How to Uncheck iDevice Encrypt Backup Option in iTunes
Due to encrypting backup, users will fail to finish backup process when using our product. The reason of this issue is that Apple values user's privacy, so it won't let our product to detect user's encrypted backup. If you encounter such an issue, please read this article to find out solution.
Part 1. Influenced iMobie Products
Influenced iMobie products include: PhoneClean and AnyTrans.
Part 2: Solution to Solve This Problem
The feasible solution to solve this issue is easy. Here is the detailed tutorial that may help you to do so:
1. Please connect your devices to the computer and open iTunes.
2. Please click your device icon.
click your device
3. Please uncheck Encrypt local Backup option.
Uncheck iDevice Encrypt Backup Option