How to Fix: OneDrive not Syncing Issues on Windows/Mac/Mobile

Tired of encountering problems with OneDrive not Syncing? Here we walk you through the top solutions to OneDrive sync issues on Windows, Mac, and mobile.

By iMobie | Posted: Jul. 31, 2018, Last Updated: Jul. 31, 2018
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When you’re trying to meet work deadlines or store important pictures and files on your OneDrive, it can be an absolute nightmare when problems with OneDrive files not syncing occur. To solve your problems now and provide the perfect fix for similar issues in the future, we’ve put together a top guide for how to deal with OneDrive folder not syncing on multiple platforms. Just keep on.

How to Fix: OneDrive not Syncing Issues on Windows

OneDrive not syncing on Windows? Here are four methods for how to fix the problem:

Method 1: Restart OneDrive

Sometimes all you need to do to solve OneDrive sync issues is to restart OneDrive.

  1. Find the OneDrive icon in the bottom right of your computer screen (you may have to click the arrow icon to show hidden icons).
  2. Click on the cloud icon and click the three dots in the top right corner > Select ‘Quit OneDrive’ option.
  3. Re-open OneDrive by searching for ‘OneDrive’ on your start menu and selecting it.
Fix OneDrive not syncing issues on Windows – Restart OneDrive

Fix OneDrive not syncing issues on Windows – Restart OneDrive

Method 2: Make Sure OneDrive is Set Up

You may be encountering OneDrive syncing issues because your OneDrive hasn’t finished setting up, here’s how to solve the issue:

  1. Open the OneDrive folder on your computer.
  2. Choose which files you want to sync by ticking the adjacent boxes.
  3. Select ‘Next’ to finish the sync.
Fix OneDrive not syncing issues on Windows – Make Sure OneDrive is Set Up

Fix OneDrive not syncing issues on Windows – Make Sure OneDrive is Set Up

Method 3: Make Sure You Have Enough Storage

If you don’t have enough local storage on your OneDrive, you may discover issues with a OneDrive file not syncing. To check your storage:

  1. Log into your OneDrive account and check the amount of storage used.
  2. On your computer, go to ‘This PC’ and click on ‘Local Disk’ to check the storage amount.
  3. If you don’t have spare storage, move or delete the excess files.

Method 4: Update Windows

If Windows is not currently operating on the latest update, then OneDrive may not be able to sync properly. Check for Windows updates by:

  1. Going to ‘Control Panel’ and selecting ‘System & Security’, then ‘Windows Update’.
  2. Select ‘Check for Update’.
  3. Update Windows if required.

How to Fix: OneDrive not Syncing Issues on Mac

Here are 3 effective methods for fixing the problem of OneDrive files not syncing on Mac:

Method 1: Check the OneDrive Status

In some instances, OneDrive sync issues are caused by a fault on Microsoft’s side. If you’re encountering problems with OneDrive not syncing, check the status of OneDrive on portal.office.com.

Fix OneDrive not syncing issues on Mac – Check the OneDrive Status

Fix OneDrive not syncing issues on Mac – Check the OneDrive Status

Method 2: Stop OneDrive Processes

It’s possible to fix the OneDrive not syncing on Mac by stopping OneDrive processes:

  1. Open ‘Activity Manager’ on your Mac.
  2. End the processes for ‘OneDrive Finder Integration’ and ‘OneDrive’.
  3. Restart the OneDrive app.

Method 3: Delete OneDrive

Uninstalling and re-installing OneDrive can easily solve many common errors, like OneDrive sync issues:

  1. Quit OneDrive by clicking on the OneDrive icon, going to ‘Settings’ and selecting the option to ‘Quit OneDrive’.
  2. Go to ‘Applications’, select ‘OneDrive.app’ and select ‘Move to Trash’.
  3. Delete the files associated with OneDrive from your Library, and then re-install OneDrive on your Mac.

How to Fix: OneDrive not Syncing Issues on Mobile

There are multiple methods to fix OneDrive not syncing issues on mobile devices, including:

Method 1: Check Your Internet Connection

If you’ve got the issue of a OneDrive folder not syncing on your mobile, the first step should be to check and refresh your internet connection.

For iPhones:

  1. Swipe up on your screen to open the control bar.
  2. Select the aeroplane symbol in the top left.
  3. Unselect the symbol after a few seconds.

For Android Phones:

  1. Go to ‘Settings’ and, depending on the model of your device, select either ‘Connections’ or ‘Wireless & Networks’.
  2. Switch off mobile data and Wi-Fi.
  3. Switch on mobile data or Wi-Fi, or both, depending on which you prefer to use.

Method 2: Uninstall the App

Uninstalling and re-installing the app on your mobile may help to fix any errors that are causing OneDrive sync issues:

For iPhones:

  1. Hold your finger down on the app symbol until it vibrates, and a cross appears.
  2. Press the cross and delete the app.
  3. Re-install the app from the app store.

For Android Phones:

  1. Go to ‘Settings’.
  2. Select ‘Applications’.
  3. Tap the OneDrive app on the list.
  4. Select Uninstall.
  5. Re-install the app from the app store.

The Bottom Line

OneDrive is a great Cloud storage to use. It makes sharing and storing files from your computer and mobile incredibly easy, but it does encounter the occasion problem like OneDrive not syncing. With our handy methods for fixing OneDrive syncing issues, you can make sure that issues with OneDrive never stall you for long. If this guide is helpful to you, don’t forget to share it with your friends or family.

iMobie

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

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