Fix: iPhone XR/iPhone XS (Max) Won’t Restore from iCloud Backup

Just bought a new iPhone XS or iPhone XR, started the restore process, but the iCloud restore failed? Don’t worry. In this guide, we will share you some efficient solutions to fix the iPhone XS/iPhone XR won’t restore from iCloud backup problem effortlessly.

By Bella Miller | Posted on: Oct. 17, 2018, Last Updated: Jan. 29, 2019
Home > PhoneRescue > iPhone Backup Extractor > How to Fix: iPhone XS (Max)/XR Won’t Restore from iCloud Backup

When I try to restore my new iPhone XS Max from iCloud, the screen keeps saying “Cannot Restore Backup” in a while box. Has anyone else meet this error and fixed it? Thanks!!!”

For those users who have switched to a new iPhone XS or iPhone XR, iCloud can be really useful yet convenient to move files from the old iPhone to the new one. However, many iPhone XS/XR users complained that when they attempting to restore from iCloud backup, all their iPhone said was “Cannot Restore Backup”, just like the user above.

Since so many iPhone XS (Max) and iPhone XR users are stuck on this annoying iCloud restore problem, in this guide, we would like to share some reliable yet simple solutions to easily fix the iPhone XS/iPhone XR won’t restore from iCloud problem.

PhoneRescue – iPhone Backup Extraction Tool

PhoneRescue for iOS can help you extract data from iCloud/iTunes backup in just 1 Click. Different from the traditional way, it allows you to check the iCloud backup files before restoring and select the data you want to restore to your iPhone.

Just Free Download it now to restore iPhone XS/XR from iCloud backup without hassle.

How to Fix: iPhone XS (Max)/iPhone XR Won’t Restore from iCloud Backup

Method 1. Check the iOS Version

If the version of iOS that shipped with the iPhone XS or iPhone XR is older than the version of iOS that made the iCloud backup, your iPhone will not restore from iCloud correctly. In this case, you have two choices: the first one is wait for the next iOS update, as every update will focus on fixing some bugs. And the second one is turn to iTunes or some professional iPhone backup extraction tool to do you a favor.

Method 2. Check Wi-Fi Connection

If your iPhone is not connected to a good Wi-Fi network, it may cause the iCloud restore problem. So, before trying to restore iPhone XS/XR from iCloud, go to Settings and make sure that your device have connected to a stable Wi-Fi network.

Method 3. Force Restart Your iPhone

A simply force restart of iPhone would solve many iOS system problems.

Step 1 Press and release the Volume Up button > Quickly press and release the Volume Down button.

Step 2 Quickly press and hold the side button about 10 seconds until the screen turns off and then turns back on > Release the side button when the Apple logo appears.

Method 4. Try PhoneRescue to Restore from iCloud

If all above methods are not working, try this iPhone backup extraction tool – PhoneRescue for iOS to help you restore iPhone XS/XR from iCloud. PhoneRescue for iOS has won a good reputation among iOS users for iPhone iPad restoring and data recovering. It has helped over 3,700,000 users restore from iTunes and iCloud backup successfully, including the users who have encountered the iPhone won’t restore from iCloud problem.

Actually, plenty of iOS users are prefer to PhoneRescue for iOS to do the restoring job. The first is that PhoneRescue allows users to preview the backup files, which makes it possible for users to locate the right backup to restore from. No need to worry about restore from a wrong backup and repeat restore process again and again.

The second is that PhoneRescue enables you to selectively restore the backup files. That’s to say, you can choose the files you really want to restore to your new iPhone, but not a blind full restore. It makes the job more accurate and flexible. Now, let’s check how to restore iPhone XS/iPhone XR from iCloud backup with PhoneRescue.

Step 1 Free Download PhoneRescue for iOS firstly, or you can directly click the Download button below > Run PhoneRescue for iOS > Connect your iPhone XS/XR to your computer via its USB cable.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2 Choose Recover from iCloud mode > Click on Right Arrow on the bottom right to continue.

How to Restore iPhone XS (Max) from iCloud Backup – Step 2

How to Restore iPhone XS (Max) from iCloud Backup – Step 2

Step 3 Sign in your iCloud account (Apple ID) > Click on iCloud Backup option.

How to Restore iPhone XS (Max) from iCloud Backup – Step 3

How to Restore iPhone XS (Max) from iCloud Backup – Step 3

Step 4 Select the iCloud backup you want to restore from > Check the file types you want to restore > click “OK” button to proceed.

How to Restore iPhone XS (Max) from iCloud Backup – Step 4

How to Restore iPhone XS (Max) from iCloud Backup – Step 4

Step 5 Select the data you need > Click “To Device” icon to restore them to your iPhone. Also, you can click the ”To Mac/PC” to store them to your computer for a backup.

How to Restore iPhone XS (Max) from iCloud Backup – Step 5

How to Restore iPhone XS (Max) from iCloud Backup – Step 5

The Bottom Line

With above 4 tips, you may have fixed the iPhone XS or iPhone XR won’t restore from iCloud problem successfully. If you have any other trouble while using iPhone, just leave them in the comment section, we will go through the problem and reply you soon. If you find this guide useful, share it to help more iPhone XS and iPhone XR users who are bothered by the iCloud restore problem.

Bella Miller

A senior editor, an Apple fan at iMobie Inc.. I love both dancing and helping users to solve iOS & Android related issues by writing various types of tutorials.