iMobie Support Team is here to provide solutions, tips and helpful information when you need it most. And if you have any questions or problems, we're here to help. All you request will be answered within 24 hours.
It is truly sorry for we don't provide call service currently because we truly want to save cost and provide our software with the most favorable price for you. It will be appreciated for your kind understanding.
To help us solve your issue soon, please contact our Support Team for further help directly.
Yes. No matter you are users of the trial version products or of the full version; you will enjoy Customer Service freely when you encounter any technical problems. You will get a reply within 24 hours on weekdays & 48 hours on holidays. For frequently asked questions, you can refer to our FAQs.
Please read our FAQ where you will find troubleshooting instructions for common issues. You can also submit a support ticket from our website – You will get a reply within 24 hours on weekdays & 48 hours on holidays.
iMobie supports 60-day Money Back Guarantee to ensure all customers have sufficient time to check whether the products & functions purchased fully meet their needs. Refund request will be granted if it meets the Accepted Circumstances listed below. If a refund request is not submitted within the product's specified money-back-guarantee period, refund won’t be issued. The Money Back Guarantee is made by iMobie directly.
It is very easy! Please go to the Sign in page and follow the instructions. With finishing creating account, you can get your iMobie Member Account.
Once you become iMobie member, you would enjoy many benefits, such as:
1. Get exclusive discounts;
2. Check your order info easily;
3. Enjoy quick access to our Customer Support Service;
4. Get quick solution about products’ problems and questions.
Currently, we provide the following ways for you to get support:
1. Customer Support Team
2. Social Media
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