How to Fix Google Drive Not Working Problem

Suddenly your Google Drive stopped working? You may be surprised to discover it is a quite common problem. In this post, we find out the possible reasons why Google Drive is not working and offer some possible ways to resolve the problem so you can sync files and folders again.

By iMobie | Posted: Jul. 26, 2018, Last Updated: Jul. 26, 2018
Home > AnyTrans for Cloud > Cloud Tips > How to Fix Google Drive Not Working Issue 

If you’re having a problem with your Google Drive, you’re in good company. Lots of people struggle to get Google Drive to work properly. One day, it seems to work perfectly, but suddenly it fails to sync with your computer.

This can be not just an irritating problem but potentially a serious one especially when you need to access files and folders remotely from your Google Drive. But don’t worry. Here, we find out some of the common causes of Google Drive not working and offer the possible solutions for resolving the problem.

Why Google Drive Is Not Working

The most common problem with Google Drive not working relates to an inability to open a file. This could be because of a number of reasons:

How to Fix Google Drive Not Working Issue

Addressing these steps in turn will probably make your Google Drive work properly again.

Step 1 If the problem appears to be a “Temporary Error (502)” message this means the documents aren’t available at the moment but the problem will be a short-lived one. Try to check back later or try opening your files on a different device. There may be a system outage – you can check this online.

Step 2 The next step is to make sure that your Internet connection is properly functioning and you can view web pages properly.

Step 3 Next check the version of the browser that you’re using. Google Drive is only compatible with the two most up to date versions of major browsers. Ensure you’ve turned on JavaScript and cookies.

Step 4 Next, clear the browser cache and cookies.

Fix Google Drive Not Working

Fix Google Drive Not Working

Step 5 Although large files can be put into Google Drive, exceeding the size limit means it may not load correctly. Try dividing its information into multiple files.

Step 6 Check that your virus software isn’t interfering with Google Drive or blocking it.

Step 7 Finally, check that customised proxy and firewall settings aren’t preventing you from accessing the Drive.

Fix Google Drive Not Working

Fix Google Drive Not Working

Step 8 Also, check that Google Drive is set up to detect the proxy settings automatically and to sync files.

Fix Google Drive Not Working

Fix Google Drive Not Working

The Bottom Line

Although Google Drive not working is a frustrating problem, as you can see, there are a number of steps that you can take to address the problem. If you follow this helpful advice, you should find that your Google Drive is operational again in no time and you can sync your files and folders once more.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

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