How to Fix: Facebook Broken/Crash

Is your Facebook app keeps crashing on iPhone? If so, then go through this quick post and get to know the several methods you can try to fix the Facebook crash problem with ease.

By Bella Miller | Posted on: Jul. 12, 2019, Last Updated: Jul. 12, 2019

Facebook is one of the most used social media apps that have millions of users. Recently, many iOS users reported about their Facebook is broken and crash problem. When you experience such a problem, your Facebook app shuts down unexpectedly and takes you to the home screen. There are a number of reasons for the app to keep crashing on iOS devices, which include outdated app version, insufficient storage space on the device, software issue, etc.

Well, the good news is that there are possible ways you can try to fix the problems related to your Facebook app, such as app crash or broken.

Part 1: How to Fix: Facebook Broken/Crash [8 Solutions]

No matter why your Facebook app keeps on crashing, you can give a try to the following solutions that probably help you to come out of this problem.

Solution 1: Quit the Facebook App and Other Background Apps

Background apps are needed when you are performing multitasking. Here’s the thing – the apps running in the background would crash and when it occurs, other apps functions on the device might get affected too. That’s why it is recommended that you should clear all of your background apps to ensure that none of these apps is affecting the Facebook app. To learn how to quit apps on iPhone, follow the below steps:

Step 1: From the home screen on an iPhone X or above, swipe-up from the bottom and pause slightly in the middle. On an iPhone 8 or earlier, double-click the “Home” button to view background apps.

Step 2: Now, swipe-up on the app preview to clear it from the background.

Fix Facebook Broken/Crash via Updating Facebook App

Fix Facebook Broken/Crash via Updating Facebook App

Follow this same technique on other background apps too, which include Facebook. Also, if this method fails to fix the problem, then move on to the next solutions.

Solution 2: Check Update for the App

If you are using an outdated version of the Facebook app, then the app may keep on crashing due to the old version. Thus, in such situations, all you can do is to check update for your Facebook app. If the update is available, then download and install it to update the app to its latest version. In order to learn how to check update for the Facebook app, follow the below steps:

Step 1: To begin with, open the App Store app on your iPhone and then, click “Updates” tab.

Step 2: Now, if the app has got an update, then click the “Update” button next to it.

Solution 3: Free up Storage Space on your iPhone

If your iOS device has installed so many apps, then it is possible that you might experience a “Facebook app keeps on crashing” problem. The problem occurs as there is not sufficient space for the app. When you install too many apps on the device, it makes the device slows to run. As the Facebook app is a bulky one and thus, it might crash.

In such scenarios, you can fix the problem by simply making some space on your iPhone. So, follow the below steps to learn how to free up iPhone storage space:

Step 1: Open the “Settings” app and then, open the “General”.

Step 2: Now, click on the “iPhone Storage”. Here, you can check your device storage and delete the unwanted apps and data from the device.

Fix Facebook Broken/Crash via Free Up iPhone Storage

Fix Facebook Broken/Crash via Free Up iPhone Storage

Solution 4: Soft Reset the Device

If you are still facing the Facebook app problems, then it’s time to soft reset your device. In other words, you can force restart your iPhone. Many users able to resolve the problem with this method and so, this might also help you fix the issue.

On iPhone 8 or later: Press and release the Volume up button quickly. Follow the same process with the volume down button. Now, press and hold down the Power button until the Apple logo appears on the screen.

On iPhone 7/7 Plus: Press and hold down the Volume down and Power button together until the Apple logo appears on the screen.

On iPhone 6 or earlier: Press and hold down the Home and Power button together until the Apple logo appears on the screen.

Solution 5: Update iOS to its Latest Version

If the problem you are facing is due to the software issues, then the best thing you can do is to update iOS to its latest version.

Step 1: Move to the “Settings” app on your iPhone and then, navigate to the “General”.

Step 2: Next, click on the “Software Update”. Here, if the next version is available, then click on the “Download and Install” option to begin the latest version installation process.

Fix Facebook Broken/Crash via Updating iPhone Software

Fix Facebook Broken/Crash via Updating iPhone Software

Solution 6: Uninstall and Re-install the App

Sometimes, simply uninstalling and re-installing the app can fixed Facebook app crashes error with ease. It is all because when you install the app, the iOS system of your device assigns new resources to the app. Thus, it means that it reduces chances for the app to crash. So, follow the below steps to learn how to delete the Facebook app and re-install it:

Step 1: Lightly touch and hold down your Facebook app until it begins to jiggles.

Step 2: Now, tap the cross icon.

Step 3: Finally, tap “Delete” option. On iPhone X or above, tap “Done”. On iPhone 8 or earlier, press the “Home” button. Once uninstalling the app, re-download it from the App store on your device.

Fix Facebook Broken/Crash via Re-installing

Fix Facebook Broken/Crash via Re-installing

Solution 7: Reset All Settings

If you decide to reset all settings, then it will reset all of your iPhone settings. This method won’t erase files and data of your device and thus, you can give a try to it.

Step 1: Open “Settings” and then, click “General”.

Step 2: Now, click on “Reset” and then, click on “Reset All Settings”. Here, you may have to enter the passcode in order to reset your iPhone settings.

Fix Facebook Broken/Crash - Resetting All Settings

Fix Facebook Broken/Crash – Resetting All Settings

Solution 8: Restore Your iPhone with iTunes

If nothing helps to fix the problem, then you can try to restore your iPhone with iTunes. But, this method will erase your device data and thus, make sure to backup your important data before you proceed further.

Step 1: Run the latest version of iTunes and then, connect your iPhone to the computer using a digital cable.

Step 2: Now, click the device icon and then, choose “Restore backup” option under the Backups tab. Now, you need to select the backup file from which you would like to restore.

Fix Facebook Broken/Crash - Restore with iTunes

Fix Facebook Broken/Crash – Restore with iTunes

Once the restore process completes, you can set up your iPhone as new and thus, this method will probably fix the Facebook broken/ crash problem too.

Part 2: How to Backup Facebook to Computer

With a backup, if Facebook ever burns or crashes in the future, then all of your photos and other personal data won’t go down with it. So, it is reasonable to have a backup of all of your Facebook data to the computer. Fortunately, Facebook makes it quite easy and simple to save all your data, which include videos, photos, message transcripts, and much more. To learn how to backup Facebook to the computer, follow the below steps:

Step 1: To begin with, sign-in to your Facebook account and then, tap on the “triangle” icon to select “Settings” option.

Step 2: Next, click “Your Facebook Information” and then, click on “View” next to the “Download Your Information” option.

How to Backup Facebook to Computer - Step 2

How to Backup Facebook to Computer – Step 2

Step 3: After that, choose all of my data or select other options according to your choice.

Step 4: Then, click “Create file” button to begin the process. Once the file is ready, the Facebook will give you a notification saying the file is available to download on computer.

How to Backup Facebook to Computer - Step 4

How to Backup Facebook to Computer – Step 4

The Bottom Line

No doubt, Facebook crash/broker problem is quite annoying. But, the solutions mentioned in this guide can help you to resolve the problem with ease. Plus, it is recommended to have a backup of your Facebook data after fixing the problem. The backup will ensure the safety of your photos and videos you posted on social media, no matter whether Facebook crashes or burns.

Bella Miller

A senior editor, an Apple fan at iMobie Inc.. I love both dancing and helping users to solve iOS & Android related issues by writing various types of tutorials.