[Solved]How to Fix iTunes Error 4037 in 5 Ways

It is really annoying to receive an alert message about iTunes errors when you update or restore your iOS device with iTunes. Keep reading and this article will help you get familiar with one of them, iTunes error 4037. Knowing its causes and some solutions, you will work it out safely and quickly.

By iMobie | Posted on: Sep. 21, 2018, Last Updated: Sep. 21, 2018
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Q: When I try to update my iPhone 7 Plus through iTunes on my iMac, I get this message — There was a problem downloading the software for the iPhone. An unknown error occurred (4037). Does anyone know what this error means?

An iOS user posted the problem she encountered recently about iTunes error 4037. Most of the people know little about this error just like Ella, let alone know how to deal with it. So the first step goes to know what iTunes error 4037 is. iTunes error 4037 is one of the restore/update error codes. This kind of error code implies information about the error and possible reason of error. The iTunes error always appears when you want iOS update/restore running iTunes on a Windows/Mac and many reasons could lead to this error. For example:

  1. Interrupted download or partial installation of iTunes Library.
  2. The virus attacked that corrupt Windows system files or iTunes-related software files.
  3. An iTunes-related application corrupts or deletes Windows registry by mistake.

How to Fix iTunes Error 4037

Some common and effective methods that you can try to fix iTunes error 4037 are given in detail in the following section.

Method 1, Unlock Your Device

If you see error 4037, iTunes is unable to update your iOS device because it’s passcode locked and the device wasn’t unlocked for the update or restore. Unlock your device and try to update or restore again.

Fix iTunes Error 4037 - Unlock iPhone

Fix iTunes Error 4037 – Unlock iPhone

Method 2, Restart Your Device and Your Computer

Sometimes, many glitches and errors in the process of updating and restoring can be solved in the easiest way. For your iOS device, press the Power button and drag the slider as long as you see it. For Mac or PC, find and click on the shutdown button. The restart will clear up your iDevice’s and computer’s active memory and preference that could be the source of the problem.

Fix iTunes Error 4037 - Restart iPhone

Fix iTunes Error 4037 – Restart iPhone

Method 3, Update iTunes

Get the latest version of iTunes for the computer. Open your iTunes and go to Help to check whether your iTunes is up to date. If no, upgrade it to the latest version with the active and stable internet.

Method 4, Check Your Computer’s Security Software

You might need to update, change, or temporarily uninstall security software that could be interfering with your computer’s connection with iTunes.

Method 5, Update Your Computer

There is a possibility that the old version of your Mac or PC is incompatible with the latest version of iTunes. So follow the steps below to upgrade the operating systems.

To update Windows

Step 1Click Start button > Control Panel > Windows Update.

Step 2Click on Windows Update > Check for updates.

Fix iTunes Error 4037 - Update Windows System

Fix iTunes Error 4037 – Update Windows System

Step 3Wait for a while, click on Install updates if there is any available software update.

To update Mac OS X

Step 1Open App Store on your Mac computer.

Step 2Click Updates from the toolbar.

Step 3If there is an available update, click Update to download and install the latest version of OS X.

Fix iTunes Error 4037 - Update OS X

Fix iTunes Error 4037 – Update OS X

The Bottom Line

This post concentrates on iTunes related issues of error 4037. Almost all possible methods are provided in the article trying to solve your problem. However, if none of the above methods works for you and an error still happens, you’re suggested to contact Apple Support or directly visit the Apple store to fix iTunes error 4037.

Christian Chus

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.