Did you just update your iPhone/iPad to the latest iOS 12 and found that the voicemail no longer works? You’re not alone. The following guide shows some of the ways you can use to fix the voicemail not working issue on your iOS device.
Many of us who are on a tight schedule often can’t pick up all the calls we receive and therefore we have voicemail. It allows the caller to leave a message for us when we are unable to receive their calls. iPhone and iPad users who have updated their devices to the latest OS complain that iOS 12 voicemail is not working on their devices. If you’re in the same boat, this guide will help you out.
Since you can’t access your voicemail, you’ll likely miss out on some important messages that people have left for you and these could greatly impact your personal and professional lives. There could be various reasons as to why the feature doesn’t work. Maybe your carrier has stopped offering the feature or maybe your phone’s having trouble connecting to the voicemail server. Regardless of the reasoning, there are a few things you can do to get around the iOS 12 voicemail issue on your devices. The following guide shows some of the ways for you to fix the issue by yourself on your device that runs iOS 12.
Apply the fixes shown below and you will be able to get rid of the voicemail transcription iOS 12 issue on your iPhone/iPad. If one method doesn’t work, try the other one and eventually you will succeed.
1. Turn Airplane Mode On and then Off
This is the simplest trick you can do to fix the voicemail issue on your iOS 12 device. All that you need to do is turn the Airplane mode On and then turn it back Off after a few seconds.
Open the Settings app on your iPhone or iPad and you will see Airplane Mode as the first option. Turn the toggle for the option to the On position and it will be enabled. Wait for about 20 seconds and then turn the feature back Off.
You may try accessing your voicemail to see if it works. If it does, good. If it doesn’t move on to the next method.
2. Reset Network Settings on Your iPhone/iPad
Since the voicemail feature on your device has to do with your network, some incorrect or improper network settings can lead to voicemail to not work on your device. Fortunately, you can reset all the settings to the defaults as shown below and get voicemail to work again.
Launch the Settings app on your iPhone/iPad and tap on General followed by Reset. On the reset screen, tap on the option that reads Reset Network Settings to have your network settings reset. Once done, reboot your device and see if voicemail works.
3. Update Carrier Settings to Fix Voicemail Issue
Your carrier may have made a fix available for you to fix the voicemail issue on your device and all you need to do is install the update on your device.
To check for and install a carrier update on your iPhone or iPad, open the Settings app and head to General > About > Carrier. If an update is available, you will be offered the option to install it on your device.
4. Check Your Internet Connection
It could be as simple as that your Internet connection is not properly working and as a result, your device is unable to communicate with the voicemail servers. The best thing you can do to resolve the issue is to ensure that your Internet works by accessing it from another device.
If you find your Internet indeed has an issue, get it fixed before you access voicemail on your iPhone or iPad. Once your Internet starts working, you should be able to get access to your voicemails without any issues.
5. Update the Operating System on Your iPhone/iPad
Apple may have acknowledged the issue and have sent you an iOS update to be installed on your device. So, what you need to do is check to see if an update is available and install the available update on your device.
On your iPhone or iPad, open the Settings app and tap on General followed by Software Update. If you see an update is available, tap on the Download and Install button to download and install the iOS update on your device.
iOS 12 voicemail not working is not one of the serious issues to occur on iPhone and iPads and the methods shown above will certainly help you get rid of the issue on your device. If nothing works at all, visiting an Apple service center would be a good idea.
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