Frequently Asked Questions

General information

AnyTrans (Android) FAQ

iMobie Support Team is here to provide solutions, tips and helpful information when you need it most. And if you have any questions or problems, we're here to help. All you request will be answered within 24 hours.

Part 1. How to launch Developer options on Android device?

The developer options will not display if you just get a new phone or you clear your device data. Please follow the detailed instruction below to launch Developer options on your Android device(take SAMSUNG as an example):

1. Open SAMSUNG > Go Settings > Click “About device” option > Click “Software info”option.

2. Click “Build number” several times, you will get the message “Developer mode has been turned on” on the interface of mobile. Then, you will see the “Developer options” after returning Settings.

Part 2. How to install AnyTrans for Android on your computer?

To download and install AnyTrans for Android on Mac computer, please follow the steps below.

1. Please download AnyTrans for Android (Mac version) from the link below:

http://dl.imobie.com/anytrans-android-mac.dmg

2. Click the download file named “anytrans-android-mac.dmg” and open it.

3. Drag AnyTrans for Android icon to Applications.

4. Once installed, you can find it in Applications. Then, please click AnyTrans for Android icon to enjoy more convenience.

In order to download and install AnyTrans for Android on Windows computer, please follow the steps below.

1. Please download AnyTrans for Android (Windows version) from the link below:

http://dl.imobie.com/anytrans-android-setup.exe

2. Open the download file named “anytrans-android-setup.exe”.

3. Click Install Button to install AnyTrans for Android on Windows computer.

4. Once installed, click Start button to enjoy more convenience.

5. Once clicked Start button, you will see the interface below.