How to Fix iOS 10/iOS 10.1/iOS 10.2 Touch Screen Not Working on iPhone/iPad


iOS 10 touch screen not working? Read this guide to see how to fix unresponsive screen issues in iOS 10/iOS 10.1/iOS 10.2.

Dec. 15, 2016

by Lena

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It has been a few months since the release of iOS 10 and iOS 10.1, and now the new iOS 10.2 is available to public. Many users have already installed the brand new operating system on their device just like you. This brand new operating system has improved in many respects, which can definitely let you have a better experience with your iPhone/iPad/iPod touch.

Updating to iOS 10 is great, however, you may meet some problems after installing it on your device even though you have made full preparation. In the previous guide, we have already talked about App Crashing Issues and Battery Issues, here we collect some iOS 10/iOS 10.1/iOS 10.2 touch screen related problems and offers you the solutions.

Part 1. Common iOS 10/iOS 10.1/iOS 10.2 Touch Screen Issues

According to the touch screen issues happened in the past and the feedback from iOS 10 users, here are the touch screen issues you may meet after updating to iOS 10/iOS 10.1/iOS 10.2.

  • iOS 10 touch screen not working on iPhone 7/6s/6/5s/5
  • Unresponsive touch screen on incoming calls
  • Touch screen stops responding to touches and wipes

Part 2. Fix Touch Screen Issues on iOS 10/iOS 10.1/iOS 10.2

Solution 1: Restart Your iDevice

Press and hold down the wake/sleep button and drag slide to power off, and then turn on your iPhone, iPad or iPod touch after a few seconds.

Solution 2: Reset Your iDevice

If you cannot restart your device, then you can try this method. Hold down the on/off button and the Home button until the screen turns off, then keeping holding them until the Apple logo appears.

Solution 3: Clean Your Screen

Have a check on your screen to see if there are some oily or liquid splits and clean the screen with soft cloth. If you have a screen protector, you can remove it to have a try.

Solution 4: Restore Your iDevice

Step 1. Download the latest version of iTunes and open it > Connect your iDevice to computer.

Step 2. Click on Device tab > Choose Summary > Click on This Computer > Back Up Now.

Step 3. After the backup, click on Restore iPhone… > Choose the backup you made before.

Step 4. Wait for the restore and try using your iDevice.

If the screen still not responding, then you can restore your device as new to have a try.

Also Read:

How to Fix iOS 10 Issues: iPhone iPad Won’t Turn On >
What If iPhone iPad Keeps Restarting After iOS 10 Update >

Hope this guide can help you fix iOS 10/iOS 10.1/iOS 10.2 touch screen not working problem successfully. If you have some new methods, please share it in Comment Section, and it can also help other people.

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