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Reset Device
Whether you encounter the similar situations below?
“We seem to have many problems when employee leaves us and doesn't wipe the phone or leave us the unlock codes. These phones are all in an Apple Deployment tool but some phones we cannot find serial numbers so I would just like to wipe them and reset them. Can your tool help me?”
“Could not reset iPad. I forgot to screen shot the error but I was unable to reset.”
If you encounter the similar situations above, don’t worry. “Reset Device” mode can help you reset your iOS device. Please refer to the detailed instructions to reset iOS device easily.
Compatibility of Computer System
| Windows OS | Windows 11, 10, 8, 7, both 32bit and 64bit |
| macOS | macOS 10.13 (High Sierra) and above |
Supported Device System
| iOS | iOS 12.3 and above |
| iPadOS | iPadOS 12.3 and above |
Differences between Trial Version & Activated Version
| Benefits | Trial Version | Activated Version |
| Hard Reset Device |  |
 |
| 1-Click Reset Device | |
|
Part 1. Hard Reset Based on You Forgot the Screen Lock.
Step 1. Download & Install AnyFix on Your Computer.
Before you start resetting your iOS device, get the tool downloaded onto your computer. Please make sure the network is stable while downloading and installing AnyFix on your computer.
Step 2. Choose the “Reset Device” Option.
When the downloading was completed, please launch AnyFix and select the “Reset Device ” option.
Choose Reset Device Option
Step 3. Choose the “Hard Reset” Mode.
Then, you will see the interface as below, and please choose Hard Reset mode.
Choose Hard Reset Mode
If you don’t connect your device to computer or the device isn’t recognized by our software, you will see interface as below. And please follow the instructions to put your device into recovery mode.
Put Your Device into Recovery Mode
1. After reset, all data and settings on your device will be erased. Please back up your device data in advance.
2. Your device will be updated to the latest version it supports after Hard Reset.
3. If Find my iPhone is enabled, it requires a verification by logging into your Apple ID after reset.
Once your device is recognized by AnyFix, your will see interface as below. And please click the Reset Now button.
Click the Reset Now Button
Step 4. Download or Add Firmware.
After you click Reset Now button, the following interface will be shown. Please click the Download button or add a firmware for your device. It will take some time to download it. Please keep patient.
Download Firmware
Once the firmware is downloaded successfully, you will see below interface.
Firmware Is Downloaded Successfully
Step 5. Click Reset Now Button to Reset the Device.
After the firmware is downloaded successfully, please click Reset Now button to start the process.
Click Reset Now Button
Then , the reset process will begin. It will take some time to reset your device. Please keep patient.
The Reset Process Will Begin
When the process is completed, you will see the interface as below. Please follow the instructions on the software page to set up your device to complete the resetting process.
Set Up Your Device to Complete
Step 6. Succeed in Resetting iOS Device.
Then, your device will be reset successfully, AnyFix will show you that “Reset Completed” interface. You can click OK button or Go Back to return the homepage.
Succeed in Resetting iOS Device
Part 2. 1-Click Reset Based on You Remember the Screen Lock.
Step 1. Download & Install AnyFix on Your Computer.
Before you start resetting your iOS device, get the tool downloaded onto your computer. Please make sure the network is stable while downloading and installing AnyFix on your computer.
Step 2. Choose Reset Device and 1-Click Reset Mode.
When the downloading was completed, please launch AnyFix and select the “Reset Device ” mode.
Choose Reset Device Option
Then, you will see the interface as below, and please choose 1-Click Reset mode.
Choose 1-Click Reset Mode
If you don’t connect your device to computer or the device isn’t recognized by AnyFix, you will see interface as below.
Device Is Not Recognized
1. After reset, all data and settings on your device will be erased. Please back up your device data in advance.
2. If Find my iPhone is enabled, it requires a verification by logging into your Apple ID after reset.
Step 3. Click Reset Now Button to Start Reset Process.
Once your device is recognized by AnyFix, your will see interface as below. And please click the Reset Now button.
Click the Reset Now Button
If AnyFix was unable to recognize your iOS device/Apple TV, you may try these troubleshooting steps to check more solutions. Or you can contact our Support Team to get further help. We are here to help you!
After clicking Reset Now button, the reset process will begin automatically. It will take some time to reset your device. Please keep patient.
Reset Process Will Begin
When the process is completed, you will see the interface as below. Please follow the instructions on the software page to set up your device to complete the reset process.
Set Up Your Device to Complete
Step 4. Succeed in Resetting iOS Device.
Then, your device will be reset successfully, AnyFix will show you that “Reset Completed” interface. You can click OK button or Go Back to return the homepage.
Succeed in Resetting iOS Device
1. If you still have questions after reading this guide, please refer to FAQs page to check more solutions. Or you can contact our Support Team to get further help. We are here to help you!
2. If you want to back up your iOS device(iPhone/iPad/iPod touch) data, you can try our iOS Device Data Manager software named AnyTrans. Free Download Now!
3. If you want to unlock screen passcode, you can try our iOS Device Password Unlocker software named AnyUnlock. Free Download Now!
FAQs about Resetting Device
1. What is the difference between Hard Reset and 1-Click Reset in AnyFix?
AnyFix offers two reset modes for iOS devices. Hard Reset is designed for situations where you have forgotten your screen passcode, while 1-Click Reset is intended for users who can still access their device and remember the screen lock. Choose the mode that matches your situation and follow the on-screen instructions.
2. Will resetting my iPhone or iPad with AnyFix erase all data?
Yes. Both Hard Reset and 1-Click Reset erase all data and settings on your device. We strongly recommend backing up your important data before starting the reset process, as erased data may not be recoverable.
3. Do I need to know my screen passcode to reset my device with AnyFix?
It depends on the reset mode. Hard Reset is designed for users who have forgotten their screen passcode, while 1-Click Reset is intended for users who remember their screen lock. Follow the instructions displayed in AnyFix for your selected mode.
4. Will I need my Apple ID after resetting my iPhone or iPad?
If Find My iPhone is enabled, you may need to sign in with the Apple ID previously associated with your device after the reset. Resetting the device does not remove Activation Lock, so make sure you have access to the required Apple ID credentials before proceeding.
5. What should I do if AnyFix cannot recognize my iPhone or iPad?
Check that your device is connected securely using a working USB cable. Try another USB port, unlock your device if possible, and tap Trust if prompted. If AnyFix still cannot detect your device, follow the on-screen instructions to enter Recovery Mode or consult the official troubleshooting guide.
6. Why does AnyFix need to download firmware before performing a Hard Reset?
Hard Reset requires the appropriate firmware package to reinstall the device system during the resetting process. Once your device is recognized, click Reset Now, then click Download or add a compatible firmware package. Wait for the download to finish before starting the resetting.
7. What should I do if the firmware download fails?
Check your internet connection and make sure your computer has sufficient free storage space. Restart AnyFix and try downloading the firmware package again. If the issue persists, check whether the selected firmware is compatible with your device and contact the Support Team if necessary.
8. Can I use AnyFix to reset my device if I have forgotten the screen passcode?
Yes. Open AnyFix and select Reset Device> Hard Reset. Connect your device to the computer and follow the on-screen instructions to complete the process. Please note that this operation erases all data and settings, so back up any important data beforehand if possible. If Find My iPhoneis enabled, you may need the previously linked Apple ID and password to reactivate your device after the reset.
9. What should I do if the reset process gets stuck or fails?
Keep your device connected to the computer while the reset is running. If AnyFix displays an error or the process fails to complete, record the error message and check your USB connection and firmware download status. If the problem persists, contact the Support Team and provide your device model, system version, a screenshot of the error, and relevant log files.
10. Which devices and computer operating systems does AnyFix Reset Device support?
AnyFix supports iOS 12.3 and later and iPadOS 12.3 and later. It runs on Windows 7, 8, 10, and 11 (32-bit and 64-bit), as well as macOS 10.13 and later. Please check the latest compatibility information for your specific device and software version before resetting.
Try It Out & Share Your Feedback!
We'd love to hear how AnyFix is working for you.
Give it a try and share your thoughts—your feedback helps us keep improving.
If you're enjoying AnyFix, we'd be so grateful if you could leave us a review on Trustpilot. Your support helps others discover AnyFix and motivates our team!
Thank you for being part of the iMobie community — we couldn’t do it without you!
Try It Out & Share Your Feedback!
We'd love to hear how AnyFix is working for you.
Give it a try and share your thoughts—your feedback helps us keep improving.
If you're enjoying AnyFix, we'd be so grateful if you could leave us a review on Trustpilot. Your support helps others discover AnyFix and motivates our team!
Thank you for being part of the iMobie community — we couldn’t do it without you!