How to Fix: iPhone iPad iPod’s Touch Screen Not Working After iOS 10/11 Update


Find your iPhone iPad iPod’s touch screen not working after iOS 10/10.1/10.2/10.3/11 update? Read this guide to see how to fix iPhone iPad touch screen related problems, like touch screen unresponsive, touch screen stops responding, etc.

May 18, 2017

by Lena

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It has been a while since the release of iOS 10 and iOS 10.1/10.2/10.3.3, and now the new iOS 11 will be available to public. Many users have already installed the brand new operating system on their device just like you. This brand new operating system has improved in many respects, which can definitely let you have a better experience with your iPhone/iPad/iPod touch.

Updating to iOS 10/11 is great, however, you may meet some problems after installing it on your device even though you have made full preparation. In the previous guide, we have already talked about App Crashing Issues, iPhone no service and Battery Issues, here we will focus on iPhone iPad’s touch screen not working, because many users complained that their iPhone iPad or iPod touch’s screen not working as nomal after iOS 11/10.3/10.2/10.1/10 update, like touch screen unresponsive when calls come in, touch screen stops responding, etc.

Common iPhone iPad Touch Screen Problems/Issues After iOS 10/11 Update

According to the touch screen issues happened in the past and the feedback from iOS 10/11 users, here are the touch screen issues you may meet after updating to iOS 11/10.3/10.2/10.1/10.

  • iPhone 7/6s/6/5s/5 or iPad iPod touch’s touch screen not working after iOS update
  • Unresponsive touch screen on incoming calls
  • Touch screen stops responding to touches and wipes

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How to Fix: iPhone iPad Touch Screen Not Working After iOS 10/11 Update

Solution 1: Restart Your iDevice

Press and hold down the wake/sleep button and drag slide to power off, and then turn on your iPhone, iPad or iPod touch after a few seconds.

Solution 2: Reset Your iDevice

If you cannot restart your device, then you can try this method. Hold down the on/off button and the Home button until the screen turns off, then keeping holding them until the Apple logo appears.

Solution 3: Clean Your Screen

Have a check on your screen to see if there are some oily or liquid splits and clean the screen with soft cloth. If you have a screen protector, you can remove it to have a try.

Solution 4: Restore Your iDevice

Step 1. Download the latest version of iTunes and open it > Connect your iDevice to computer.

Step 2. Click on Device tab > Choose Summary > Click on This Computer > Back Up Now.

Step 3. After the backup, click on Restore iPhone… > Choose the backup you made before.

Step 4. Wait for the restore and try using your iDevice.

If the screen still not responding, then you can restore your device as new to have a try.

Also Read:

How to Fix iOS 10 Issues: iPhone iPad Won’t Turn On >
How to Fix iPhone Update Erased Everything & Recover Files via 3 Methods >

Hope this guide can help you fix this iPhone iPad iPod’s touch screen not working problem successfully. If you have some new methods, please share it in Comment Section, and it can also help other people.

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