How to Fix: Voicemail Won't Work on iPhone 5 within iOS 10


This guide is all about how to fix voicemail won't work on iPhone 5 within iOS 10 in an easy & safe way. Read the following instructions to fix voicemail on your iPhone 5/5s quickly


October 20, 2016

by Yuri

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"My voicemail on iPhone 5 has been bugging out since after updating iOS 10. It keeps snapping closed at random points during playback, particularly on speakerphone. I always take 5 to 6 tries to get through a voicemail...every time I have to scroll forward to hear more before it glitches. Reset network settings no change. Messages app freezes and crashes, contacts have issues when adding and merging via voicemail. I really want to how to fix my voicemail on iPhone 5, appreciated in advance!"

---- A User From Apple Support

It goes without saying that not just the only user has such a situation. To keep your iPhone 5 up-to-date or fix the annoyed bugs, all you want is to update your iPhone to the latest iOS 10, which owns a number of significant enhancements on messages, photos, maps etc. However, the voicemail no working problem is one of common issues after updating to iOS 10. If you are experiencing the similar trouble, and have no idea how to fix voicemail won't work on your iPhone 5/5s in iOS 10, the following content we’ve listed might be help you out.

How to Visual Voicemail on iPhone within iOS 10

How to Visual Voicemail on iPhone within iOS 10

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If you find out that the voicemail cannot work on your iPhone 5, it is possible that the problem is at your carrier’s end. But it also may be caused by the following reasons:

  • Your iPhone not showing voicemail messages
  • Cannot setup voicemail after update
  • No alerts/notifications about voicemails
  • Your callers not able to record messages
  • Voicemail is currently unavailable/cannot access voicemail
  • Duplicate or multiple copies of voicemail message
  • Calls or dials voicemail instead of showing a list of visual voicemail
  • Unable to hear or listen to a voicemail message
  • No option to leave a voicemail message
  • Cannot delete a voicemail message

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How to Fix Voicemail Won’t Work on iPhone 5 within iOS 10

Here we’ve rounded up 6 tricks or tips to fix voicemail won’t work on your iPhone 5/5s in iOS 10, hopefully these will help you out as soon as possible.

1. Check the Carrier on Your iPhone 5

Check if there is a carrier setting update required, install it by going into Settings, then tapping General and then tapping about.

2. Restart Your iPhone

Generally, iPhone needs to restart after new software update installation. To restart your iPhone 5, press and hold the Sleep/Wake button until the red slider shows up > Drag the slider to power off > After a few seconds, press and hold the Sleep/Wake button again until the Apple logo appears on your iPhone 5.

3 Reset the Network Settings

It is true that a new system update may void or override the current network on devices, and hereby inflicting network issues to happen. The network issues can also influence voicemail messages on your iPhone. To reset network settings: go to Settings > General > Reset > Reset Network Settings.

How to Fix Voicemail Won't Work on iPhone 5 within iOS 10

How to Fix Voicemail Won't Work on iPhone 5 within iOS 10

Warm Hints: Resetting the network settings will erase network credentials and restore them to default. So make a whole backup of your iPhone is extremely needed.

4.Reset Voicemail Password

To reset the voicemail password on your iPhone, you need to log in to the carrier’s website or contact customer service. After this, navigate to the Voicemail tab on the Phone app. A new screen will then prompt you to set up your voicemail.

5. Disable Wi-Fi on your iPhone.

Please remember that visual voicemail uses mobile data not Wi-Fi network. To disable Wi-Fi, go to your iPhone Settings > tap Wi-Fi > Then tap the switch to disable or turn Wi-Fi off.

6. Verify if voicemail is set up on your iPhone.

Some updates would reset some device settings configuration. Therefore, verify and ensure voicemail is still properly set up and configured on your iPhone 5/5s. Tap on Phone > Voicemail tab > Tap Set Up Now > Enter a password and re-enter it > Done > Tap Custom to record a personal greeting > Tap on Record to start recording and tap Stop when it is done.

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