How to Restore HTC Phones Using HTC Sync Manager

In this tutorial, we will step-by-step to teach you how to restore HTC phone from HTC Sync Manager. Moreover, we will put forward some problems that you may encounter while restoring as well as solutions to these problems.

By iMobie | Posted: Jun. 04, 2018, Last Updated: Jun. 04, 2018
Home > PhoneRescue > Android Data Recovery > How to Restore HTC Phones Using HTC Sync Manager

HTC Sync Manager is a free application for HTC phone that makes it easy to backup all your files to computer so that you can restore them to your phone when you accidentally delete data. Moreover, you also can restore them to your new phone when you replace your HTC phone with new one. If you encounter some problems while restoring, you can refer to “how to fix restoring problems” to solve them.

You Can Read: How to Recover Lost Data from HTC Phone with Ease >

How to Restore HTC from HTC Sync Manager?

HTC Sync Manager is very simple in usage. As long as you’ve backed up your HTC beforehand, you can easily restore the files from backup to your device. If you want to restore your device, you can follow the steps below:

Step 1 Connect your HTC to your computer.

Step 2 Run HTC Sync Manager on your computer > Choose “Transfer & Backup” > Hit the “Restore” button.

Restore HTC from HTC Sync Manager – Step 2

Step 3 Select “Backup File” you want to restore > Click on “Restore Now” to restore the backup to your HTC.

You can check “Replace existing phone content with restored content” on the box to remove the existing content on your phone and replace it with contents in the backup.

Restore HTC from HTC Sync Manager – Step 3

Step 4 When the restoration is complete, HTC Sync Manager will ask you whether to keep the previous backup file on the computer or delete it. You can choose Yes & No as you need.

Restore HTC from HTC Sync Manager – Step 4

What Problems You May Encounter While Restoring And How to Address Them

Problem 1. HTC Sync Manager Fail to Recognize HTC Phone

In some cases, the computer and HTC Sync Manager may fail to recognize the phone right away after it is connected. If you encounter this situation, try out the solutions below which may help solve the problem.

Solution 1. Update Your HTC Sync Manager to the Latest Version.

Open your HTC Sync Manager > Click three dots icon > Check for updates. If there’s a new version available, just download and install it.

Solution 2. Check the Cable Connection

Solution 3. Uninstall and Reinstall HTC Sync Manager

Disconnect your HTC from computer > Click “All Program” menu > Find the HTC folder > Uninstall both HTC Sync Manager and HTC Driver > Reinstall the latest HTC Sync Manager version. Then you can connect your device to the computer again and check if HTC Sync Manager can detect your phone.

Solution 4. Run HTC Sync Manager as an Administrator

Problem 2. HTC Sync Manager Report A Runtime Error

Besides failing to recognize your phone, the HTC Sync Manager may report a runtime error while restoring. The error may be caused by windows system files damage, incomplete installation, improper deletion of applications/hardware, etc. And the above problems may lead to the corruption of the entries in the windows system files. When it happens, you can try following the methods to solve it.

HTC Sync Manager Report A Runtime Error

Step 1 Start your computer and log on as an administrator.

Step2  Click the Start button > Select All Programs > System Tools > Click System Restore > Select “Restore my computer to an earlier time” > Click Next > Select the most recent system restore point from the “On this list, click a restore point” list > Click Next on the confirmation window > Restart the computer when the restoration is finished.

The Bottom Line

Through the above tutorial, you can see that the process of restoring your HTC phone from HTC Sync Manager is very simple. Moreover, we also listed the possible problems and solutions to these problems in this tutorial. If you are in trouble with problems as mentioned above, you can refer to the solutions. Hope it can help you.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

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