How to Fix iTunes Cannot Transfer Videos to iPhone or iPad


Try to transfer videos to your iPad but iTunes failed to do that? This guide will show you some solutions to fix that iTunes not syncing videos to iPhone issue.

Kelly Woods

May 12, 2016


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AnyTrans - Your All-in-one and Best-value iPhone iPod Manager Software

AnyTrans – iPhone iPad Video Transfer

Have a try on AnyTrans and use it to transfer videos and more from computer to your iPhone iPad easily. Now read on this guide about how to fix iTunes will not sync videos to iPhone/iPad.

As a universal desktop media player, iTunes can play a wide variety of videos, like the movie files that end in ".mov", ".m4v", or ".mp4". However, iPhone, iPad and some modes of iPod only play videos in specific formats. If your video contents are not purchased from iTunes Store, you'll have good chance that they won't sync to iPhone, iPad with iTunes.

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For instance, trying to import an MKV HD movie to iPad, iTunes will warn you that: XXX was not copied to iPad because it cannot be played:

Why iTunes Cannot Transfer My Videos to iPhone

Failed Transfer Videos to iPhone (Credit:

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Part 1. An iTunes Alternative Tool to Sync Videos to iPhone

An iTunes alternative tool named AnyTrans can perfectly solve the problem. It works well on all PCs and Macs, and is made for iPhone, iPad, and iPod. Start Taking A Tour >

  • Transfer videos from computer/iTunes to iPhone iPad without erasing.
  • The trans-coding feature converts all incompatible videos to iPhone iPad, such as MKV, AVCHD, M2TS, WMV, AVI, etc.
  • During the transferring, it will automatically optimize the video and audio quality according to your device's standard.
  • Transfer videos from iPhone to iPhone, to computer, and to iTunes library.

Step 1. Open AnyTrans, and connect your iPhone or iPad to computer. Click on the gear shaped button > Choose Trans-coding option > Here you can set the video/audio format and quality > Click Save.

Trans-coding Setting in AnyTrans – Step 1

Trans-coding Setting in AnyTrans – Step 1

Step 2. Go to the homepage of AnyTrans > Click on Videos > Choose Home Video.

Transfer Videos to iPhone or iPad with AnyTrans – Step 2

Transfer Videos to iPhone or iPad with AnyTrans – Step 2

Step 3. Click the "+" button > Browse the videos on your computer > Select the video > Click Open.

Transfer Videos to iPhone or iPad with AnyTrans – Step 3

Transfer Videos to iPhone or iPad with AnyTrans – Step 3

Part 2: Create iPod or iPhone Version with iTunes

It's glad to see iTunes offers an option to convert these iTunes supported video files to an iPod or iPhone version. Follow Open iTunes > Select the video file that won't move to iPhone > Click File on the top side > Create New Version > Create iPod or iPhone version:

Why iTunes Cannot Transfer My Videos to iPhone

Create iPod or iPhone Version with iTunes

However, as long as you use this feature, you'll find many inconveniences, such as:

  • As you can't modify conversion settings with iTunes, you will loss tremendous quality or get a overwhelming big file.
  • You need to make sure the video file is supported by iTunes. Otherwise, you even cannot import it.
  • There is no reason to duplicate giant video files and keep both of them on the computer (Learn how to remove duplicates in iTunes).

The Bottom Line

Unlike iTunes, AnyTrans won't erase any existed data on your iPhone iPad during the transfer process. You can also transfer photos, music, books, and contacts to iDevice without limits. Download it to have a try. Don't forget to share this post with your friends if it is helpful to you.

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