How to Fix: iTunes Could Not Connect to iPhone iPad Because an Invalid Response

Summary

iTunes could not connect to iPhone 6/7 or iPad because an invalid response was received from the device? If you are also stuck on this iTunes invalid response problem, read on our post to fix it with ease.

Joy

Oct.24, 2017

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AnyTrans – iTunes Alternative to Backup and Sync iPhone

AnyTrans – Smart iTunes Alternative Tool

After reading this guide about how to fix iTunes could not connect because invalid response from iPhone, then download this iTunes alternative to transfer, backup and sync iOS data in a smart way.

Question 1: Updated iPhone 7 to iOS 11 and now iTunes is saying "iTunes could not connect to the iPhone because an invalid response was received form the device”. The MacBook I'm using is running Lion and iTunes 12.2.2. HELP!

-- Mookie442 from Reddit

Question 2: I encountered this issue on my home PC after getting my new iPhone 7. I had previously sync'd the phone with my laptop, but upon connecting it to my PC, I got the error message: "iTunes could not connect to the iPhone because an invalid response was received from the device".

-- Peter from blogspot

We’ve seen many people reported iTunes sync issue after updating to new iOS 10 or even the newest iOS 11/11.1. The error says: "iTunes could not connect to the iPhone because an invalid response was received form the device.” No matter you receive the iTunes invalid response from iPhone 6/7 or iPad, in this guide, we will show you some potential solutions to fix this problem – iTunes could not connect to iPhone/iPad because an invalid response.

How to Fix iTunes Invalid Response Error

How to Fix iTunes Invalid Response Error

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How to Fix: iTunes Could Not Connect to the iPhone Because Invalid Response

1. Update your iTunes to the latest version. Sometimes iTunes update doesn’t work; you can visit this page to download the current.

2. Uninstalling and reinstalling iTunes. This method works for most users. To completely uninstalling iTunes, you can refer to this tutorial.

Note: you can take a copy of your iTunes backup (Read this post to find iTunes backup location). You can also take a backup copy of your iTunes library by taking a copy of the files in your My Music\iTunes folder (iTunes Music Library.xml, iTunes Library.itl etc) before re-installing.

The solutions above should fix this iTunes invalid response problem, if the error still persists you can try below solutions:

  • Try a different USB/lightning cable or a different USB port.
  • Reboot your iPhone and your computer.
  • Ensure your iPhone wasn't locked when connecting. Unlock it with passcode or Touch ID.
  • Try a reset on iPhone. Press and hold both the sleep and home button at the same time until the apple logo appears.
  • Try resetting your network settings. Settings > General > Reset > Reset Network Settings.
  • Try resetting your lockdown folder. Follow the steps to "Reset the Lockdown Folder".
  • Mostly, we apply iTunes to backup & restore iPhone iPad. So if iTunes still could not connect to your iPhone because an invalid response error after trying such 6 tips above, here we are going to share two best iTunes alternatives to help you with the job. Check them now.

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Part 1. An Alternative Tool to Backup iPhone iPad

The backup tool which we recommend to replace iTunes is named AnyTrans. It works smoothly to back up your whole device (iPhone, iPad, iPod touch) to PC/Mac, just as same as iTunes. But, the point where AnyTrans beats iTunes is that, AnyTrans also enables users to view the backup files, which iTunes does not support.

Another one AnyTrans is better than iTunes is that you can choose the exact kind of data type, or even some exact data items to back up selectively, with AnyTrans. There must be many occasions where you would like to save only photos, or only messages, or only contacts, etc. on PC/Mac. iTunes will backup all data on iPhone iPad acquiescently. But now with AnyTrans, you can just choose just contacts, or just messages, or other data types, saving lots of your time and effort.

So why not download AnyTrans now, and check the step-by-step guide on how to backup iPhone iPad with AnyTrans, wholly and selectively?

How to Backup iPhone iPad with AnyTrans Wholly

Step 1. Run AnyTrans on your PC/Mac > Connect your iDevice to it > Choose Backup Manager tab > Click the line “Please click here to backup your content now >” to start backing up your device

How to Backup iPhone iPad with AnyTrans Wholly - Step 1

How to Backup iPhone iPad with AnyTrans Wholly - Step 1

Step 2. It will takes several minutes to complete the whole process.

How to Backup iPhone iPad with AnyTrans Wholly - Step 2

How to Backup iPhone iPad with AnyTrans Wholly - Step 2

Step 3. After backing up, you can view the backup files in category.

How to Backup iPhone iPad with AnyTrans Wholly - Step 3

How to Backup iPhone iPad with AnyTrans Wholly - Step 3

How to Backup iPhone iPad with AnyTrans Selectively

If you just want to back up photos, or other data types, you can follow these steps to make it (here we take Camera Roll as an example).

Step 1. Download and install AnyTrans on your computer > Run it and connect your iPhone iPad to it > Click on Camera Roll under Photos option.

How to Backup iPhone iPad with AnyTrans Selectively - Step 1

How to Backup iPhone iPad with AnyTrans Selectively - Step 1

Step 2. Select the photos you would like to backup > Click on Send to PC (or Mac) button to start backing up.

How to Backup iPhone iPad with AnyTrans Selectively - Step 2

How to Backup iPhone iPad with AnyTrans Selectively - Step 2

Step 3. Under the setting option, you can choose the backup path before backing up.

How to Backup iPhone iPad with AnyTrans Selectively - Step 3

How to Backup iPhone iPad with AnyTrans Selectively - Step 3

Part 2. An Alternative Tool to Restore iPhone iPad

If you encounter iTunes could not connect to the iPhone because invalid response issue while asking iTunes for restoring, you can give another iTunes alternative tool - PhoneRescue a try.

PhoneRescue can bring back any single items in iTunes backup files to iPhone iPad, just as same as iTunes itself. But what PhoneRescue is different from iTunes restoring, is PhoneRescue supports previewing before restoring. You can view each iTunes backup file, just like AnyTrans.

Another great feature that PhoneRescue bests iTunes is that, you can also selectively choose some exact data types, or items to restore, but also without erasing. We know iTunes restore the whole backup file to replace your device, and the existed data on device will be erased and gone forever.

So to bring back iTunes backup data selectively and without erasing, why not give PhoneRescue a try right now?

Step 1. Run PhoneRescue on your PC/Mac > Connect your iPhone iPad to it > Choose Recover from iTunes option > Click right arrow to continue.

How to Backup iPhone iPad with AnyTrans Selectively - Step 3

How to Backup iPhone iPad with AnyTrans Selectively - Step 3

Step 2. Choose the iTunes backup which contains the data you would like to recover > Click on right arrow to continue > Then it would show a page for you to choose what kind of data type you would like to recover. For example, if you just want to recover photos, just select Photos box; if you would like to restore all, just select all boxes. Here we take photos only as a PhoneRescue selectively recovering example > Then click on OK button to scan your backup.

How to Restore iPhone iPad with PhoneRescue - Step 2

How to Restore iPhone iPad with PhoneRescue - Step 2

Step 3. After scanning, PhoneRescue will display all photos in the iTunes backup > Choose the photos you would like to recover > Click on To Device or To Computer button to restore them directly to your iPhone iPad, or computer.

How to Restore iPhone iPad with PhoneRescue - Step 3

How to Restore iPhone iPad with PhoneRescue - Step 3

Step 4. Under setting option, you can choose each data type output formats, and export path.

How to Restore iPhone iPad with PhoneRescue - Step 4

How to Restore iPhone iPad with PhoneRescue - Step 4

The Bottom Line

We have list some potential solutions to fix iTunes could not connect to iPhone iPad because an invalid response was received from this device, and hope they are useful. But obviously, choosing another great iTunes alternative tool is the best choice getting rid of this issue forever. So we sincerely recommend you trying AnyTrans for iPhone iPad backing up, and transferring, and trying PhoneRescue for iPhone iPad iTunes backup restoring.

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