Welcome to PhoneRescue for SAMSUNG Online Guide. Here you can find all detailed tutorials about how to root device, recover lost important data back and even remove screen lock of your SAMSUNG device. If you still have questions after reading this guide, please do not hesitate to contact our Support Team, and you will be guaranteed with 7/24 customer support.
PhoneRescue for SAMSUNG enables you to extract precious SAMSUNG data to computer with a few clicks. Undoubtedly, it is your optimal option. Please refer to the detailed guide to make good use of PhoneRescue for SAMSUNG.
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To start with, please make sure you have launched USB debugging option on your SAMSUNG device. By default, PhoneRescue for SAMSUNG will detect your SAMSUNG device automatically. If you don’t connect your SAMSUNG device to computer or your SAMSUNG device isn’t recognized, you will view “Please connect your device to start recovery” message as below:
Once your SAMSUNG device is recognized, the interface below will display. And you can select the types of files you want to scan and extract.
If PhoneRescue for SAMSUNG fails to recognize your SAMSUNG device, you may try to fix this issue by following troubleshooting steps:
① Please download the latest version of PhoneRescue for SAMSUNG.
② Please check if you have enable USB debugging option in Settings.
③ Please check whether your USB cable is loose. If it is, please reconnect it. If USB cable is broken, please give new one a try.
④ Please make sure your device can be detected by your computer.
⑤ Check whether you have the latest version of USB Driver and ADB Driver on your computer and device. If not, download and update from SAMSUNG official website.
⑥ If problem persists, please contact our Support Team for further diagnosis.
After you click Quick Scan button on the window below, your data on the SAMSUNG device will be scanned automatically.
The interface of analyzing device will display after clicking Quick Scan button. Meanwhile, the scanning process may last a few minutes based on the amount of data on your SAMSUNG device. You can abort the process at any time by clicking button.
Once the scanning process completes, all existing data on your SAMSUNG device will be listed by categories as below. Please select the data to extract based on your needs. If you want to set the output format of the data, please click the button on the left corner of the page.
After clicking button, your data will be saved on your computer. This process may last a few minutes. When the extraction process completes, you will see the “Recovery Completed” page. You can click “View Files” to locate the extracted data. To go back to homepage, please click “Start Over” option.