Frequently Asked Questions

General information

iCloud FAQ

iMobie Support Team is here to provide solutions, tips and helpful information when you need it most. And if you have any questions or problems, we're here to help. All you request will be answered within 24 hours.

Part 1. How much iCloud storage i have?

Once you set up iCloud, you would get 5GB storage automatically. With that storage space, you can store your photos in iCloud Photo Library, and keep your documents up to date in iCloud Drive. Please notice that if you run out of iCloud storage, your device will not backup data to iCloud anymore. If you need more space, you can purchase storage from Apple.

Part 2. How to backup with iCloud?

1. Connect device to Wi-Fi network > Go Settings > Your Name> Choose iCloud.

2. Tap iCloud Backup option> Click Backup up now > Make sure the Wi-Fi connection is fine until the backup process completes.