Why iPhone X Won’t Turn On & How to Fix

Any iPhone user may from time to time experience situations when an iPhone X won’t turn on or won’t respond to button actions. You may even find your iPhone X won’t power on, all of a sudden. You need not panic; these are both issues you can rectify by following methods in this post.

By iMobie | Posted on: Aug. 27, 2018, Last Updated: Jan. 24, 2019

The iPhone X may have great features and may be considered one of the best devices of its class on the market but it is still a machine which may experience failures; sometimes quite unexpectedly and without any evident cause. Usually, you will see your screen freeze or show the black screen when the iPhone X won’t turn on.

Possible Reasons that Cause iPhone X Won’t Turn on

You may wonder why iPhone X won’t turn on. The hidden cause for your iPhone X not turning on may range from a corrupt software update to the faulty battery to many other software and hardware issues.

You can also face a situation when the iPhone turns on but is getting stuck during startup. In this case, the final result is actually the same as if the iPhone X won’t turn on.

Well, how to fix this issue? There are fixes for fixes, however; all required steps to turn on a stuck iPhone X are provided in the below sections.

How to Fix iPhone X Won’t Turn on

Luckily, in most cases, your iPhone X will return to normal operation following a simple force restart or after a short charging period.

1. Force restart steps to follow when iPhone X won’t turn on:

The first fix to try if you see your iPhone X screen is black or frozen is to force restart the device. You should be aware that you will not lose any data during a force restart and this operation works even when the buttons do not respond on touch.

Step 1. Press the Volume Up button for a very short period.

Step 2. Press the Volume Down button for a very short period.

Step 3. Hold the Side button until you see the Apple logo.

Fix iPhone X Won’t Turn on By Force Restart

Fix iPhone X Won’t Turn on By Force Restart

Your iPhone X should be operational after you see the Apple logo and the iOS starts loading. On some occasions, your iPhone x won’t power on after completing the above steps. Then, you should try the following fix.

2. Try to Charge Your iPhone X Device

Step 1. Let your device charge for one hour or more.

Step 2. Check the USB cable or power adapter.

Fix iPhone X Won’t Turn on By Charging

Fix iPhone X Won’t Turn on By Charging

Usually, you will be able to see the normal charging screen after only a few minutes of charging. If you still see the Connect to Power screen, check your USB cable and/or power adapter and make sure that all elements are plugged in firmly. Try to charge the device using a different power adapter and/or USB cable if needed.

In most cases, you will be able to return to normal operation an iPhone X that won’t turn on by following the above steps.

On very rare occasions, you may need to get to the Apple Support if you have applied all the fixes above and you still see a black screen after force restarting and charging your iPhone X.

The Bottom Line

As you can see, recovery of an iPhone X that won’t turn on is quite a simple procedure even when you experience a situation when your iPhone X won’t power on. Anyone can forget to charge his or her favorite iPhone X sometimes, which actually is the most common reason for an otherwise solid iPhone X device to not turning on.


Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.