Gmail Keeps Stopping? Here’s how to fix it!

You can get 6 solutions to the Gmail app crashing issue. All of them are proved by millions of users. So keep on reading and fix the issue in minutes.

Author Avatar Joy Taylor Last Updated: May. 28, 2021

The ability to respond to business correspondence just moments after you receive it is one of the greatest advantages the Gmail app has to offer. This app is preinstalled on all versions of the Android OS, and you can start using it as soon as you sign in to your Google account.

Why Does My Gmail Keep Stopping?

Nonetheless, Gmail can crash for a number of reasons that vary from an overloaded cache to the pending system or app updates. Having to deal with an unresponsive app frequently can be annoying. So in this article, we are going to show you how to fix the most common problems that cause the Gmail app to crash.

How to Fix Gmail Keeps Stopping?

Before you take any other steps, you should make sure that your device has Internet access, because this may be the reason why the Gmail app keeps stopping. It is also advisable to switch the Airplane mode on and off in order to allow the phone to reconnect to a WiFi network or gain access to the mobile data.

If the unstable Internet connection is not the reason why Gmail is not working properly, you should try some of the methods below.

#1. Leave Gamil and Re-enter It

This is the first and most obvious thing to do, since Gmail may have crashed as the result of a temporary glitch. You just have to tap on your phone’s Home button and swipe the app away.
Try to launch the app after a few minutes and open an email to see if the app is working normally. If you’re still experiencing problems you should proceed to the next step.

#2. Disable Gmail

As we already pointed out Gmail is one of the system apps that come preinstalled on almost all versions of Android OS you can find. Hence, you won’t be able to uninstall it, but you can still disable it. Here’s how you can do that:

Step 1. Open the Settings app, then scroll down to the Apps menu and tap on the All Apps option. Find Gmail on the list of all apps you have on your phone and tap either on the Uninstall or Force stop options.

Uninstall Gmail App

Uninstall Gmail App

Step 2. Go to the Google Play Store and search for the Gmail app, then tap on the Install button and wait for the app to be installed on your phone. Launch the Gmail app, sign in to your Google account and check if the app allows you to view or write emails.

#3. Clear the Cache

Vast amounts of locally stored data can slow down the Gmail app or even cause it to crash. Luckily this problem can be fixed in just a few taps.

Step 1. Go to the Settings app, then tap on the Apps menu and select the All Apps option. Locate the Gmail app, tap on it, and choose the Storage option.

Step 2. Proceed to clear Cache and Data before restarting your phone. Afterward, you should launch the Gmail app to check if the issue is resolved.

If you are using an iPhone, you can go to Settings > tap on General > choose iPhone Storage > scroll down to Gmail > click the Offload App. These steps will free up the storage used by Gmail. But it will keep the data and documents you owned. Reinstall Gmail and you can get back the data easily.

Clear the Cache

Clear the Cache

#4. Update Gmail App

Failing to update your apps may cause them to lag or malfunction, and you should check if there are any pending Gmail updates available as soon as the app starts acting out.

For Android users, you can do this by opening the Google Play Store app, then tapping on the hamburger icon and choosing the My app & Games option from the menu. Tap on the Update All option to proceed with all pending updates.

If you are an iOS device owner, you can open App Store and tap on your Account. Then the apps you have and the apps you need to update will be listed here. Tap on Update All, or just click on the Update button located on the right of Gmail to install the new app.

#5. Switch off the Dark Mode

If your Android phone is running on the Android 10 OS, you already know that you can use the Dark Theme in most apps on your device. However, this feature isn’t perfectly stable and may be the reason why an app crashes. Here’s how you can disable the Dark Theme for Gmail.

Step 1. Open Gmail and tap on the hamburger icon in the upper left corner of the screen. Scroll down to the bottom of this menu and select the Settings option. Tap on the General Settings and change the theme to either System default or Light.

Step 2. Restart your phone and check if the Gmail app is working.

#6. Sign out and Sign in to Google Account

This method may not work, but it is worth trying if everything else has failed. It shouldn’t take more than a few minutes to sign out of your Google account and sign back in. Let’s take a look at what you need to do.

Step 1. Open the Settings app, and choose the Accounts & Sync option. Find Google, tap on it, and remove the account.

Step 2. Restart your phone and sign in to your Google account again. Continue using the device to see if the problems with the Gmail app are resolved.


Although experiencing difficulties with the Gmail app can be frustrating, you shouldn’t panic as finding the root of the problem shouldn’t be difficult. Using one or more of the methods we covered in this article will probably solve the issue.

Did you find this article helpful? Leave a comment and let us know.

Author Avatar
Joy Taylor Twitter Share Facebook Share

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.

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