Q: How do I recover my WhatsApp messages when the phone is lost? I lost my phone with some unopened important document in my WhatsApp account, and I can’t get the same number because I’m currently out of the country where I can replace my line. So, how do I recover my messages in such case?
—A user from stackexchange
Due to various reasons, losing a smartphone in today’s society is a common occurrence, almost happens every day. Whether meeting a burglar, accidentally lost it by yourself, or some other things unexpected is also possible. It is indeed a nightmare since kinds of important data like payment info, digital wallets, messages, photos and more would get lost too or even facing the risk of a leak.
When your phone got lost, before talking about how to retrieve WhatsApp messages from lost phone, there’s one more important thing you need to do right now. That is to contact your service provider and deactivate your lost SIM card. Deactivating the SIM card means, not just prevent other’s misuse but also the essential premise to get back your WhatsApp messages, photos, and other data.
If you had backed up your WhatsApp chats using Google Drive or Apple iCloud before your phone got lost, it is possible to restore your chat history. In the follow-up text, we will tell you how to retrieve WhatsApp messages from an Android phone or iPhone separately. Let’s keep reading.
1. Retrieve WhatsApp Messages from Lost Android Phone
As we said before, deactivating the SIM card is the essential premise to get back your WhatsApp messages. After you retrieve your phone number with a new SIM card, you can restore your WhatsApp account and data by log into your WhatsApp in another mobile phone. For how to make it, follow the steps below:
Step 1 Get another Android phone and put in your SIM card with the same number you retrieved from the service provider.
Step 2 Install the WhatsApp on your new phone.
Step 3 Log in WhatsApp with the same phone number on your present handset.
Step 4 When you login WhatsApp it will automatically search for any backup in your Google drive account and appears a message to prompt you to restore all your files. Tap on “Restore” and select the backup file.
Step 5 Based on the size of the messages, it will take a few seconds or a couple of minutes to restore all your messages. Once they are restored, click the NEXT button and follow the on-screen instructions to reload your WhatsApp profile.
As you can see, retrieving WhatsApp messages from lost Android phone, three conditions are essential: another Android phone, a new SIM card with the same number, a Google drive backup you’ve made before. This is by far the simplest way to recover deleted WhatsApp messages and chat history from a lost Android phone.
2. Retrieve WhatsApp Messages from Lost iPhone
For iPhone users, here are 3 options for you to retrieve WhatsApp messages from lost iPhone. If you used iPhone, and turned iCloud sync on or backed up your lost iPhone in iTunes, you can retrieve messages from there after getting a new iPhone. But you know that restoring from iCloud or iTunes will restore entire iPhone and erase current data & settings, if you just get another iPhone and prefer to preserve the current data while restoring it, then go to Option 3.
2.1 Retrieve WhatsApp Messages from Lost iPhone via iCloud
Check the following steps to retrieve lost WhatsApp messages from iCloud to a new iPhone:
Step 1 Install the WhatsApp on your new iPhone.
Step 2 Sign in your iCloud account.
Step 3 Open the app and verify phone number after entering the security code.
Step 4 You’ll see a screen titled “Restore from iCloud” with a clickable text “Restore Chat History”.
Step 5 Click “Restore Chat History” to start the recovery procedure.
2.2 Retrieve WhatsApp Messages from Lost iPhone by iTunes
Check the following steps to retrieve lost WhatsApp messages from iTunes to a new iPhone:
Step 1 Connect your iPhone to the computer by using its USB cable.
Step 2 Launch iTunes on your computer.
Step 3 Click the iPhone icon and select the option “Restore backup.”
Step 4 Select the backup which the date before you lost your iPhone from several previous backup copies.
Step 5 Click the “Restore” button to start the restore process.
2.3 Selectively Retrieve WhatsApp Messages from Lost iPhone Backup
There are paid solutions to recover the WhatsApp messages from a lost iPhone. Most of them are coming at a small price, but it is worth if you lost any critical information that required to restore. Using best iPhone restore software to restore lost data, not just help you get them back from iCloud or iTunes backup, but also enables to preview backup details before restoring and implement what iTunes or iCloud can’t do for you – keeping all your current data while restoring.
Here are the detailed posts can guide you selectively restore WhatsApp messages from iPhone backup without data loss:
The Bottom Line
Hope the above methods to recover WhatsApp messages from lost phone come to rescue your data after losing the phone. In case of data loss, always do a backup of your phone with Google drive or iCloud/iTunes. Plus, take care of your phone, don’t lose it again.