Apple users may from time to time see a “No Service” or “Searching” message on their mobile screens, which is an indication of iOS 12/12.1 cellular data not working. Resolving the iOS 12/12.1 cellular data issue is a simple procedure if you apply one of the fixes we provide below.
Telecoms use different technologies for transfer or voice and data over a network, while the network types differ greatly in their data transfer capabilities. Your carrier’s network technology may cause the iOS 12/12.1 cellular data issue or force cellular data to keep turning off on iOS 12.
Don’t Miss: Should I Update to iOS 12? The Pros and Cons
You should know that simultaneous voice and data transfer on iPhone is possible only via UMTS cellular networks. Users may experience iOS 12/12.1 cellular data issue when using EDGE and GPRS networks that are unable to receive calls while transferring data. The same applies to cellular networks of the type 1xRTT. Also, you need an active phone or data plan in order to use cellular data.
In our article here, we share some possible solutions to the iOS 12/12.1 cellular data not working problem in case that someday you meet the cellular data issue.
You may experience issues with your iOS cellular data connection if the device settings are not properly configured. If cellular data keeps turning off on iOS 12, you may be in an area with no coverage but you can also have your SIM card not properly inserted. Other reasons for experiencing iOS 12 cellular data issues may include faulty updates or outdated software on your iOS device.
Try the following tips if your iOS 12 cellular data is not working or when cellular data keeps turning off on iOS 12.
Step 1Check if you have cellular coverage in your area.
Step 2Select Settings and tap on Cellular.
Step 3 Check if On is selected.
Step 1 Select Settings and tap on Cellular.
Step 2Select Cellular Data Options.
Step 3 Tap on Data Roaming.
Step 4 Check if the setting is On.
Step 1 Connect to a Wi-Fi or cellular network.
Step 2 Select Settings and tap on General.
Step 3 Check if carrier updates are available. Note that Always download the carrier settings when you insert a new SIM card into your iOS device.
Step 1 Remove your SIM card.
Step 2 Check if the SIM card is damaged and/or fits properly.
Step 3 Insert SIM card.
Step 1Select Settings and tap on General.
Step 2 Select Reset and tap on Reset Network Settings.
You should be aware that this fix erases also your Wi-Fi networks and passwords, cellular settings, as well as VPN and APN settings.
You can still need to contact your carrier if your iOS 12 cellular data is not working. Contacting your carrier will help you verify your account with them is active and operational. You should also check with your carrier if your device is set up with the right data plan and you are not prevented from receiving data and calls over cellular networks. If your cellular data keeps turning off on iOS 12, you should also check for possible network outages in your current area.
In most cases, you will be able to restore cellular data back to normal operation using the above tips. But if your iOS 12 cellular data not working problem remains after you have applied any of the above fixes, you should definitely contact your carrier to see why the iOS 12/12.1 cellular data issue appear.
Product-related questions? Contact Our Support Team to Get Quick Solution >