4 Ways to Fix iPhone Stuck on Restore Screen

Have you ever come across a situation when your iPhone pops up a message, support.apple.com/iphone/restore on your screen? Don’t get panicked if you find yourself in these circumstances. Continue to read to find what you should do if your iPhone is under such situations.

Author Avatar Joy Taylor Last Updated: Mar. 08, 2024

If your iPhone displays a black screen with the statement support.apple.com/iphone/restore, you may fail to do anything on your phone. Your iPhone stuck on restore screen. This can be caused due to any trouble generated by the software of your iPhone. This issue can be raised while updating or restoring your phone, either you restore your iPhone from a previously stored backup or you are stuck on a software update. Hardware-related concerns can also be the cause of the reason for iPhone restore error if the phone has been dropped or the motherboard has severely been damaged.

support.apple.com/iphone/restore Screen

support.apple.com/iphone/restore Screen

If you are nearly unknown of what to do in this condition, or how to fix this issue. Check the methods below.

Why Does My iPhone Say support.apple.com/iphone/restore?

The support.apple.com/iphone/restore screen usually means that your iPhone is stuck in recovery mode.

And, this is mostly related to software issues such as unsuccessful iOS updates, downgrades or restores, improper operation resulting in iOS bugs on your iPhone, and so on. You may also have the error support.apple.com/iphone/restore stuck if you accidentally dropped your iPhone and damaged something on its motherboard.

We have mentioned below the most dependable solutions to repair iPhone stuck on restore screen, you can get your iPhone out of the Restore screen easily.

Fix iPhone Stuck on Restore Screen with 4 Ways

If your iPhone got stuck on the support.apple.com/iphone/restore and responded further, it could be due to any reason. You must be thinking of getting out of this situation anyhow. Here, are some fixes given below, that can help you resolve this error.

Method 1. Restart Your iPhone

If you are performing a restore of your iPhone through Apple Support and it gets stuck on restore screen. The first thing you must try is switching off your iPhone and restarting it again. Restarting is the easiest and fastest way to resolve the issue with your iPhone and make it work again.

Restart Your iPhone

Restart Your iPhone

Restarting a phone, can remove all the recent apps from the list and make your phone and its other processes run more smoothly.

  • Hold the Power and Home button together to switch off your iPhone.
  • After a few minutes, restart your iPhone.

Now, check your iPhone started working for all purposes.

Method 2. Recover iOS System Using AnyFix

Since your iPhone stuck on the restore screen, you may fail to restart it and get this problem solved. In this case, you can try an iOS system recovery tool and fix iphone stuck on restore screen issues. AnyFix, as an outstanding iOS system repair tool, performs great at removing the restore screen on iPhone. The new-released version supports fixing150+ iOS system issues effectively.

You can check the main features of AnyFix below:

How to fix iPhone stuck on restore screen with AnyFix:

1. Download and install AnyFix on your computer.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

2. Launch AnyFix and use a USB cable to connect your iPhone.

AnyFix Main Screen

AnyFix Main Screen

3. Click System Repair, then choose Screen Stuck and click Start Now.

AnyFix System Repair Screen Stuck

AnyFix System Repair Screen Stuck

4. Choose Standard Repair and go on. No worries, it won’t cause data loss under this repair mode.

AnyFix Standard Repair

AnyFix Standard Repair

5. Follow the instructions to finish the repair process.

Repair Completed

Repair Completed

After fixing iPhone stuck on restore screen with AnyFix, your iPhone will restart. You can unplug your iPhone and use it normally.

Method 3. Repair iOS System with PhoneRescue for iOS

You cannot perform any action or do anything on your iPhone if it gets stuck on support.apple.com/iphone/restore. Besides AnyFix, PhoneRescue for iOS is also a great choice for iOS system repair. You can use this to safely restart your iPhone and it also doesn’t erase the data that is on your phone. This app can fix multiple issues, involving iOS/iPadOS system problems, screen unlocks, black screen, etc.

To repair iPhone stuck on restore screen with PhoneRescue for iOS:

Step 1. Free download and install PhoneRescue for iOS on your computer.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 2. Launch PhoneRescue on your computer and choose “Repair iOS System mode.

Choose the Repair iOS System Mode

Choose the Repair iOS System Mode

Step 3. After connecting your device, please choose one mode to repair your device. The standard mode can fix most iOS system issues. But it will erase all data on the device. But it will erase all data on the device. Please think twice before launching the operation. We suggest that you go to the “Standard Mode” only if the “Advanced Mode” fails.

Select the Advanced Mode to Fix Your Bricked iPhone/iPad

Select the Advanced Mode to Fix Your Bricked iPhone/iPad

Step 4. Then, follow the 3-step instructions in the window to enter “Recovery” mode.

Put Your iOS Device into Recovery Mode

Put Your iOS Device into Recovery Mode

Step 5. After entering “Recovery” mode, please check your device info. To repair the abnormal operating system, please click the “Download” button to download the firmware for your iOS device. 

Step 6. After downloading the firmware package, PhoneRescue will repair your iOS device to normal automatically. Please don’t unplug your device before the iOS repair process is finished.

Repair the iOS System Issue

Repair the iOS System Issue

Step 6. Minutes later, when the repairing process is complete, you will see the iOS repairing completed page. 

iOS Repairing Completed

iOS Repairing Completed

Method 4. Reinstall iOS via iTunes

If the error of support.apple.com/iphone/restore persists, then you should try reinstalling the latest version of iOS. It can be because your iPhone is still working on the previous version of iOS. The update of the iOS can be done through the following steps.

Step 1. Launch iTunes/Finder on your computer, and then connect your iPhone to the computer using a lightning USB cable.

Step 2. To access the device administration panel, click on the icon of your device.

Step 3. To Sync your device with your computer, go to Settings>Sync. Alternatively, choose Back Up Now to back up your phone’s data. It’s always a good idea to keep a backup in case the upgrade fails.

Step 4. After the sync is finished, the iPhone management screen displays the device’s iOS version as well as details of a new version if available. To begin the procedure, select Update.

Update iOS with Finder

Update iOS with Finder

Step 5. Choose ‘Download Only’ if you want to save the software for later or “Download and Update” to update right now.

Step 7. Click on “Next” after reviewing all the details about the new features, bug fixes, and modifications with the new iOS version.

Step 8. Tap on ‘Agree’ to give your consent to the user agreement.

The updated iOS will be downloaded on your device. Once the download of the updated iOS is completed, your iPhone will automatically restart.

How Do I Manually Restore my iPhone?

To avoid the support.apple.com/iphone/restore screen, you can choose to manually restore an iPhone without iTunes.

Manually Restore iPhone to Factory Resetting

When your iPhone is stuck on the Restore screen, you can erase your iPhone from iCloud: Open iCloud.com and sign into your Apple ID > Click on Find iPhone > Find your iPhone that you want to restore > Click Erase iPhone and confirm that. It is also a tip to erase an iPhone remotely.

Further Reading: How to Fix iPhone Stuck on Reset >

Manually Restore iPhone from iPhone Backup

Once your iPhone is factory reset, you can easily restore your iPhone from backup. No matter if you’ve got an iCloud backup or iTunes backup, you can choose to first view iPhone backup files and then restore them to your iPhone.

Further Reading: How to Fix iPhone Won’t Restore >

Stuck on support.apple.com/iphone/passcode Screen?

Some users also reported that they’ve been stuck on the support.apple.com/iphone/passcode screen. It usually means that iPhone is locked without a passcode. To bypass support.apple.com/iphone/passcode, you can factory reset an iPhone without passcode, or unlock an iPhone passcode.

The Bottom Line

Ideally, one of these methods will get you back on track to a working iPhone. The recovery mode error has been fixed at support.apple.com/iphone/restore. The best and most effective approaches to fix your iPhone restore screen support.apple.com/iphone/restore issues were mentioned in the preceding article. AnyFix is highly recommended to fix common system stuck issues without effort. Try AnyFix now and remove the restore screen stuck on your iPhone.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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