Is your Apple Watch locked to a previous owner? Learn what Activation Lock means, how the previous owner can remove the Watch remotely, how to unpair it correctly, and what to do if you have proof of purchase but no account password.
If your Apple Watch says Locked to Owner during setup, the watch is still protected by Activation Lock and linked to the Apple Account previously used with it. Erasing or factory resetting the Apple Watch does not remove this lock.
Quick answer: To remove Apple Watch Activation Lock, the Apple Account linked to the watch normally needs to remove it through the paired iPhone or Find My. If it is your account but you forgot the password, recover the account first. If you bought the watch second-hand, ask the previous owner to remove it from their account. If you have valid proof of purchase and cannot regain access, you can also check whether Apple can help through an Activation Lock support request.
This guide explains what “Apple Watch Locked to Owner” means, what you can do with or without the previous owner nearby, and which options are actually available when you no longer have the original account credentials.
You may also like: Unlock Apple Watch without Passcode >
Activation Lock is part of Find My and helps prevent an Apple Watch from being used by someone else if it is lost or stolen. When Find My is enabled for the paired iPhone, Activation Lock is automatically enabled for the Apple Watch.
If you see Locked to Owner while setting up an Apple Watch, the device is still associated with another Apple Account. The linked account may be required before the watch can be paired with a new iPhone.
Activation Lock can require the linked Apple Account when you:
Important: A factory reset erases the content on the Apple Watch, but it does not by itself remove Activation Lock.

The Activation Lock on An Apple Watch
Note: Activation Lock is normally enabled automatically when Find My is set up on the iPhone paired with your Apple Watch. If you are troubleshooting a watch that is already showing “Locked to Owner,” you do not need to turn Activation Lock on again.
It depends on whose Apple Account is linked to the watch. If the watch is linked to your own account and you simply forgot the password, recover your Apple Account first. If the watch is linked to a previous owner, that person can remove the watch remotely from Find My even if they no longer have the watch with them.
If you cannot contact the previous owner and do not have access to the linked Apple Account, a factory reset will not remove Activation Lock. If you have valid proof of purchase, you can check whether you are eligible to submit an Activation Lock support request to Apple.
| Situation | What to Do |
|---|---|
| You know the linked Apple Account | Sign in and remove Activation Lock normally. |
| You forgot your own password | Reset or recover your Apple Account password first. |
| You bought the Apple Watch from someone else | Ask the previous owner to remove the watch from Find My. |
| The previous owner is not nearby | They can remove the Apple Watch remotely through Find My or iCloud.com. |
| You cannot contact the previous owner | If you have proof of purchase, check Apple’s Activation Lock support request option. |
| You have no account access and no ownership documentation | There is no reliable official method to remove the Activation Lock. |
There are 2 ways you can try to turn off Apple Watch Activation Lock if you know the Apple ID and password. One option is to turn off Activation Lock in the Apple Watch app, and the other is to turn off Activation Lock in the iCloud Find My app.
Step 1. Open Apple Watch app on your iPhone.
Step 2. Tap on My Watch, then tap All Watches at the top of the screen.
Step 3. Tap the info button next to your Apple Watch.
Step 4. Tap Unpair Apple Watch.
Step 5. Enter your Apple ID and password. Then your Apple Watch will be unpaired with your iPhone.
If you can’t access your iPhone or if your Apple Watch isn’t paired with your iPhone, you can turn off Apple Watch Activation Lock on iCloud.
Step 1. Sign in to iCloud Find My.
Step 2. Select All Devices, then click your Apple Watch.
Step 3. Click Erase Apple Watch.
Step 4. Click Remove from Account.
Step 5. Enter your Apple ID and password. Then your Apple Watch Activation Lock will be turned off on iCloud.
An Apple Watch may stay “Locked to Owner” when it’s still tied to a previous Apple ID. Even without that account’s password, there are 5 effective ways to bypass Apple Watch Activation Lock. Let’s move to the methods part.
If the Apple Watch is still paired with the previous owner’s iPhone, the cleanest solution is to unpair it normally. Keep the iPhone and Apple Watch close together during the process.
Step 1. Open the Watch app on the paired iPhone.
Step 2. Tap My Watch, then tap All Watches.
Step 3. Tap the info button next to the Apple Watch.
Step 4. Tap Unpair Apple Watch and follow the onscreen instructions.
Step 5. Enter the linked Apple Account password when requested. After Activation Lock is removed, the Apple Watch can be set up again with another account.
The previous owner does not need to meet you in person if they no longer have the paired iPhone. They can remove the Apple Watch from their account remotely through Find My.
Step 1. The previous owner signs in to Find My using the Apple Account linked to the watch.
Step 2. Select the Apple Watch from the device list.
Step 3. If necessary, erase the Apple Watch and wait for the erase process to complete.
Step 4. Choose the option to remove the device from the account.
Once the Apple Watch is no longer associated with the previous owner’s account, you can restart the setup process and pair it with your own Apple Account.
You may find websites claiming that they can remove Apple Watch Activation Lock using only a serial number or IMEI. These services are not the official Apple Activation Lock removal process, and their success, privacy practices, refund policies, and legitimacy can vary.
If the watch is legitimately yours, use the linked Apple Account, ask the previous owner to remove it from Find My, recover your account, or check Apple’s support options before providing device or payment information to an unverified third party.
If the Apple Watch is linked to your own Apple Account but you cannot remember the password, do not treat it as a previous-owner problem. Recover or reset your Apple Account password first, then return to the Activation Lock screen and sign in again.
If your Apple Account is locked, disabled, or unavailable, follow Apple’s account recovery options. After you regain access to the account, you can remove the Apple Watch normally.
If you cannot regain access but you have valid proof of purchase for the device, Apple also provides an Activation Lock support request option in eligible cases.
If you need help removing Activation Lock and have valid proof of purchase documentation, Apple provides an Activation Lock support request process.
Eligibility depends on the device and the documentation you can provide, so submitting a request does not guarantee that Activation Lock will be removed. Follow Apple’s current instructions and provide the requested ownership information.
If the Apple Watch belongs to a business or educational institution, contact the organization’s IT administrator instead.
If the Apple Watch is linked to another person’s Apple Account, the usual solution is for that person to remove it from Find My. If you cannot contact them, a factory reset alone will not remove Activation Lock. If you have valid proof of purchase, check whether you can submit an Activation Lock support request to Apple.
No. Erasing the Apple Watch removes its content and settings, but Activation Lock can remain associated with the Apple Account previously used with the device.
Yes. The previous owner can sign in to Find My, select the Apple Watch, erase it if required, and remove it from their account. They do not necessarily need to have the watch physically with them.
If the linked Apple Account is yours, reset or recover the password first. After regaining access to the account, use it to complete the Activation Lock removal process.
Apple provides an Activation Lock support request process for users who have proof of purchase documentation. Approval is not guaranteed and depends on Apple’s verification process.
Activation Lock is designed to remain linked to the associated Apple Account even after the device is erased. The watch must be removed from the linked account before another owner can activate it normally.
If an Apple Watch shows “Locked to Owner,” resetting the device is not enough to remove Activation Lock. The best next step depends on who owns the Apple Account linked to the watch: recover your own account, ask the previous owner to remove the watch through Find My, or check Apple’s Activation Lock support options if you have valid proof of purchase.
For a second-hand Apple Watch, make sure the previous owner has removed the device from their account before completing the purchase or attempting to set it up.
Product-related questions? Contact Our Support Team to Get Quick Solution >
