Possible Fixes for iPhone XS/XS Max Charging Issues

Bought a new iPhone XS/ XS Max? Facing a charging issue on it? Then, you have come to the right page. Here, we have several methods to fix iPhone XS Charging Issue.

By iMobie | Posted on: Oct. 23, 2018, Last Updated: Oct. 23, 2018
Home > AnyTrans for iOS > iPhone Tips & Tricks > How to Fix iPhone XS/XS Max Charging Issues

Latest iPhone model XS or XS Max is the best series of iPhone which has a big display and excellent camera features. However, even models come with many new features, but many users who have bought either iPhone XS or XS Max have reported charging issue. The issue is that when they connect their device with a lightning cable and their device is not charging until they don’t unlock their iDevice. Some users are going through other kinds of charging issues. To help users to come out of the problem, we have given several methods to resolve the iPhone XS/XS Max charging issues. Head to have a check.

How to Fix iPhone XS/XS Max Charging Issues

We are going to mention some possible methods to fix the latest iPhone charging problems. You can give them a try before visiting Apple Store.

Method 1: Clean Charging Port:

The first thing is first; it might be the case that your iPhone charging port has dust particles which cause to go through charging issue. That’s why before moving forward towards below-mentioned methods, clean your iPhone charging port with great care using Pic or another cleaning tool.

Method 2: Update your iPhone to the latest Version

Apple release iOS 12.0.1 version for iPhone and it also says that charging issue on iPhone XS/XS Max can be resolved by updating your iPhone iOS version to 12.0.1. As Apple always fix the bugs which are present in the previous version by releasing the next iOS version. Therefore, you need to sure that you have installed the latest iOS version on your iPhone.

So, to fix the charging issue, follow the below steps on your iPhone:

Step 1 First, go to the “Settings” app and then, navigate to the “General” settings.

Step 2 Now, tap on the “Software Update” and Check if your device is updated with the latest version. If an update is available then download and install it.

Fix iPhone XS/XS Max Charging Issues

Fix iPhone XS/XS Max Charging Issues

Method 3: Unlock iPhone:

Are you charging your iPhone XS/XS Max via Mac or PC? And it is not charging? Then, it might be the case that you have not unlocked your iPhone after connecting your iDevice to computer. As you need to trust the computer and for this, you need to unlock your iPhone with a passcode or Face ID that you have set. Therefore, unlock your iPhone and see if iPhone XS (Max) charging problem is resolved or not.

Or you can also change modify settings on your iPhone means you can give access even when the device is locked.

Step 1 Go to “Settings” and then, “Face ID and Passcode”.

Step 2 After that, scroll down the screen to enable the “Allow access when locked” for “USB Accessories”.

Fix iPhone XS/XS Max Charging Issues

Fix iPhone XS/XS Max Charging Issues

Method 4: Visit Apple Store:

Tried all the above methods and still, your iPhone XS (Max) not charging? Then, it’s a time you should visit nearby Apple Store. If you have bought new iPhone XS Max less than 15 days ago then Apple Store will send the device to test team to check what the problem is and give you a new device if your new iPhone XS or XS Max have a charging problem. However, if you are using the iPhone XS/XS Max for more than 15 days then Apple Store will provide you a repair service and repair your device free of cost.

The Bottom Line

Hence, this guide has covered every possible method to fix iPhone XS/XS Max Charging Issues. Hopefully, this guide may help you in resolving the charging problem on your new iPhone and you can use your new iPhone seamlessly.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.