How to Fix: “Move to iOS Could Not Communicate with Device”

Move to iOS could not communicate with device when trying to use Move to iOS app to move data from Android phone to your new iOS devices? Read on this guide to fix this issue in a simple and quick process.

Joy Taylor Last Updated: Oct. 13, 2020

Move to iOS is a free app released by Apple in 2015. It is also the first app Apple designed for the Android mobile platform. This app makes it easier than ever to transfer valuable files like photos, contacts, messages, videos, free apps, mail accounts, web bookmarks, etc. from old android phone to new iPhone 12/iPad.

However, many users reported that Move to iOS could not communicate with their device, not working on Android phones, not connecting to the iPhone 12/iPad. What’s the deal? Don’t worry about that too much. Here in the following, we will lead you to fix the “Move to iOS could not communicate with device” issue with ease.

Move to iOS Could Not Communicate with Device

Move to iOS Could Not Communicate with Device

Basic Tips for Avoiding Unnecessary Move to iOS Errors:

  • Make sure your iPhone/iPad is running iOS 9 or later.
  • Make sure the Android version of your phone instated is 4.0 or later
  • Make sure both Android and iPhone have enough power.
  • Make sure you have turned off all background apps (avoid notifications).

How to Fix “Move to iOS Could Not Communicate with Device”

  1. Try to connect your Android to Wi-Fi (hotspot) created by the new iPhone. When the code appears on your new iPhone > On your Android Phone go to Wi-Fi settings > Connect your Android to the Wi-Fi created by the new iPhone (it may be named iOS(Space)XXX” > Input the Wi-Fi password which should be same as the Wi-Fi Name.
  2. Set your Android into Airplane Mode.
  3. Download the latest firmware on both devices.
  4. Disable and forget the Wi-Fi networks and cellular data on both your Android phone and iDevices. Also, unselect the “Smart network switch” or “Connections Optimizer” on your Android phone.
  5. If the above 4 tips fail to help you out on the “Move to iOS could not communicate with device” issue, then seek help from this Move to the iOS alternative – AnyTrans.

AnyTrans – Android to iOS Transfer

  • One-click to transfer data from Android to iPhone with great ease.
  • Transfer photos, music, contacts, messages, ringtones, etc.
  • Freely select and transfer specific items from Android to iOS.
  • Compatible with all iPhone and Android models, and OS systems.

Free Download100% Clean & Safe

Free Download100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1. Free Download AnyTrans on your computer and launch it > Connect your Android Phone and new iPhone 12/iPad to the computer > “Phone Switcher” > Click on “Phone to iPhone” mode.

Choose Phone to iPhone on Phone Switcher

Choose Phone to iPhone on Phone Switcher

Step 2: Select your Android phone to be the source device and new iPhone 12 as the target device > Click the “Next” button to continue.

Click on Next to Go on

Click on Next to Go on

Step 3: Check the data categories you would like to transfer to your new iPhone > Click the “Next” button to start moving.

Select Files You Want to Transfer

Select Files You Want to Transfer

The above tips are also capable of fixing that similar Move to iOS errors:

The Bottom Line

Hope the above possible solutions could successfully helping you fix the “Move to iOS Could Not Communicate with Device” error. And as you can see from above, you still have another excellent choice to transfer your data from Android to your new iPhone 12/iPad with no hassle. Just have a try now, it won’t let you down.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.