How to Fix iPhone Won’t Backup to iTunes or Computer

Question: My iTunes freezes constantly and my husband’s iPhone’s and mine have stopped backing up in iTunes. I get an error when it does go through the process that says, “iTunes could not back up the iPhone “. How Can I fix this?

— A User from Microsoft Community

Solutions to Fix the iPhone Won’t Backup to iTunes Issue

Solution 1. Restart your computer and your iPhone.

Solution 2. Download and install the latest version of iTunes on your computer.

Solution 3. Make sure your iOS device trusts your computer: unlock the device and tap Trust.

Solution 4. Make sure that you are using the Apple-supplied USB cable.

Solution 5. Check security setting: update, configure, disable, or uninstall your security software.

Solution 6. Delete old iTunes backups on computer: Open iTunes > Go to iTunes menu bar > Preferences > Devices > Delete Backup. Check out how to locate iTunes backup.

Solution 7. Locate the backup in Solution 5 and then rename the backup name.

Solution 8. If none of the above solutions works, and it is pressing for you to back up your iPhone to iTunes, you can have a try on AnyTrans. It is a flexible iTunes alternative to backup, transfer, and manage iOS files.

• Supports you to make an iTunes backup of your iPhone 11/XS (Max)/XR/X/8/7/6S via just 1 click. And the backup can be recognized by iTunes.
• It allows you to backup specific items instead of all data on your iPhone, which makes it possible for you to select the files you prefer most to backup.
• Allows you to backup your iPhone to Mac/PC directly. It makes it easy to transfer selected data from iPhone to computer as a backup like photos, videos, music, messages, contacts, notes, books, etc.
• Extract data in your iTunes library and allows you to sync data in iTunes library to iPhone without data erase.

Solution 9. Try an iPhone issues troubleshooter – AnyFix.

AnyFix is one of the best iPhone issues troubleshooters. It helps iPhone users to get out of problems with a few clicks. Besides the iPhone issues, AnyFix provides professional solutions to fix iTunes problems with ease. Therefore, you can give AnyFix a try to eliminate the problem in minutes.

How to Make an iTunes Backup on iPhone in 1 Click

Step 1. Download AnyTrans, and install it on your PC or Mac > Connect your iPhone to the computer via USB cable > Choose Backup Manager.

Step 2. Click on the Full Backup button.

Step 3. After clicking the Next button, AnyTrans will start to back up all your files on the iPhone.

Step 4. Open the iTunes app on your computer and you will see the backup you just made with AnyTrans is listed in your iTunes.

The Bottom Line

For more iTunes backup or restore problems and solutions, please check out How to Fix: iPhone Backup Corrupt/Not Compatible or iTunes Could Not Restore iPhone Because of Not Enough Space. For a better managing and backing-up experience on your iPhone, AnyTran is a good choice for you. Have a try on its free trial now >