How to Fix: Files Missing from Google Drive

For the people searching for a solution if their files are missing from Google Drive, we are providing you certain efficient methods that would help you to resolve the problem.

By Alexis Hay | Posted on: Sep. 04, 2018, Last Updated: Sep. 05, 2018
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While working with the Google Drive, it is common that sometimes a random key is pressed and somehow files disappear from the Drive. Many people have faced this situation when they are unable to find some specific files in the Drive. Some people consider that the files missing from Google Drive might get deleted, but that’s not always the case. There is a chance that maybe you relocated the file in some other folder mistakenly. In such cases, it becomes important that you get some help to find those missing files.

So, we are going to help you to resolve this problem and get a perfect solution for this issue. In this guide, you will certainly find a method which works precisely in your situation.

Google Drive File Missing Solution 1 – Check the Activity Panel

At first, the easiest place to look for the missing files is the Activity Panel. To check the Activity Panel follow the steps as:

Step 1Access the official Google Drive site > Login with your Google account.

Step 2Click on the My Drive option on the left of the Screen.

Step 3Then tap on the Info icon and scroll down until you find your missing file.

How to Fix Files Missing from Google Drive via Activity Panel

How to Fix Files Missing from Google Drive via Activity Panel

Google Drive File Missing Solution 2 – Try Incognito Mode

The Incognito mode is just a partial fix for the Google drive files missing problem, but hopefully, you will recover all your lost files with this method. The steps are given below:

Step 1In the first step, you have to open a new incognito window in your computer.

How to Fix Files Missing from Google Drive via Incognito Mode

How to Fix Files Missing from Google Drive via Incognito Mode

Step 2Login to your Google account and go to Drive. There is a more than 90% chance that all the missing files will automatically show up in the Incognito Mode.

Step 3Open up any file in a folder and then close it > Then go back to the standard browser window and close all the tabs.

Step 4Open the Google Drive again and your file will show up now. You might have to repeat this process again and again for every file.

Google Drive File Missing Solution 3 – Try a Different Browser

The users can also have a check on the browser they are using to access the Google Drive. If the files are missing from Google Drive, then you must try the following method to see if they are still missing:

Step 1Check if the browsers you are using have some issue with the connection that might be leading to this problem.

Step 2Select another browser from your computer > Open and login to your Google Drive on this browser.

Step 3If there was a problem with your previous browser than in the different browser all your files will show up instantly.

Google Drive File Missing Solution 4 – Restore from Your Trash

Some of you might think that Google Drive deleted my files. Well, that can be true. But don’t worry; even if Google deleted your files, you still have a chance to get those files back to your Drive. The below-mentioned steps will help you to restore your files from Trash:

Step 1In your computer, open your Google Drive website.

Step 2When the page opens up, locate the missing file from your drive.

Step 3Once you find the file right click on it > Select the Restore option to get the file back in your Drive.

How to Fix Google Drive Files Missing via Restore from Trash

How to Fix Google Drive Files Missing via Restore from Trash

Google Drive File Missing Solution 5 – Restore from Admin Console

If none of the above methods works to find the files missing from Google Drive, then your last hope might be the Google Admin Console. To restore your file or folder by using the Admin Console, follow the steps as:

This method can only work with the Google account that isn’t a personal account and is connected with a certain company, group. Then you can ask the administrator to restore the deleted files.

Step 1Sign into the Google Admin Console using the Administrator account > Go to Apps and select the G Suite > Then tap on the Drive and Docs option.

How to Fix Google Drive Deleted My Files via Restore from Admin Console

How to Fix Google Drive Deleted My Files via Restore from Admin Console

Step 2Click Manage Team Drives > Click on Filter to choose a Filter option.

Step 3On the right side, you will see the Restore option next to the Team Drive name.

Step 4Select the data range for the file restoration > Click on Restore Data.

Google Drive File Missing Solution 6 – Submit Request to Google Drive Support

If you are the owner of the file or folder missing from Google Drive, you can also seek help from Google Drive Support. Follow the below method to know how to achieve it:

Step 1Search and enter the “Google Drive Help” page.

Step 2Click Contact us on the top right corner > Click “Missing or deleted files” > Choose Email support.

Step 3Fill in the information about your missed file > Click “SUBMIT” to send your request to Google Drive Support.

How to Fix Google Drive Files Missing via Submit Request to Google Drive Support

How to Fix Google Drive Files Missing via Submit Request to Google Drive Support

Conclusion

In the article, we discussed the effective methods to resolve the Google drive folder is a missing problem. You can give a try to any of the above solutions. Hope these methods can help you to get your missing file back to the Drive. If you have other useful methods can solve this Google Drive file missing problem, we’d like to hear it in the comments below!

Alexis Hay

Member of iMobie team, a great lover of iDevices. Always enjoy helping to solve all kinds of iOS and Android problems.

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