How to Fix iOS 12 Safari not working on iPhone/iPad

If you have recently updated your iPhone/iPad device to iOS 12 or using its preview version, then there are chances that you might be struggling accessing web pages through Safari. This article is a step by step guide to fix all “iOS 12 Safari not working” issues which can definitely help you resolve the problems.

By iMobie | Posted on: Aug. 31, 2018, Last Updated: Sep. 18, 2018
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Apple has come up with its most anticipated iOS 12 update which will be powering your devices. The latest iOS 12 includes a host of new features such as Siri Shortcuts, Memozi, USDZ file format in Augmented Reality, Measurable App and many more which will indeed improve the user experience through faster response time and better stability. But with every major update, the possibilities of bugs and software glitches cannot be ruled out. iOS 12 Safari problems is one such major issue faced by Apple users.

In this article, we will talk about some most efficient and best fixes to resolve all your iOS 12 Safari issues such as frequent Safari app crashes, freezing of the Safari page, unable to load pages on Safari and unresponsive links etc.

Reasons for iOS 12 Safari problems

“iOS 12 Safari not working” problems may be attributed to various reasons like cellular data unavailable to Safari app, wrong network settings or restricted network, clogging of cache memory and pending software updates etc.

So, if you are one of those encountering iOS 12 Safari problems and are willing to solve it on your own, then navigate yourself through these 8 best tips mentioned below that can quickly troubleshoot your Safari issues.

How to Fix iOS 12 Safari not working on iPhone/iPad

1. Try Switching to a Different Network

Unable to open pages on Safari may simply be due to the fact that you are on a limited network connection. Try ensuring that you are on a strong network connection (Wi-Fi or cellular). You should also check that Safari app must be allowed to use cellular data.

2. Try Re-Launching the Safari app

If you are experiencing freezing of the Safari app then try quitting this app by going to the multitasking screen and then do a fresh launch. This frees the Safari app from memory and on re-launching gives a fresh start.

Simply double click the home button to enter the multitasking screen and remove the Safari app by swiping up. Now return to the home screen by pressing the home button and re-launch the safari app.

3. Select Network Settings to Default

iOS 12 Safari problem may also arise due to wrong network configurations either entered manually or by mistake. This can be fixed by resetting the network settings to default. You can do this by going to the Settings > General > Reset > Reset Network Settings.

Select Network Settings to Default

Select Network Settings to Default

4. Clean Website History & Data

Piling up of junk files in the cache memory is one significant reason for your iOS 12 Safari problems of being unresponsive. So try clearing all your cache memory and website data by following these steps.

Click Settings > Select Safari app > Advance option > Select Website Data > Click on Remove Website data.

Clean Website History & Data

Clean Website History & Data

Remember, clearing of website History & Data will clear all your saved login credentials.

5. Check for Restriction Settings

Safari app will also be unresponsive if it has been restricted in the restriction settings. To check and resolve this move to Settings > Click General > Restrictions > Slide the toggle button to make it turn grey (if it has been green earlier).

Check for Restriction Settings

Check for Restriction Settings

6. Reboot your Device

A forced reboot may simply work wonders to almost all your iOS 12 Safari issues. Do a forced restart and check if you can access the internet.

7. Go for Factory Reset

If all the above tips have failed to troubleshoot the unresponsive safari then a factory reset is what one should go for. Follow these steps to do a factory rest.

Click General >Select Reset > Click Reset All Settings> Reset All Settings (marked in red at the bottom)

Go for Factory Reset

Go for Factory Reset

8. Update your Device

Updating your device should be avoided as it has many bug fixes and software patches to improve the device functioning. iOS 12 Safari issues can be solved if you go for the update that has been pending.

Update your Device

Update your Device

To update your device: Click General >Software Update > Check for the pending update > if available then go installing it. Remember that you have enough battery back-up and a good Wi-Fi connection before performing this action as this usually takes time.


Try using each workaround in a sequential manner and check whether your Safari problem still persists. We hope that these above tips will resolve all your iOS 12 Safari issues. Just in case, if you are still struggling to troubleshoot the problems, we recommend you to contact the Apple Customer Support team.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.