How to Fix: iCloud Drive Not Syncing

If you can’t access files that have been uploaded to iCloud from your iPhone, iPad, iPod touch, Mac or Windows PC, probably your iCloud Drive is not syncing. Want to know how to fix the problem? Read the guide to get some basic tips for iCloud Drive not syncing.

iMobie Last Updated: Apr. 14, 2020

Apple iCloud provides the user with a cloud-based storage service, which makes it possible for the user to sync files and documents across all iPhone, iPad and Mac devices. The program used to access these files is called iCloud Drive. Note that in iOS 11, the app is called Files. You have  5GB of free storage for iCloud Drive, iCloud Backup, iCloud Photo Library, iCloud Mail, and the information from your apps that use iCloud. To get more, you need to pay $0.99/month for 50GB, $2.99/moth for 200GB or $9.99/month for 2TB. And the 200GB and 2TB plans are allowed to share with your family. 

Normally, iCloud Drive lets you access all files from your iPhone, iPad, iPod touch, Mac and Windows PC. But when iCloud Drive is not syncing, your files will not be uploaded to iCloud. To resolve your problem, in the guide, we offer some basic tips to fix the iCloud Drive not syncing issue. 

Basic Tips for iCloud Drive Not Syncing

Check these things when your iCloud Drive is not uploading:

Tip 1. Make sure that you have enough iCloud storage. If you need more space, upgrade your iCloud storage plan, or free up space by deleting some unnecessary content, like old iCloud backups, photos, videos or text messages.

Tip 2. Make sure that you have signed into iCloud on all devices and enabled iCloud Drive.

Tip 3. Check if your Internet connection is active.

Tip 4. Try to create a new document to check if it uploads to iCloud successfully. If it does, see if the other documents start uploading.

Tip 5. Install the latest versions of Pages, Numbers, and Keynote. See which versions of Pages, Numbers, and Keynote you can use with iCloud Drive.

The Bottom Line

That’s all for the fix for iCloud Drive not syncing problem. Hope the basic tips can help you out. If you have any other possible solutions for the iCloud Drive not loading problem, welcome to share with us in the comments below.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.