How to Fix Touch Screen Not Working on Android Issues with Great Ease

This post aims at telling you how to fix touch screen not working on Android issues. If your Android touch screen not working, this post is exactly what you need.

By Elena Fontaine | Posted: Mar. 16, 2018, Last Updated: Apr. 20, 2018
Home > AnyTrans for Android > Android Data Transfer > How to Fix Touch Screen Not Working on Android Issues

Even though there are many protective measures we can take to protect our Android phone, like the screen protector, phone shell, we all could sometimes break the phone screen and then the Android phone touch screen stops working. Besides physical damage, there are many other reasons that can cause the Android touch screen not working issues.

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Touch Screen Not Working Android

Touch Screen Not Working Android

If you are unlucky enough to be stuck in the issue of Android phone touch screen not working, don’t fret, here in this post, we will show you all potential ways to fix Android touch screen not working issues. Try those methods according to the situation and you can surely fix the hideous Android phone touch screen not working issue.

Situation 1. Android Phone Touch Screen Not Working Because of Physical Damage

If your Android phone has been dropped, smacked and the touch screen is not working, before replacing a new touch screen, give those methods a try, they might save you a hundred dollars.

1 > Knock the Touch Screen

The digitizer cable connected to the screen might be loose after dropping or smacking the Android phone. Knocking gently on every corner of the touchscreen a few times is proved to be a quite effective way by many users.

2 > Test Touch Screen on Android Device

This method may not help to fix Android phone touch screen not working issues, but it can help you detect which part of the screen is truly unresponsive.

Step 1Enter specific code in phone dial to access the diagnostics tool.

The code to access the diagnostics tool differs for Android devices of different models, OS versions, manufactures. Here are some codes that are commonly used.

*#7353#, the most commonly used code for Samsung,

*#*#3424#*#*, works on most HTC devices,

*#*#7378423#*#*, suitable for most Sony Xperia phones,

*#0*#, Motorola devices.

Step 2Choose TSP Dote Mode or TSP Grid Mode. The TSP Dote mode will show small dotes on the screen while TSP Grid mode allows you to test every spot of the screen in grid overlay. There you can see which part of the screen is really unresponsive.

Fix Android Touch Screen Not Working - Test Touch Touch Screen

Fix Android Touch Screen Not Working – Test Touch Touch Screen

Situation 2. Android Phone Touch Screen Not Working Because of Other Reasons

When you can’t figure out why Android phone touch screen not working, there is a big possibility that this issue is caused by software errors. Here are some common fixes.

1 > Restart Android Device

Press and hold the power button until the screen becomes blank. After a few minutes, hold the power button to turn on the device. In many cases, the touch screen will respond after the restart.

2 > Remove Memory Card & SIM Card

It is hard to imagine, but the memory card and SIM card may be responsible for Android touch screen not working issues.

Power off your device, remove the back cover of your Android device and then take off the memory card and SIM card. Reboot and see if the problem is fixed.

3 > Put Device in Safe Mode

Apps on your Android phones may get corrupted, causing touch screen problem on Android phone issues. To disable all corrupted apps, you have to put Android phone into Safe Mode.

Step 1Power off your Android phone.

Step 2Long press Power button to reboot the device.

Step 3When you see the brand logo on screen, hold down the Volume Down button.

Step 4Release Volume Down button when you see a Safe Mode indicator on the bottom left corner.

The touch screen may lag or respond incorrectly. If so, you may enter Safe Mode in another way that is also easy and fast.

Step 1Hold Power button until Power options menu appears.

Step 2Long press the Power Off.

Step 3A messages asking whether to reboot your device into Safe Mode would pop out, tap OK.

4 > Factory Reset

Factory reset is probably the last solution to fix Android phone touch screen not working issues. However, before performing a factory reset, please backup your data on Android phone as all data would be erased on Android after the factory reset.

Here is how to perform a factory reset on Android:

Step 1Turn off your Android phone. Press the Power button and the Volume Down button until the Android phone turns on again.

Step 2When you see the word Start, press the Volume Down button until Recovery Mode is highlighted.

Step 3Press the Power button to start recovery mode.

Step 4Once you are in recovery mode, press and hold the Power button and the Volume Up button simultaneously, then let go of the Power button.

Step 5A menu will be displayed. Press Volume Down button to go to the option of Wipe Data/Factory Reset. Select it by pressing the Power button.

Bonus Tip: How to Protect Data When Android Phone Touch Screen Is Not Working

Frankly, when Android phone touch screen is not working, majority people may give up all data on the old phone and switch to a new Android phone which can cause big data loss. Actually, you can transfer data from old Android phone to another Android phone directly or transfer those data to a computer.

Here in this bonus tip, we will introduce you one easy-to-use tool – AnyTrans for Android to transfer data from an Android phone whose touch screen is not working to another Android phone or computer.

AnyTrans for Android, developed by iMobie team, an Apple certificated developer, is a professional Android data management tool. As long as your Android phone can be detected by the computer, it can help you transfer data from old Android phone to new Android phone or computer. It is known as one of best Android data transfer tools because:

1. AnyTrans for Android can help you transfer data directly from Android phone to another Android phone. You don’t have to backup the data on the old Android phone and then transfer them to the new Android phone.

2. AnyTrans for Android can help you save all types of data from Android to anywhere you like on the computer. After the exporting, you can read, edit, add data as you wish.

3. AnyTrans for Android is a totally green software. As mentioned above, it is developed by an Apple certificated developer and AnyTrans for Android now is Norton and McAfee secured. You have our guarantee that it does no harm to your device and accidents like information leakage and data loss would never occur.

AnyTrans for Android Overview

AnyTrans for Android Overview

Now, iMobie offers every user 5-day free trial, why not download it to your computer and follow this guide on How to Backup Android to Computer to protect your data?

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

The Bottom Line

That’s all about how to fix Android phone touch screen not working issues. Are those methods helpful? Share your ideas with us in the comment column. If you have more ideas on fixing Android phone touch screen not working issues, please also leave us comments so that more people could benefit. By the way, as you can see, AnyTrans for Android is indeed a nice Android data transfer tool to protect Android data. Do download it to your computer and give it a try!

Elena Fontaine

Member of iMobie team, has a mania for Apple products and reading. Like to fix all kinds of Apple-related issues.

AnyTrans® for Android

The best tool to transfer, back up and manage your Android data: to computer, to another Android device, add from computer.

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  • * 100% Clean & Safe