Faced with iTunes Error 3013? Fix it Now!

iTunes error code happens more common than you think. It could drive you crazy because you barely know the reason and solutions to it. If you have met with the iTunes error problem, for example iTunes error 3013, then please read this article to see the methods we have given to solve this problem.

By iMobie | Posted on: Sep. 27, 2018, Last Updated: Oct. 19, 2018
Home > AnyTrans > AnyTrans for iOS > Faced with iTunes Error 3013? Fix it Now!

Some iOS users have complained that when they trying to update or restore their devices with iTunes, it will appear an iTunes error code sometimes. One of the most common iTunes error codes appears during updating or restoring process is iTunes error 3013. This is the topic we are going to focus. Here we have given several solutions to fix iTunes error 3013, just keep reading and get more details.

How to Fix iTunes Error 3013

Solution 1. Verify the Computer’s Date and Time

The reason why iTunes error 3013 happens is mainly because iTunes could not connect to Apple’s update server. The disorder of date and time on your computer might lead to iTunes unable to connect to the update server. So check your computer’s time settings, make sure they are the same with the standard ones.

Solution 2. Update the Latest Version of iTunes

An outdated iTunes version could also be a trigger of iTunes error 3013. When you have met with this problem, go check if your iTunes is the latest one. If not, you can go to iTunes.com to download the latest version of iTunes. After downloading and installing it on your computer, try to update or restore your iPhone once again.

Solution 3. Check Firewall and Third-Party Security Software

Firewalls and third-party security software have a high probability are the cause of iTunes error 3013. Due to the basic settings of those software, they might blocked the connection between iTunes and Apple’s update server. So if iTunes error 3013 happens, temporarily disable the firewalls and third-party security software on your computer and try again.

Solution 4. Check Hosts File

Check hosts file enables you to make sure that your computer have good connection with the update server.

For Mac users, follow these steps to check hosts file.

  1. Go to Finder > Applications > Utilities.
  2. Open Terminal, type “sudo nano  /private/etc/hosts” and press Return.
  3. Enter your computer log in password and press Return.
  4. After entering password, the Terminal will display hosts file. Navigate using the arrow keys and look for an entry containing “gs.apple.com”. Add the ‘# ’ and a space to the beginning of the gs.apple.com entry.

    How to Fix iTunes Error 3013 Image Credit: Apple.com

    How to Fix iTunes Error 3013 Image Credit: Apple.com

  5. Press Control-O to save the file.
  6. Press Return when asked for the filename.
  7. Press Control-X to exit the editor.
  8. Restart your Mac.

For Windows users, you can follow these steps from Microsoft Support Site to reset the hosts file back to default.

Solution 5. Check Internet Connection

Make sure that your computer is connected with a known-good network is also necessary for avoiding iTunes error 3013. So check internet connection every time when iTunes error 3013 appears. Be sure there’s no problem on your computer’s network. Or change to another network to try update or restore again.

The Bottom Line

This is all about how to fix iTunes error 3013, hope you can solve your problem after reading this article. If you have any ideas about fixing iTunes error, please share with us in the comment section or via email.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

AnyTrans ® for iOS

The best tool to transfer, backup and manage your iPhone iPad content, even iTunes, iCloud backup files. As easy as ABC!

Free Download

  • * 100% Clean & Safe

Users Served