How to Fix iTunes Error 0xE800002D

This post aims at telling you how to fix iTunes error 0xE800002D. If you are getting the message “iTunes couldn’t connect to this iPhone an unknown error occurred 0xE800002D”, follow us and you can easily fix this tedious error.

Joy Taylor Last Updated: Aug. 21, 2020

There are many errors that you might encounter while using iTunes and error 0xE800002D is one of them. When you encounter this error, iTunes will fail to recognize your iDevice, thus you won’t be able to manage the data on your iPhone iPad.

Nowadays, many users are complaining that they are getting the notification: “iTunes couldn’t connect to this iPhone an unknown error occurred 0xE800002D”. So, in this article, we will tell you several tips on how to fix iTunes error 0xE800002D.  Follow us and you can easily get this tedious problem solved.

Here we have 6 solutions in total to fix iTunes error 0xE800002D, we suggest you try them one by one.

The Best Tip to Fix iTunes Error 0xE800002D

iTunes error 0xE800002D appeared which means your computer won’t recognize your iOS device. It is quite common once iTunes gets into trouble. But you don’t have to panic. It can be solved just in a few clicks. Here we recommend the AnyFix, a professional iTunes issue troubleshooter,  which can fix over 200 iTunes issues and solve over 130 system problems on any Apple devices.

Step 1. Download AnyFix and run it on your computer > connect your iPhone to the computer > choose the iTunes Repair.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Tap on iTunes Repair from Homepage

Tap on iTunes Repair from Homepage

Step 2. In this part, choose the iTunes Connection/Backup/Restore Errors and then tap on the Fix Now to go on.

Fix iTunes Error with AnyFix Easily

Fix iTunes Error with AnyFix Easily

Step 3. Here, you need to authorize the administrator’s rights to AnyFix to repair the iTunes. Click on the Yes and OK button to continue.

Give AnyFix Permission on your Computer

Give AnyFix Permission on your Computer

Step 4. Once it finished, you can choose Go Back or go to iTunes via clicking on open iTunes.

iTunes Repair Completed

iTunes Repair Completed

Tip 1. Fix iTunes Error 0xE800002D by Checking iDevice

For iTunes to backup or sync your iOS device, then your iOS device needs to be turned on. iTunes can’t sync a device if it isn’t powered on. Besides, you need to unlock your device and should be on the Home Screen. If it isn’t, then you need to unlock your iPhone and then try to connect your iPhone to iTunes again.

Tip 2. Fix iTunes Error 0xE800002D by Restarting iTunes & Your iDevice

If everything is good with your device, then you can try doing a reboot on both iTunes and your device. Connect your iDevice and iTunes via a USB cable and see if iTunes error 0xE800002D is fixed.

Tip 3. Fix iTunes Error 0xE800002D by Updating iTunes

An outdated software program will give rise to iTunes error 0xE800002D, to fix iTunes error 0xE800002D, you should check for iTunes updates.

Go to iTunes > Help > Check for updates. iTunes will check for updates on the Apple servers and if an update is available, it will automatically install the update.

How to Fix iTunes Error 0xE800002D - Update iTunes

How to Fix iTunes Error 0xE800002D – Update iTunes

Tip 4. Fix iTunes Error 0xE800002D by Tapping Trust this Computer

When you connect to iTunes for the first time, you will be required to tap “Trust This computer”. If you don’t trust your computer for syncing with iTunes, iTunes will fail to recognize. Therefore, to fix the iTunes error 0xe800002d, unlock your device and then tap Trust so that iTunes can detect it.

How to Fix iTunes Error 0xE800002D - Tap Trust This Computer

How to Fix iTunes Error 0xE800002D – Tap Trust This Computer

Tip 5. Fix iTunes Error 0xE800002D by Trying A Different USB Cable and Port

It can also occur that the iTunes was unable to recognize your device and displayed the iTunes error 0xE800002D message due to a malfunctioning USB port. So, the problem may be due to a malfunctioning USB cable. You can also try a different USB port to see if the problem still persists.

Bonus Tip: The Best iTunes Alternative to Manage iPhone iPad Data

As mentioned above, you might encounter dozens of iTunes errors while using iTunes. However, iTunes is the tool that most people largely rely on to manage iOS data. Is there a way to manage iOS data without having to combat with endless errors?

Actually, iTunes is not the only option to manage iOS data. There are many iTunes alternatives to help you manage iOS data without any errors. AnyTrans, the best iTunes alternative, becomes millions of users’ first choice because of its powerful features. Here is what AnyTrans can do for you.

  1. Backup Data from iPhone to Computer.  AnyTrans can detect the data on your iPhone and help you selectively backup them up to the computer. You don’t have to create a whole backup in order to back up any data.
  2. Transfer Data from Computer to iPhone. You can add any device-supported files from computer to iPhone, like music, contacts in VCF, photos.
  3. Transfer Data from iPhone to iPhone. Traditionally, to transfer data from iPhone to iPhone, you should first create a backup and then restore the new iPhone with it. AnyTrans saves you from the trouble. It can transfer data from iPhone to iPhone directly without any hassle.
  4. View and Extract Data from iTunes. Gone are days when you can’t view and download the data in iTunes backup. With AnyTrans, you can see what is in the iTunes backup and download them to your computer freely.
AnyTrans Overview

AnyTrans Overview

As you can see, AnyTrans is indeed a powerful iTunes alternative to help you manage iOS data. Why not download it now and let it help you manage iOS data?

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

AnyTrans developed by an Apple certificated developer and it is also Norton and McAfee secured. You have our guarantee that it does no harm to your devices and no accidents like information leakage or data loss would occur. Please be free to use it.

The Bottom Line

That’s all for how to fix iTunes error 0xE800002D. Do you find these tips helpful? Share your ideas with us in the comment column. We will appreciate it if you can share this post with others. Moreover, as you can see, AnyTrans is indeed a nice iTunes alternative to manage iOS data. Do remember to give it a try.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.