How to Fix iTunes Error 13

If you are meeting the unknown iTunes error 13 and searching for methods to fix it, you can read this article to find several useful solutions.

By iMobie | Posted on: Aug. 15, 2018, Last Updated: Sep. 28, 2018

iTunes error 13, you may have experienced or are experiencing now, is caused by various reasons, such as the partial installation of iTunes Library, corruption of an iTunes-related application, virus attack etc. This error was always reported to occur when you frequently attempt to update or restore your iPhone, iPad or iPod touch. It always appears like the picture below:

iTunes Error 13

iTunes Error 13

When it appears, you can not restore or update your iDevice with iTunes. If you encounter iTunes error 13 and want to fix it, here’s what you’ll need to do.

Solutions to Fix iTunes Error 13

Solution 1. Firstly, you should make sure you have the latest version of iTunes installed on your Mac or PC.

Fix iTunes Error 13 - Update iTunes to the Latest Version

Fix iTunes Error 13 – Update iTunes to the Latest Version

Solution 2. Then, connect your iOS device to your computer via a USB cable and make sure the USB cable and port are not damaged or loose.

Solution 3. If the two simple fixes above cannot solve it, just force restart your iOS device and try restoring it.

Fix iTunes Error 13: Force Restart iOS Device

Fix iTunes Error 13: Force Restart iOS Device

Before restoring, you should make sure you have backed up your device. If you haven’t backed up, you will get an empty iOS device.

Solution 4. Update Your Antivirus Software

As we talked above, iTunes error 13 might be caused by virus attack. If the virus attacks your computer, it will force your iTunes to stop working. So you need to update your anti-virus software to the latest version. And the anti-virus updates contain the files to combat new virus.

Solution 5. Turn the Antivirus Program Off

If you are using the latest version of antivirus software but the iTunes is still not working, you can try to turn the antivirus program off and try restoring again.

Solution 6. Update Your iDevice without iTunes

If you can not update your iDevice with iTunes, you can try to update your iPhone, iPad or iPod touch without iTunes.

Bonus Tip to Manage iOS Content with iTunes Alternative

It’s quite convenient to update iOS device or restore your iDevice with iTunes, but simultaneously, various inevitable errors come with iTunes, such as iTunes error 3169, iTunes error 1603 and iTunes error 4005 etc. Under this condition, you may want to look for an iTunes alternative tool to manage iDevice content easily and efficiently. Here we highly recommend you an awesome iOS content manager – AnyTrans, which has many outstanding features like:

1. It can help you manage up to 30 types of files on iDevice, such as photos, contacts, messages, videos an so on.

2. It supports freely transfer files between two iOS devices. Besides, it also allows you to transfer files from an old iOS device to a new one easily.

3. It enables you to transfer files from computer to iOS device or vice versa, without erasing any data.

4. It can not only help you access and view iTunes backups directly but also enables you to extract data with no effort.

Manage iOS Content with AnyTrans

Manage iOS Content with AnyTrans

The Bottom Line

That’s all about how to fix iTunes error 13. You can try to use this iTunes alternative to manage your iPhone content in an easy way. If you have any other questions or concerns regarding this matter, you can leave us the comments. Hope this guide helps you a lot.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

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