This Device Is Locked Because of An Abnormal Factory Reset [6 Fixes]

Have you ever reset your phone and encountered the message “This device is locked because of an abnormal factory reset”? Imagine this happening right after a botched update. Or when you’re trying to set up a second-hand phone that wasn’t wiped correctly. Or you’re dealing with this after your device mysteriously resets itself.

This security message from Samsung is designed to contain unauthorized access to your personal information and device. If you’re the legitimate owner caught in this bind, take a deep breath and relax! Our guide is here to help you with multiple methods to get past this obstacle. So you can regain control of your Samsung device with minimal fuss. Now let’s see how to fix “Samsung account locked due to abnormal factory reset”.

What Is “This Device Is Locked Because of An Abnormal Factory Reset”

The message “this device is locked because of an abnormal factory reset” appears on your device after it has been reset in a way that’s not standard. It is a common issue in Samsung phone models like S5, S6, and Note 3. This is a security feature. It’s designed to protect your device and personal information.

If the reset happens without the proper login credentials, the device locks itself. To unlock it, you usually need to enter the Google account or Samsung account information that was originally used on the device. This stops strangers from accessing your device if it’s lost or stolen.

How to Fix “Samsung Account Locked Due to Abnormal Factory Reset”

Samsung account locked due to abnormal factory reset can be a frustrating experience. It can leave you helpless, especially when you don’t know what to do next. But worry not! We are here with 6 fixes to help you get out of this situation. Let’s discuss these solutions one by one in detail.

Fix 1. Bypass Samsung Abnormal Factory Reset with Simple Clicks

The most effective and convenient method to fix the issue “This device is locked because of an abnormal factory reset” is using DroidKit – Android Phone Toolkit. The tool will help you bypass the FRP lock and access the data of your phone with simple clicks. It doesn’t require your Google account or password, so even if you forget these information, you can still unlock your device. You can learn more about this tool below.

• Bypass FRP lock quickly – Unlock FRP in just 3 minutes, allowing you to instantly regain full access to your device.
• Customized FRP bypass solution – Provide different solutions according to device model and system version to ensure a high success rate.
• Support multiple devices – Support Samsung, Xiaomi, Redmi, OPPO, and POCO phones and tablets running Android 6 and above.
• More than FRP bypass – You can also use it to unlock screen lock, recover lost data, repair Android system, manage and transfer various data, and more.

Now free download DroidKit on your computer and here are the steps for using this amazing tool for bypassing Samsung abnormal factory reset.

Step 1. Launch DroidKit on your computer and select FRP Bypass mode.

Step 2. Connect your device to the computer with the USB cable. Click the Start button as you see the below interface.

Step 3. Select your device accordingly. Next, it will start preparing the configuration file for your device.

Step 4. Next, choose the operation system for your device.

Step 5. Follow the instructions on the screen to complete the corresponding settings.

Step 6. The tool will take some time to bypass the FRP lock. When it is completed, you will see the screen below.

That’s all about this method. Now, let’s move to the next solution.

Fix 2. Bypass Lock Screen without Password or Account in Simple Clicks

Want to unlock the screen lock of your Android device? But you’ve forgotten the password or account details. Don’t Fret. DroidKit is here to help you in this difficult situation, too. It’s designed to be user-friendly, allowing you to bypass the lock screen with just a few clicks. No skills or root are required. All screen locks can be unlocked by this tool, like numeric passcode, Face ID, fingerprint, PIN, pattern, etc. And it supports 20,000+ Android devices, including Samsung.

The below steps will assist you in bypassing the lock screen without a password or account.

Step 1. Free download and install DroidKit on your PC/Mac.  Then, launch it and select Screen Unlocker Mode.

Step 2. Connect your Android device and click the Start button as you see the interface below.

Step 3. Here, it will start preparing the configuration file for your Android device. When the process completes, click Remove Now.

Step 4. Now, follow the instructions on the DroidKIt interface to put your device in recovery mode.

Step 5. It will start removing the screen lock. You can access your device as the screen lock removal process completes.

Transitioning to a different approach, if you have a Samsung device, another direct method is at your fingertips:

Fix 3. Enter Samsung ID or Password to Unlock the Screen

If you see “This device is locked because of an abnormal factory reset,” you need to verify who you are by typing in your account details. Can’t remember your details? No problem. Just hit the “Forgot your ID or password?” link.

You’ll be sent to a page to find your ID or reset your password using your email or phone number. After you recover your information, go back and enter it to unlock your device. Simple!

If recovering your account details doesn’t work or isn’t an option, don’t worry—there’s another solution to explore.

Fix 4. Bypass Samsung Account via Find My Mobile

Samsung offers a “Find My Mobile service” for its users that helps them locate a device and protect their data. But you can also use the Find My Mobile feature to unlock your device when Samsung account locked due to abnormal factory reset. However, to use this service effectively, your device must have a signed-in Samsung account.

The following steps will help you bypass your Samsung account via the Find My Mobile service.

Step 1. Go to Find My Mobile on a web browser and log in with your credentials.

Step 2. Choose your device from the left window and click on Unlock from the right pop-up.

Step 3. Confirm the action by clicking on Unlock. Unlocking your device will delete all your screen lock information, including pattern, biometrics, password, and pin.

Step 4. As your device is unlocked, you will be asked to enter your password. Complete the Captcha. Then, your device screen will be locked.

Now that we’ve seen how to use Find My Mobile. Let’s check out another way to unlock your Samsung device.

Fix 5. Bypass Samsung Abnormal Factory Reset via Emergency Call

Are you still facing the issue “this device is locked because of an abnormal factory reset?” Worry not. Here is another solution. You can use the emergency call feature to fix this issue. Undoubtedly, it’s a tricky method. But it works every single time.

Here is a concise guide to bypassing Samsung abnormal factory reset using an Emergency Call.

Step 1. On the screen, tap the Emergency Call option.

Step 2. On the locked screen, start by tapping “Emergency Call.”

Step 3. Enter an emergency number like 911 and press the Call button. But immediately end the call to avoid an actual emergency call.

Step 4. Now, look for and tap the three dots in the top right corner of the screen to access Contacts.

Step 5. Touch the top of the screen where the emergency call appears and hang up.

Step 6. Next, swipe up the home button and press OK.

Step 7. Go to the keypad, press the Microphone icon, and select Google Apps. Finally, follow the prompts, then hit OK.

Step 8. Activate Wi-Fi by typing “Settings” in the Google search bar that appears, which will open the Settings menu.

Step 9. Finally, choose “Backup and reset,” followed by “Factory data reset.”

If the above steps don’t resolve the issue, there’s another method you may consider.

Fix 6. Contact Samsung Support

If none of the methods work, the next step is to reach out to Samsung Support. Take your locked phone to a local Samsung store and tell the staff what happened. They’ll figure out the problem and help stop the lock from happening again.

If you can’t get to a store, use Samsung’s online support instead. Go to their website, pick the service you need, and send them your details through email. They’re there to help you out.

The Bottom Line

Is your Samsung account locked due to abnormal factory reset? It can seem like a big hurdle. However, keep calm and follow these methods above, and you’ll regain control of your Samsung device successfully. And if you want the easiest method, we highly recommend you try DroidKit for free first, because it can bypass FRP and unlock screen locks in simple clicks and minutes. Just try this tool to regain access to your device now.