Efficient Solutions to iTunes Error 4

iTunes is a helpful file management tool for iOS device users, but iTunes error happens from time to time. Are you having problem with iTunes showing iTunes error 4? This post will show you the reason why this message appear and provide solutions to it.

By iMobie | Posted: Aug. 09, 2018, Last Updated: Aug. 09, 2018
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The iTunes error 4 usually occurs when you download a movie, song or install software upgrade. Then why this problem happens? Keep reading and check the details.

For iTunes error 4, it is a time out error caused by high server traffic. And there are actually no valid solutions in forums or communities. From Apple support, it suggest you to check your third-party security software and then check your USB connection. Because sometimes third-party security software interferes with the connection between iTunes and Apple’s servers. Here are specific steps to fix the problem.

How to Fix iTunes Error 4

Solution 1. Check your third-party security software

Security software created by companies other than Apple, which can prevent iTunes from connecting to Apple servers or to devices. So if you have installed security software and encounter iTunes error 4, you could temporarily remove security software and try to download or install one more time.

Solution 2. Check the USB connections

  1. Use the USB cable that came with your device. If you don’t have it, try a different Apple USB cable.
  2. Switch to a different USB port on your computer. Don’t plug into your keyboard.
  3. Switch to a USB port on a different computer.

Try again to restore your iPhone.

Bonus Tip: How to Transfer Media Data from Computer to iPhone

As iTunes error 4 happens when downloading music or videos and has no valid solutions yet. We highly recommend you to use another software to avoid possible iTunes error. AnyTrans for iOS could help you to transfer videos or music downloaded from iTunes to your iPhone directly with a few clicks, and have no worries for iTunes error. Download AnyTrans for iOS and check detailed guide below to have more understanding towards it.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1Install and run AnyTrans on your computer > Connect your iOS device to computer via USB cable

Step 2Scroll down to the 1-click File Management interface > Click the Content to PC/Mac option

How to Transfer Media Data from Computer to iPhone - Step 2

How to Transfer Media Data from Computer to iPhone – Step 2

Step 3Click Add Content button > Choose files you want to add from computer

How to Transfer Media Data from Computer to iPhone - Step 3

How to Transfer Media Data from Computer to iPhone – Step 3

After choosing the files you want to add to your iPhone, click Open button to wait for the transferring process.

The Bottom Line

As you can see, downloading media data via AnyTrans will not have the problem of iTunes error 4, and it is both free and easy to operate. Besides, AnyTrans enables you to fully manage your iOS device, iTunes and iCloud content in one handy place. Download AnyTrans now and have a try!


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

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