app keeps crashing you will be forced to take action and resolve the issue that is causing the Spotify app to underperform.

Each of the available solutions is simple, and in most cases, it won’t take more than a few minutes before you get the Spotify app up and running again. However, if the problem persists despite your efforts to fix it, you should consider switching to an alternative music streaming platform.

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Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.