How to Fix iOS 11/11.1/11.2/11.3 Email Issues


iOS 11 email not working? Read this guide to get some suggestions to fix the annoying iOS 11 email issues. The solutions can also be applied to iOS 11.1/11.2/11.3.

by Lena Follow @iMobie_Inc

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It has been a few days since the release of iOS 11. Quite a few users have already installed it on their iPhone iPad to try the new features. However, just like the previous iOS 10 update, many Apple users have reported that they meet some issues after updating to iOS 11 just like you. Here in this guide we mainly discuss the problems about the native Mail app, and also collect some useful tips to help you fix iOS 11 email issues.

iOS 11 Mail Issues

iOS 11 Mail Issues

For anyone who meet “Cannot Send Mail” problem for, Office 365 or Exchange Server 2016, you can update to iOS 11.3 to fix the problem. iOS 11.3 is the newest update with bug fixes and improvements, and it also fixes this iOS 11 mail issue.

1.Mail App Cannot Receive New Emails in iOS 11/11.1/11.2/11.3 2. Open Mail App and Find a Blank Screen in iOS 11/11.1/11.2/11.3

Part 1. Mail App Cannot Receive New Emails and Say Password is Incorrect

After updating to iOS 11/10, you just cannot receive new emails from other people. It seems that the incoming emails have been blocked. At the same time, it says your password is incorrect when you are trying to log into the account. To solve this iOS 11 email issue, you can first delete your email account and then add it again. Here are the detailed steps.

Step 1. Open Settings app > Choose Mails.

Step 2. Tap Accounts > Choose the account that has issues > Scroll down and select Sign Out.

Step 3. Go back to Accounts list > Tap Add Account to add your email account.

Part 2. Open Mail App and Find a Blank Screen

If you have an apostrophe in your email address, there is a huge possibility that you may be greeted with a blank screen when you open the Mail app. For this issue, you probably have to wait for Apple to fix it. In the meantime, you can also have a try on the following methods.

Solution 1: Remove the account that has issues and add other email account.

Solution 2: Delete some old emails. Go to your mail account on a computer, and then delete the messages that over 6 MB or any “mail deliver failure” messages. Also delete and then re-add the account on iPhone/iPad.

Solution 3: Restart your device. To do this, you can press and hold down the on/off button and the Home button until the device restart with Apple logo. For iPhone 7 users, please press the Home button and the on/off button together. For iPhone 8/X users, first press the volume up button and quickly release it, then press the volume down button and quickly release it, finally press and hold the Power button until you see the Apple logo.

Solution 4: Restore your device. Connect your iDevice to computer and run iTunes. First backup your device and then perform a restore from the backup. If it does not fix the iOS 11 email not working problem, then you can preform a clean restore to have a try.

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The Bottom Line

Hope this guide can help you fix iOS 11/11.1/11.2/11.3 email issues successfully. If you meet some new Mail app related problems or have some other solutions, please share it in Comment section. It can also help other people.

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