6 Solutions to Fix iTunes Not Picking Up iPhone/iPad


iTunes not picking up iPhone or iPad? This guide will tell you several methods to fix this annoying issue quickly.


Nov. 24, 2017

by iMobie

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AnyTrans – Always Put Your Important Data in the Right Place

AnyTrans – Best iOS Data Manager

This powerful iTunes alternative can help you manage, backup and transfer iPhone/iPad data easily. Just give it a try.

As the official iOS data-managing app, iTunes can help us backup our device or sync data to device easily. However, the problem is that you just cannot see your device icon in iTunes after plugging in your iPhone. It seems that iTunes won’t pick up iPhone. Don’t worry, you are not the only one meet this iTunes not picking up iPhone issue. Just keep reading to get the quick solutions.

How to Fix iTunes Not Picking Up iPhone/iPad

Tip 1. Update iTunes to the latest version, especially for anyone who has updated iPhone to the latest iOS 11. On Mac, click iTunes from the menu bar and choose Check for Update. On PC, click Help from the menu bar at the top of the iTunes window.

Tip 2. Check the USB cable. Try a different USB port or a different Apple USB cable.

Tip 3. Trust the computer. Tap Trust if you see the Trust this Computer alert on iPhone. If you have tapped Don’t Trust, you need to go to Settings app > Reset > Reset Location & Privacy to reset privacy and location permissions.

Tip 4. Restart the computer and iPhone. It’s a very common but practical method for many errors.

Tip 5. Try connecting your device to another computer.

Tip 6. Use iTunes alternative  AnyTrans. If all the above methods cannot help you fix the iTunes not picking iPhone issue, then you can have a try on AnyTrans – one all-sided iOS data management tool. With it you can:

  • Make iTunes backup in just one click. Or backup iPhone to computer over Wi-Fi. The backup files are readable.
  • Sync iTunes library data to iPhone and transfer data from computer to device. No data erase.
  • Export iPhone data to computer selectively, just choose the data you want to transfer.

AnyTrans is one 100% safe software without virus. It can help you manage iPhone data in an easy way compared to iTunes. Here we will show you the steps to backup iPhone and sync iTunes data to iPhone, just download AnyTrans and give it a try.

Steps to Make iTunes Backup at Once:

Download AnyTrans, install and launch it > Click Backup Manager > Click Back Up Device. You can also click the settings button to set the backup path. To check iTunes backup, just choose one backup and click View.

Fix iTunes Not Picking Up iPhone – Use AnyTrans

Fix iTunes Not Picking Up iPhone – Use AnyTrans

Steps to Sync Data from iTunes to iPhone:

Download AnyTrans, install and open it > Plug in your iPhone > Choose iTunes Library > Choose the data you want to sync like music > Click Send to Device button.

Fix iTunes Won’t Pick Up iPhone – Use AnyTrans

Fix iTunes Won’t Pick Up iPhone – Use AnyTrans

When you see the Transfer Completed window, then you can check the songs on your iPhone.

Fix iTunes Not Picking Up Device – Use AnyTrans

Fix iTunes Not Picking Up Device – Use AnyTrans

The Bottom Line

That’s all for how to fix iTunes not picking iPhone/iPad. If you have any question, just leave a comment and we will reply you soon.

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