Welcome to AnyTrans Online Guide. Here you can find all detailed tutorials about how to manage your iOS contents between iOS devices, iOS device & computer, iOS device & iTunes as well as data stored on iTunes and iCloud backup. If you still have any question after reading this guide, please feel free to contact our Support Team, and you will be guaranteed with 7/24 customer support.
Camera Roll records a lot of precious moments in your life. How to manage these photos is a big task for some customers. Undoubtedly, AnyTrans helps you own an enjoyable Camera Roll management, whatever transferring Camera Roll photos to computer & between iOS devices. Please refer to the following guide to make good use of AnyTrans.
By default, AnyTrans will detect your iOS device automatically. If you don't connect your iOS device to computer or your iOS device is not recognized, you will see "Connect your iPhone, iPad or iPod to start" on the interface.
Once your iOS device is recognized, the interface below will display.
If AnyTrans fails to recognize your iOS device, you can try to fix this issue by following troubleshooting steps:
① Please download the latest version of AnyTrans.
② Check whether your USB cable is loose. If it is, please reconnect it. If your USB cable is broken, please give new one a try.
③ Reinstall iTunes.
④ Please log in your computer as Administrator account.
⑤ If problem persists, please contact our Support Team for further diagnosis.
Once unfold the Photos option, you will see the Camera Roll option. After the loading process is completed, it will display the number of photos on the upper right of the Camera Roll icon. If it shows empty in Camera Roll icon, it indicates that there is no photo in device.
For better management of your photos, you can change the preview mode by clicking . Except for transferring photos to computer, you can also transfer photos between devices by clicking button. If AnyTrans does not load your photos correctly, please refresh the page by clicking button.
1. Apple blocks the permission to let the third party software delete the photos from Camera Roll on devices running on iOS 8.3 and later due to the security issue.
2. If you want to selectively choose your desired photos, you can constantly press the Shift key (for Mac) or Ctrl key (for Windows) on the keyboard to make it.
Once the transferring process is completed, you will see Transferring Completed Page. To locate photos exported on computer, please click "view files". To go back to the previous page, please click "transfer more items".