How to Recover Data from Broken Samsung [3 Methods]

Your Samsung phone got broken accidentally? Looking for a way to recover data from broken Samsung? Stop here. In the guide below we will show you how to do broken Samsung data recovery, applying to all Samsung models.

By Bella Miller | Posted on: Jan. 08, 2019, Last Updated: Sep. 10, 2019

Many Samsung users may have encountered the situations with their device, the screen got broken, water-damaged, locked, etc. When device stuck on such situations, the most painful thing is that you have no access to the data stored on the phone, like photos, messages, contacts, videos, personal info as well as all other important contents.

Broken Samsung Data Recovery

Broken Samsung Data Recovery

How can I recover data from my broken Samsung becomes one of the most frequently asked questions from broken screen Samsung users. And this is why we are here. In the following guide, we are going to show you several ways to do Samsung data recovery with broken screen. These methods apply to all Samsung models, Samsung galaxy S4/S5/S6/S7/S8/S9, Note 4/5/8/Edge.

Method 1. Broken Samsung Data Recovery – PhoneRescue

To recover data from a broken Samsung phone, the easiest yet safest way is to take advantage of a 100% safe Android data recovery tool. Here we highly recommend PhoneRescue for Android, which is recognized as the best Android data recovery software in the market. And below are its incomparable features on broken Samsung data recovery.

Now, Free Download PhoneRescue for Android on your computer firstly, and then follow the steps below to recover data from your broken Samsung in minutes.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1. Connect your Samsung to computer.

Install PhoneRescue for Samsung on your computer > Connect your Samsung to the computer with a USB cable.

How to Recover Data from Broken Samsung – Step 1

How to Recover Data from Broken Samsung – Step 1

Step 2. Select files categories to extract.

Check the file categories you want to recover > Click Next button on the right to proceed.

How to Recover Data from Broken Samsung – Step 2

How to Recover Data from Broken Samsung – Step 2

Step 3. Select the files to recover.

Preview and select the files you want to recover > Click To Device button or To computer button to recover them now.

How to Recover Data from Broken Samsung – Step 3

How to Recover Data from Broken Samsung – Step 3

Method 2. Broken Samsung Data Recovery – Find My Mobile

Samsung added Find My Mobile feature so that users can easily locate the lost phone, lock the screen, block access to Samsung Pay and other protections of the lost phone. Most importantly, it allows you to back up the data stored on your device to Samsung Cloud. So, to recover data from broken Samsung phone, this can be an available way. But it only works when you have set up a Samsung account on the your device, have allowed Google to collect your location information.

Step 1 Go to the Samsung website and click the Find My Mobile button. Or directly go to

Step 2 Log in your Samsung account that you used on your broken Samsung > Connect with your USB Cable and KIES will allow you access to your files, select the files to back up > Restore them from your Samsung cloud.

Method 3. Broken Samsung Data Recovery – AutoPlay

The last way you can try to do Samsung broken screen data recovery is to use AutoPlay. However, this way is not workable if you have not enabled USB debugging before the screen gets broken. Also, it only enables you to recover multimedia and documents files. If you want to retrieve contacts, messages, call logs and WhatsApp messages, etc. you have to refer to Method 1 to make it.

Step 1 Connect your Samsung phone to your computer via a USB cable.

Step 2 AutoPlay will pop up on the screen when your device gets detected, just click on the “Open folder to view files” option.

Step 3 Choose the media files you want to recover > Drag or copy them to computer.

The Bottom Line

With above 3 methods, you may have recovered data from your broken Samsung successfully. If you will meet other problem while trying above methods, feel free to leave your comment below. We will go through the problem and reply you soon. At last, if you find this guide useful, share it to help more Samsung users to get wanted files back.

Bella Miller

A senior editor, an Apple fan at iMobie Inc.. I love both dancing and helping users to solve iOS & Android related issues by writing various types of tutorials.