How to Fix CarPlay Not Working After iOS 13/12 Update

iOS 13 or iOS 12.4.1 CarPlay not working? If you are looking for solutions to this bug, you can check out this post that will show you some solutions to fix CarPlay not working in iOS 13/12 quickly and easily.

Roger Smith Posted on: Sep. 17, 2018, Last Updated: Nov. 01, 2019

CarPlay, a new emerging technology that combines iPhone with your car and allows you to get directions, makes calls, sends and receives messages while driving, has been widely used by users. More than that, it will play a more and more important role in the future. But recently, some users reported that they met some CarPlay problems after updating iPhone, iPad, and iPod to iOS 13 or iOS 12.4, such as connection failure and connection exception. Such problems will not only bring you a bad user experience but also put you in a dangerous driving environment. You must want to find some ways to clean this obstacle and move forward. In this guide, we’ve collected some solutions to it.

Solutions to Fix CarPlay Not Working After iOS Update

Solution 1. Check your USB cable to see if there is any visible damage to the cable or the USB port. If there’s damage, just replace it with another USB cable.

Fix iOS 13/12 CarPlay Not Working: Check USB Cable

Fix iOS 13/12 CarPlay Not Working: Check USB Cable

Solution 2. Reset your on-board host computer to factory reset. The resetting process will cause data loss, so you’d better back up your important files before resetting.

Solution 3. Restart your iPhone. You can restart your iPhone and plug in it to have a try. If it doesn’t work out, just try to force restart it:

For iPhone 5,6 and earlier users: Press the Home button + Power button at the same time.

For iPhone 7/7 Plus users: Press and hold the Power button(Sleep/ Wake) + the Volume Down button simultaneously.

For iPhone 8/X or later users: First press Volume Up button and release it. And then press Volume Down button and release it. Finally, press and hold the Side button (Wake/Sleep) until the Apple logo appears.

Fix CarPlay Not Working in iOS 13/12: Restart iPhone

Fix CarPlay Not Working in iOS 13/12: Restart iPhone

Solution 4. If you are using voice commands, you should make sure the Siri has been turned on. Go to Settings > Tap Siri & Search > Turn the “ Listen for Hey Siri” on.

How to Fix CarPlay Not Working in New iOS: Turn on the Siri

How to Fix CarPlay Not Working in New iOS: Turn on the Siri

Solution 5. Enable Restriction for CarPlay. Just go to the Settings > General > Restrictions > Enter your Restrictions Passcode > Make sure the restrictions for CarPlay is turned on.

Solution 6. Reset All Settings on your iPhone. You should back up your iPhone before because it will cause data loss during resetting.

1. Go to Settings > General > Reset.

2. Tap “ Reset All Settings”.

3. Enter the passcode and then tap “ Reset All Settings” in the pop-up box.

Fix CarPlay Not Working After iOS Update: Reset All Settings

Fix CarPlay Not Working After iOS Update: Reset All Settings

Solution 7. Downgrade your iDevice- from iOS 13 to iOS 12 or downgrade iOS 12 to iOS 11

If something wrong with your iDevice after updating iOS 12, you can try to downgrade your iPhone from iOS 12 to iOS 11.

The Bottom Line

That’s all about how to fix CarPlay not working after iOS update. If you have many other problems related to the newest iOS update, you can read this guide to find fixes. Hope the solutions above can help you.

Roger Smith

Work for iMobie team for 5 years as well as an Apple fan, love to help more users solve various types of iOS or Android related issues.