Why Is My Health App Not Working on iPhone [Full Guide]

The Health app on your iPhone allows you to keep track of your physical activities so you can find out where you are in terms of your health. It shows how many steps you have walked, how many kilometers you have walked, along with a lot of other data related to your health. However, some iPhone users complain that the Apple Health app is not working as it should on their devices. Their physical activities weren’t measured. Don’t worry, this guide explains why is my Health app not working and provides 8 easy methods to get it running normally again, helping you track your fitness and health goals without interruption.

Also Read: How to Fix “Find My Friends Location Not Available” on iPhone >

Why Is My Health App Not Working on iPhone?

If your Health app stops tracking steps or syncing data, it’s usually due to common system or setting issues. Here are the main reasons:

• Unstable network connection causing iCloud or device syncing errors.
• Outdated iOS version leading to compatibility problems.
• Software glitches or temporary bugs in the Health or system process.
• Incorrect permissions for Motion & Fitness or Privacy settings.
• Disabled background app refresh or iCloud sync blocking data updates.

Next, let’s explore how to fix these issues and get your Health app working normally again.

How to Fix iPhone Health App Not Working?

If you’re wondering why is my Health app not working on iPhone, don’t worry, a few quick settings adjustments can usually solve iPhone Health app not working problem. Here are 8 proven fixes you can try to restore normal performance.

Fix 1. Reboot Your iPhone

A simple reboot can often fix the Health app not working issue by clearing temporary glitches and refreshing system processes that affect app performance. Restarting helps your iPhone reload background services and restore normal functionality. Easily press and hold the Power button, drag the slider to turn off your iPhone, then press and hold the Power button again to turn it back on. After rebooting, open the Health app to check if it’s working properly.

Fix 2. Disable Low Power Mode

Low Power Mode can limit background activity, preventing the Health app from tracking steps or syncing data in real time. Disabling it helps the app run normally and record your movements accurately.
Go to Settings → Battery, then turn off Low Power Mode to restore full Health app functionality.

Fix 3. Enable Health App in Privacy Settings of iPhone

Privacy settings control what app has access to what data on your iPhone. If you have set these options to be too restrictive, the Health app may be restricted from getting data of your activities and so it does not work on your device. One of the ways to overcome the issue is to let the Health app collect all of your fitness data. There is an option in the Settings app on your iPhone that lets you do it and the following shows how.

Step 1. Launch the Settings app from the springboard of your iPhone.

Step 2. When the Settings app launches, scroll down and tap on the option that says Privacy. It will open the privacy settings panel for your iPhone.

Step 3. On the screen that follows, you will see a number of options you can choose. Tap on Motion & Fitness as that is where the option you are looking for is located.

Step 4. On the following screen, you will see a toggle next to the Health option. Turn the toggle to the ON position to enable the feature.

You have successfully allowed the Health app to track your motion and fitness data. Now launch the app on your iPhone, walk a few steps, and see if it records them.

Fix 4. Show Steps on the Dashboard of the Health App

If you are facing an issue where the iPhone Health app shows no data, it could be that the data has been kept hidden from the main dashboard. It is easy to bring your data to the dashboard so you can view it and the following shows how to do it.

Step 1. Launch the Health app from the springboard of your iPhone.

Step 2. When the Health app launches, you will find a few options at the bottom. Find and tap on the option that says Health Data. That is where the option you want is located.

Step 3. On the following screen, you will see various kinds of data that the app has collected for you. Tap on any of them and enable the Show on Dashboard option. And then you will find the missing data is now available on the dashboard of the Health app for the iPhone.

Fix 5. Check for Software Updates

An outdated iOS version can cause the Health app not working issue due to system bugs or compatibility problems. Updating your iPhone ensures that all built-in apps, including Health, run smoothly with the latest improvements and bug fixes. Here are the steps:

Step 1. Connect to Wi-Fi and plug your iPhone in. Open Settings > General > Software Update.

Step 2. Wait for the check to finish, then tap Download and Install.

Step 3. Enter your passcode, Agree to terms, and choose Install Now.

Step 4. Your iPhone will restart and complete the update; open Health to test.

Fix 6. Force Reboot Your iPhone

If your iPhone freezes or the Health app stops responding, a force reboot can help resolve deeper system glitches that a normal restart can’t fix. It forces your device to reload the entire system and may restore the app’s normal performance. Follow the steps below:

Step 1. Quickly press and release the Volume Up button.

Step 2. Quickly press and release the Volume Down button.

Step 3. Then press and hold the Side (Power) button until the Apple logo appears.

Step 4. Release the button and wait for the iPhone to reboot. After restarting, open the Health app to check if it’s working properly.

Fix 7. Reset Health App on iPhone

If the Health app still isn’t working properly or shows missing or inaccurate data after trying other fixes, resetting it can help clear corrupted settings or sync issues. This restores the app to its default state and often fixes persistent errors. Here are the steps to reset the Health App on iPhone:

Step 1. Open Settings → General → iPhone Storage.

Step 2. Scroll down and select Health.

Step 3. Tap Delete App to remove it from your device.

Step 4. Go to the App Store, search for Health, and reinstall it.

Step 5. Launch the app and set it up again to start recording new health data.

Fix 8. Fix iPhone Health App Not Working via AnyFix [Easy & Secure]

When the Health app not working issue is caused by deeper iOS system bugs, AnyFix provides a professional yet simple solution. It can repair system errors that interrupt Health data syncing or cause the app to crash — all within a few clicks. No technical skills are needed, and the process takes just minutes. This professional iOS system repair tool can also fix devices stuck on the Apple logo, iPhones not turning on, update or restore failures, and iTunes connection or sync errors, to keep your device running smoothly.

Main Features of AnyFix:

• Fixes 130+ iOS/iPadOS issues, including app crashes, iPhone screen freezes, and update failures.
• Offers Standard, Advanced, and Ultimate Repair options to handle both mild and severe system issues.
• Uses official repair logic to keep your data secure during the recovery process.
• Fully compatible with both Windows and macOS for flexible use.

Here are the steps to fix Apple Health app not working via AnyFix:

Step 1. Download AnyFix and run it on your computer > connect your iPhone to the computer > choose System Repair.

Step 2.  Follow the guide on the screen to select the corresponding question. Then click on Start Now button.

Step 3. Select a mode to repair your device. Standard Repair supports the most common system issues.

Step 4. After clicking the standard repair button, you will see the interface below. Click on the Download button.

Step 5. After the firmware download completes, click the Start Standard Repair button. Then AnyFix will start to repair automatically. Wait a minute, and it will show you the Repair Completed page as below.

Bonus Tip: How to Restore Health Data on iPhone?

If you are still struggling to get the Health app to show your data, it could be a serious case, and you may want to try restoring your iPhone with an iPhone backup. If you have taken a backup of your iPhone recently, it will likely have your health data in it. All you need to do is restore that backup on your iPhone, and you will be good to go. Here is how you restore health data on an iPhone using the iTunes app.

Step 1. Connect your iPhone to your computer using a suitable cable. Launch the iTunes app on your computer, as that is what you will use to restore your device.

Step 2. When the iTunes app launches, select your iPhone in the app. Then, click on the option that says Summary. Click on Restore Backup to restore one of your iTunes backups on your iPhone.

Step 3. You will be prompted to choose a backup to be restored on your iPhone. Select one of your backups from the dropdown menu and click on Restore.

Step 4. A prompt will appear asking if you would really like to restore the selected backup on your iPhone. Click on the button that says Restore to confirm your action and to restore the backup.

You are all set. The backup containing your health data will be restored on your iPhone. When it’s done, launch the Health app, and you will see all of your health data in there.

FAQs about Why Is My Health App Not Working

Q1. Why is the Health app not tracking my steps?

The Health app may stop tracking steps if Motion & Fitness Tracking or related permissions are disabled. Go to Settings > Privacy > Motion & Fitness and turn on both Fitness Tracking and Health.

Q2. Why is my Health app not showing data?

To fix the Health app not showing data, it’s often because data sources or categories are turned off in the app. Open the Health app > Summary > Edit, and enable the metrics (like Steps or Distance) you want displayed.

Q3. How to sync Health app steps with Apple Watch?

Make sure your Apple Watch and iPhone are paired and connected via Bluetooth. The watch automatically syncs step and activity data to the Health app when connected and within range.

The Bottom Line

To sum up, this guide has explained why is my Health app not working on iPhone and provided 8 effective ways to fix the iPhone Health app not working. While the manual methods above can work, they may take time or fail if the issue lies deeper in the iOS system. For a faster and more reliable solution, try AnyFix. This professional iOS system repair tool can solve system errors with no technical skills, and get your Health app running smoothly again in minutes. Download AnyFix now to fix the problem effortlessly and keep your iPhone in top condition.