How to Fix iOS 10/iOS 10.1 Mail Problems 
on iPhone/iPad

Summary

Confused about iOS 10 email problems after updating your iPhone or iPad? Read this guide to get some suggestions to fix the annoying issues. The solutions can also be applied to iOS 10.1.

Oct. 31, 2016

by Lena

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It has been a few weeks since the release of iOS 10, and many users updated their iPhone/iPad to the new operating system the first time. It has introduced many new features, like the bubble in iMessages or the bedtime wake up alarm. All of these features and enhancements will definitely make your device more fun than ever before. And now the iOS 10.1 is available, which has added a Portrait mode for iPhone 7.

However, just like the previous iOS 9 update, many Apple users have reported that they meet some issues after updating to iOS 10 just like you. Here in this guide we mainly discuss the problems about the native Mail app, and also collect some useful tips to help you fix it.

iOS 10 Mail Problems

iOS 10 Mail Problems

Part 1. Mail App Cannot Receive New Emails and Say Password is Incorrect

After updating to iOS 10, you just cannot receive new emails from other people. It seems that the incoming emails have been blocked. At the same time, it says your password is incorrect when you are trying to log into the account. To solve this iOS 10 email issue, you can first delete your email account and then add it again. Here are the detailed steps.

Step 1. Open Settings app > Choose Mails.

Step 2. Tap Accounts > Choose the account that has issues > Scroll down and select Sign Out.

Step 3. Go back to Accounts list > Tap Add Account to add your email account.

Part 2. Open Mail App and Find a Blank Screen

If you have an apostrophe in your email address, there is a huge possibility that you may be greeted with a blank screen when you open the Mail app. For this issue, you probably have to wait for Apple to fix it. In the meantime, you can also try the following methods.

Solution 1: Remove the account that has issues and add other email account.

Solution 2: Delete some old emails. Go to your mail account on a computer, and then delete the messages that over 6 MB or any “mail deliver failure” messages. Also delete and then re-add the account on iPhone/iPad.

Solution 3: Restart your device. Press and hold down the on/off button and the Home button until the device restart with Apple logo.

Solution 4: Restore your device. Connect your iDevice to computer and run iTunes. First backup your device and then perform a restore from the backup. If it does not fix the mail problems, then you can preform a clean restore to have a try.

The Bottom Line

Hope this guide can help you fix iOS 10 mail issues successfully. If you meet some new Mail app related problems or have some other solutions, please share it in Comment section. It can also help other people.

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