How to Fix: iTunes Error 56

Get iTunes error 56 when update or restore your iPhone, iPad, iPod touch with iTunes? Read on this guide to learn 6 efficient solutions to fix the unknown iPhone error 56 without effort.

By iMobie | Posted: Aug. 16, 2018, Last Updated: Aug. 16, 2018

I am getting unknown error 56 on an iPhone 7. I have used three different computers. But I still keeps getting the message “The iPhone “iPhone 7” could not be restored. An unknown error occurred (56)”. The phone was working perfectly fine up until trying to upgrade to 12. Any ideas?

iTunes Error 56

iTunes Error 56

Sometimes when you’re using iTunes or your iPhone, you might be alerted to iTunes Error 56. Then what is iTunes error 56 and how it occurs? iTunes error 56, also called iPhone error 56, simply be alerted with the message ‘iPhone (or other iOS device) cannot be updated’, ‘The iPhone could not be restored. An unknown error occurred (56)’, or ‘Software Update Failed: An error occurred while downloading iOS (followed by the software version)’, when users attempt to update or restore backup on iOS device.

iTunes Error 56 can manifest itself through a number of indicators. You might You might even experience your screen simply being locked to the iTunes logo. Don’t panic though, because there are various solutions to the problem, and we’re here to guide you through 6 of the best.

Also Read: How to Fix: iTunes Error 0xE8000015 with 5 Methods >

6 Tips to Fix: iTunes Error 56

Solution 1 – Check/Update Security Software and Firewall

It’s possible that your security software and/or Firewall are preventing Apple’s servers from completing the update/restore process. If your security system thinks that iTunes is a virus, this could be a reason for blocking its access and causing Error 56. Read on to find out how to amend this.

Step 1 Load up your security software and see if iTunes is blocked (Make sure you add it to the programs list of exceptions) > Do the same thing for your Firewall program.

Step 2 Virtualisation apps can also be behind Error 56. Make sure they’re closed and try the update/restore process again. Make sure all antivirus and Firewall software is updated to the latest version.

Solution 2 – Update Your iTunes to the Latest Version

iTunes error 56 is just one of the problems which can occur when you don’t have the latest version of iTunes. If you don’t have the latest version, make sure you download and install it now. It’s easy to do – just follow these simple steps depending on the type of computer you are using.

iTunes on PC:

Load up iTunes > Navigate to the menu bar, select Help > Check for Updates > Follow the onscreen prompts to install the latest version of iTunes > Alternatively, download and install the version by going to the official iTunes website.

iTunes on Mac:

Access your Mac’s App Store > Navigate to Updates at the top of the screen > See if there are any iTunes or MacOS updates available and install them.

Solution 3 – Check the Point of Connection (USB & Cable)

One of the most common reasons for the iTunes Error 56 is a problem with the USB connection. When connecting your device to your computer, make sure that neither the USB port, cable or connector are damaged.

Another reason for the USB being faulty is if it is not an Apple Certified product, as using a cable that isn’t certified can lead to glitches and compatibility issues. Here’s what you need to do to check your USB connection is working properly.

Step 1 Use the original Apple cable that came with your device > Check the iTunes to computer connection in both directions. Make sure the USB is firmly plugged in and not wiggling around.

Step 2 Unplug and then reconnect your USB cable into your computer and then your device to rejig things > Check the USB to phone connection > Remove anything that could be blocking it, such as protective cases or battery packs.

Solution 4 – Restore Your Device to Factory Settings

It might be necessary to restore your device to its original factory settings. Here are the steps you need to follow to ensure a successful restoration.

Before Restoring:

Step 1 Make sure you have the latest version of iTunes on your computer (see tip 2 for more info).

Step 2 Backup any data you want to save from your device.

Step 3 Switch off Find My iPhone in the iCloud section of your device.

Restore Your Device:

Step 1 Load up iTunes on your computer > Use an authentic Apple USB cable to connect your device to your computer. You might be asked for your passcode. Type it in, or select ‘Trust this Computer’ when prompted.

Step 2 Your device will appear on iTunes, click on it > Go to the section called Summary and click on Restore.

Step 3 Confirm that you want to restore, and the process will begin. Once the process has finished, your device will automatically restart and you can start from fresh.

Solution 5 – Fix A Broken U5301RF

Sometimes the cause of iTunes error 56 is a broken or damaged U5301RF. It’s quite simple to replace this, and once you have you can restore your phone to factory settings and update to the latest version of iTunes.

To fix a broken U5301RF, you’ll need to open up your phone and carefully navigate the different parts. This video shows you how to do it.

Solution 6 – Use An Alternative to iTunes

Some people prefer to use an alternative to iTunes when restoring iOS device. PhoneRescue for iOS is one of these great alternatives that do a similar job, without the glitches that can happen with iTunes. Unlike restoring with iTunes, PhoneRescue allows you to preview the backup details so that you can choose the right backup to restore. You can even select the items you wanted most to restore, but not a blind full restore, which makes the restoring job more flexible and accurate.

More than anything, with PhoneRescue for iOS, you don’t need to erasing any data or settings on your device before restoring. All your data and settings on device will be kept 100% secure. It supports restoring almost all files on your device, including photos, messages, contacts, notes, videos, WhatsApp messages, calendar, etc. Now, let’s check the detailed steps.

Step 1 Free Download PhoneRescue for iOS and install it on your computer firstly.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2 Connect your device to the computer via its USB cable > Choose Recover from iTunes Backup mode and click on Right Arrow to continue.

Restore iPhone from iTunes Backup without Data Loss – Step 2

Restore iPhone from iTunes Backup without Data Loss – Step 2

Step 3 Choose the backup contains the data you want to recover and click Right Arrow > Check the files categories you prefer and click on OK button to scan the backup.

Restore iPhone from iTunes Backup without Data Loss – Step 3

Restore iPhone from iTunes Backup without Data Loss – Step 3

Step 4 Preview and select data you want to restore > Click Recover to Device or Recover to Computer button on the bottom right to start the restoring process.

Restore iPhone from iTunes Backup without Data Loss – Step 4

Restore iPhone from iTunes Backup without Data Loss – Step 4

The Bottom Line

So, there you have it: 6 easy ways to fix iTunes Error 56. We hope you’ve found this article helpful, and continue enjoying all the benefits of a fully functioning iOS device. Share it to help more people who have the same trouble.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.

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