How to Fix iPhone 6/6s/7 Won’t Backup to iTunes or Computer


iTunes could not backup the iPhone and you are looking for ways to fix it? If yes, keep reading on this quick guide to know how to fix the issue.


Aug. 15, 2017


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AnyTrans – Best Way to Backup iPhone Content

AnyTrans – No.1 iPhone Manager for You

AnyTrans is an all-inclusive tool to backup, transfer and manage content on iPhone. Have a try on its free trial after reading this tip on how to fix the iPhone won't backup to iTunes issue.

Question: My iTunes freezes constantly and my husband's iPhone's and mine have stopped backing up in iTunes. I get an error when it does go through the process that says, "iTunes could not back up the iPhone ". How Can I fix this?

Sync Selected Songs to iPhone via iTunes

Sync Selected Songs to iPhone via iTunes

-- A User from Microsoft Community

Apple provides each iPhone users two ways to backup their devices – with the desktop-based iTunes program or the cloud service iCloud. However, there are always unpredictable issues happening when you backup your iPhone. In this guide, we will show you some potential fixes to solve the iPhone won't back up to iTunes issue, and also provide you an alternative option to backup your iPhone.

You May Like: 2016 Best 6 iPhone Backup Extractor Software >

Solutions to Fix the iPhone Won't Backup to iTunes Issue

Solution 1. Restart your computer and your iPhone.

Solution 2. Download and install the latest version of iTunes on your computer.

Solution 3. Make sure your iOS device trusts your computer: unlock the device and tap Trust.

Solution 4. Make sure that you are using the Apple-supplied USB cable.

Solution 5. Check security setting: update, configure, disable, or uninstall your security software.

Solution 6. Delete old iTunes backups on computer: Open iTunes > Go to iTunes menu bar > Preferences > Devices > Delete Backup. Check out how to locate iTunes backup.

Solution 7. Locate the backup in Solution 5 and then rename the backup name.

Bonus Tip: Backup Your iPhone with an iTunes Alternative

If none of the above solutions works, and it is pressing for you to back up your iPhone to iTunes, you can have a try on AnyTrans (It is a flexible iTunes alternative to backup, transfer and manage iOS files.) AnyTrans allows you to make an iTunes backup of your iPhone (iPhone 4s/5/5s/6/6s/SE/7). It makes it easy to transfer selected data from iPhone to computer as backup like photos, videos, music, messages, contacts, notes, books, etc. AnyTrans also extracts data in your iTunes library and allows you to sync data in iTunes library to iPhone without erase.

Also Read: How to Fix iPhone 7 Won’t Backup to iCloud >

Download AnyTrans here, and install it on your PC or Mac. Open it, and connect your iPhone to computer via USB cable.

When you see the below window, click "Content to PC/Mac" or "Content to iTunes" to quickly backup iPhone to iTunes or computer. For example, click on "Content to PC/Mac" > Choose files you want to backup > Set the destination on computer > Click ">" button to start transferring.

Alternative Way to Solve iPhone Won't Backup to iTunes

Alternative Way to Solve iPhone Won't Backup to iTunes

You can also manage and backup selected files from iPhone to iTunes or computer by clicking the button at the right to manage your files via categories.

How to Solve iPhone Won't Backup to iTunes with AnyTrans

How to Solve iPhone Won't Backup to iTunes with AnyTrans

You can also make an iTunes backup via AnyTrans: Click the Backups option > Click the Backup button. After it is done, you can check the backup file: Launch iTunes > Click the iTunes tab > Preference > Devices.

How to Solve iPhone Won't Backup to iTunes with AnyTrans

How to Solve iPhone Won't Backup to iTunes with AnyTrans

Also Read: How to Manage Music on iPhone without iTunes >

The Bottom Line

For more iTunes backup or restore problem and solutions, please check out this article. For a better managing and backing-up experience on your iPhone, AnyTran is a good choice for you. Have a try on its free trial now >

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