What to Do If Your Laptop Webcam Stop Working

Has your laptop webcam stopped working? Wondering if there’s a simple solution? This article delves into the reasons behind the malfunction of laptop webcams and provides you with six practical solutions to easily address the issue during video calls.

Author Avatar Joy Taylor Last Updated: Dec. 06, 2023

Laptop webcam stop working? Recently, many users have encountered a common issue when using laptop webcams – the cameras suddenly malfunction. On online forums and social media, users are sharing similar experiences. Some faced troubles during crucial video conferences, while others discovered their webcams not working when connecting with friends and family from afar. This widespread phenomenon has sparked widespread attention and discussions.

Users on forums have raised various questions and attempted different solutions, yet the problem persists. This article will delve into the root causes of this prevalent issue and provide some simple and practical solutions. It aims to assist users in reactivating their laptop webcams, ensuring a smooth online communication experience.

Method 1. Check the Camera Switch Button

Laptop webcam stopped working? Firstly, checking the camera switch button is the initial step in resolving issues with a laptop webcam. Please locate the camera switch button on the top or side of your laptop; it may be a small sliding switch or a button. Ensure that the switch is in the correct position – slide it to “On” if it’s a sliding switch, or press it to enable the camera if it’s a button. After adjusting the switch, wait for a few seconds to allow the camera to reinitialize.

Let apps use my camera hardware on laptop

Let apps use my camera hardware on laptop

Method 2. Restart Your Laptop

If you find that your laptop webcam still isn’t working properly, the second straightforward solution is to try restarting your laptop. Restarting can sometimes clear temporary glitches in devices and systems, potentially helping the camera to function normally again. Here are the specific steps:

Step 1. Click the “Start” button at the bottom left corner of the screen.

Step 2. In the pop-up menu, choose the “Restart” option.

Restart your laptop

Restart your laptop

Method 3. Allow Access to Your Camera

Sometimes, the Laptop webcam stopped working properly due to unauthorized access being blocked. By ensuring that the system and applications have the necessary permissions, you may be able to resolve this issue. Here are the specific steps:

  1. Open Settings: Click the “Start” button at the bottom left corner of the screen and select the “Settings” icon.
  2. Choose “Privacy”: In the Settings menu, select the “Privacy” option.
  3. Click “Camera”: In the Privacy settings, locate and click on the “Camera” option.
  4. Enable Camera Access: Ensure that the toggle switch is in the “On” position to allow applications to access your camera.
Enable camera access in settings

Enable camera access in settings

Method 4. Update the Camera Drivers

The outdated or incompatible camera drivers may cause problems with the laptop webcam. By updating or rolling back the drivers, you may be able to resolve this issue. Here are the specific steps:

Step 1. Right-click on the “Start” button at the bottom left corner of the screen and select “Device Manager.”

Open device manager on your laptop

Open device manager on your laptop

Step 2. In Device Manager, find and expand the “Imaging devices” or “Cameras” category and locate your laptop webcam.

Step 3. Right-click on the webcam, choose the “Update driver” option. Select “Search automatically for updated driver software” or choose a driver from your computer.

Update camera driver in device manager

Update camera driver in device manager

If the webcam problems persist after updating, you can try rolling back the driver. In the webcam properties, select the “Driver” tab, then choose “Roll Back Driver,” and follow the on-screen instructions.

Method 5. Disable Antivirus When Using Webcam

Sometimes, antivirus software may mistakenly identify webcam applications as potential threats, so the Laptop webcam stopped working. By adding the webcam application to the whitelist or temporarily disabling the antivirus software, you may be able to resolve this issue. Here are the specific steps:

Step 1. Open Antivirus Software: Find the antivirus software installed on your computer and open its user interface.

Open antivirus on your laptop

Open antivirus on your laptop

Step 2. Add to Whitelist: In the antivirus software settings or options, locate the whitelist or exclusion list. Add the executable file path of the webcam application to the whitelist.

Step 3. If the issue persists after adding to the whitelist, consider temporarily disabling the antivirus software. Look for options like “Temporarily Disable” on the antivirus software main interface and select the corresponding time.

Temporarily disable antivirus on laptop

Temporarily disable antivirus on laptop

Method 6. Update Windows System

Outdated versions of the Windows operating system may lead to compatibility issues with the webcam. By regularly updating the Windows system, you can ensure that you have the latest drivers and system patches, potentially resolving issues with a malfunctioning webcam. Here are the specific steps:

Step 1. Click on the “Start” button at the bottom left corner of the screen and select the “Settings” icon.

Open Windows settings on laptop

Open Windows settings on laptop

Step 2. In the Settings menu, choose the “Update & Security” option.

Step 3. In the “Update & Security” window, select “Windows Update” and click the “Check for updates” button.

Check for Windows updates on laptop

Check for Windows updates on laptop

Step 4. If there are available updates, the system will display a list of them. Click the “Download” and “Install” buttons to allow the system to complete the updating process.

Extra Tips for External Webcam Not Working

When your external laptop webcam stopped working, here are some additional suggestions to help you troubleshoot:

1. Unplug Webcam and Change to a New Port

Firstly, consider unplugging the webcam from the current USB port and plugging it into a different one. Occasionally, USB ports may be faulty, and switching to a new port may resolve connectivity issues. After changing the port, check if the webcam resumes normal operation.

2. Buy a New Camera [Final Choice]

If, after multiple attempts using the above methods, your external webcam still fails to work properly, it might be time to consider purchasing a new camera. Before purchasing, ensure that the new webcam is compatible with your system and meets your specific requirements.

FAQs about Laptop Webcam Stopped Working

1. Why is my laptop webcam suddenly not working?

The sudden cessation of your laptop webcam might be attributed to various reasons. It could be due to hardware malfunctions, outdated drivers, software conflicts, or issues with the camera settings. Attempt troubleshooting by examining hardware connections, updating drivers, and reviewing the privacy settings for camera access.

2. How do I reset my webcam on my laptop?

To reset your webcam on a laptop, start by closing any applications currently using the webcam. Next, open the device manager on your laptop and locate the category labeled “Imaging devices” or “Cameras.” Right-click on the webcam and choose “Disable.” After waiting a few seconds, right-click again and select “Enable.”

Bottom Line

This article delves into the reasons and solutions for the sudden malfunctioning of laptop webcams. It provides six practical solutions, such as checking the camera switch, restarting the laptop, allowing camera access, updating camera drivers, and temporarily disabling antivirus software. By employing these methods, users can effectively address the issue “laptop webcam stopped working” and ensure the proper functioning of their webcams.

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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