How to Fix iTunes Cannot Transfer Videos to iPhone or iPad

Try to transfer videos to your iPad but iTunes failed to do that? This guide will show you some solutions to fix that iTunes not syncing videos to iPhone issue.

Joy Taylor Last Updated: Jul. 07, 2020

As a universal desktop media player, iTunes can play a wide variety of videos, like the movie files that end in “.mov”, “.m4v”, or “.mp4”. However, iPhone, iPad and some modes of iPod only play videos in specific formats. If your video contents are not purchased from iTunes Store, you’ll have good chance that they won’t sync to iPhone, iPad with iTunes.

For instance, trying to import an MKV HD movie to iPad, iTunes will warn you: XXX was not copied to iPad because it cannot be played:

Failed Transfer Videos to iPhone (Credit: Apple.com)

Failed Transfer Videos to iPhone (Credit: Apple.com)

Also Read:
How to Fix iPhone Won’t Sync with iTunes >
How to Transfer Music from iPhone to iTunes

Part 1. An iTunes Alternative Tool to Sync Videos to iPhone

An iTunes alternative tool named AnyTrans can perfectly solve the problem. It works well on all PCs and Macs, and is made for iPhone, iPad, and iPod. Start Taking A Tour >

  • Transfer videos from computer/iTunes to iPhone iPad without erasing.
  • The trans-coding feature converts all incompatible videos to iPhone iPad, such as MKV, AVCHD, M2TS, WMV, AVI, etc.
  • During the transferring, it will automatically optimize the video and audio quality according to your device’s standard.
  • Transfer videos from iPhone to iPhone, to computer, and to iTunes library.

Step 1. Open AnyTrans, and connect your iPhone or iPad to computer. To set the video format you want to AnyTrans to convert to:

  • On Mac: In AnyTrans menu bar > Click on AnyTrans > Preference > Transcoding > Video Format.
  • On Windows: On AnyTrans homepage, click on the Settings area in the top left corner > Transfer Settings > Transcoding > Video Format.
How to Fix iTunes Can’t Transfer Videos to iPhone iPad

How to Fix iTunes Can’t Transfer Videos to iPhone iPad

Step 2. Go to the page like below and you can manage your iPhone content by category. Click on the Device Manager > Tap on Videos.

Alternative Way to Fix iTunes Cannot Sync Videos to iPhone

Alternative Way to Fix iTunes Cannot Sync Videos to iPhone

Step 3. Choose the category you want to add > Click the “+” button or click on the Click to add new content> Browse the videos on your computer > Select the video > Click Open to start transfer videos to your iPhone or iPad.

Alternative Way to Fix iTunes Cannot Transfer Videos to iPhone

Alternative Way to Fix iTunes Cannot Transfer Videos to iPhone

Part 2: Create iPod or iPhone Version with iTunes

It’s glad to see iTunes offers an option to convert these iTunes supported video files to an iPod or iPhone version. Follow Open iTunes > Select the video file that won’t move to iPhone > Click File on the top side > Create New Version > Create iPod or iPhone version:

Create iPod or iPhone Version with iTunes

Create iPod or iPhone Version with iTunes

However, as long as you use this feature, you’ll find many inconveniences, such as:

  1. As you can’t modify conversion settings with iTunes, you will loss tremendous quality or get a overwhelming big file.
  2. You need to make sure the video file is supported by iTunes. Otherwise, you even cannot import it.
  3. There is no reason to duplicate giant video files and keep both of them on the computer (Learn how to remove duplicates in iTunes).

The Bottom Line

Unlike iTunes, AnyTrans won’t erase any existed data on your iPhone iPad during the transfer process, but guarantees you 100% Safe & Security. You can also transfer photos, music, books, and contacts to iDevice without limits. Download it to have a try. Don’t forget to share this post with your friends if it is helpful to you.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.