How to Fix iPhone Health App Not Working Problem

If the Health app is not working on your iPhone, the following guide will give you tips on how you can go about fixing the issue on your device. It shows multiple methods to fix the iPhone health app not working issue. Read on to find out how.

By iMobie | Posted on: Jan. 24, 2019, Last Updated: Jan. 24, 2019

The Health app on your iPhone allows you to keep track of your physical activities so you can find out where you are in terms of your health. It shows how many steps you have walked, how many kilometers you have walked, along with a lot of other data related to your health. While the app works fine for most users, there are some users who have trouble using the app.

Some of the iPhone users complain the Apple Health app is not working as it should on their devices. If you are one of those users, you are probably looking for a quick and easy way to get around the issue. Your physical activities will not be measured until you fix the app and get it working again.

The following guide shows some of the methods to fix the issue and to get the app to work and record your data. Let’s check it out.

Part 1. How to Fix iPhone Health App Not Working

Everything that you need to fix the app is already there on your iPhone. All you need to do is change a few options here and there and the app will start working and ready to record your physical activity data. Let’s check out each method one by one:

Tip 1. Reboot Your iPhone

When the app stops working, the first thing you will want to do is reboot your iPhone. Rebooting has many effects on the overall functionality of the device and doing so will likely fix the Health app issue on your phone.

To reboot your iPhone, simply press and hold down the Power button on your device for a few seconds. Drag the slider and your phone will shut down. Then, press and hold down the Power button once again and your iPhone will boot-up. You may then launch the Health app to see if it has started working.

Tip 2. Force Reboot Your iPhone

If the normal reboot method did not work for you, you may want to try force rebooting your device. You are suggested to use this method if the app crashes or it lags and you are unable to reboot your device normally.

To force reboot your iPhone, all you need to do is press and hold down the Home and Power buttons together for about ten seconds. When ten seconds have passed, you will see the Apple logo appearing on your screen. Let go of the buttons you have been holding down and your iPhone will force reboot. Then Launch the Health app to check if it works.

Tip 3. Enable the Health App in Privacy Settings of iPhone

Privacy settings control what app has access to what data on your iPhone. If you have set these options to be too restrictive, the Health app may be restricted from getting data of your activities and so it does not work on your device.

One of the ways to overcome the issue is to let the Health app collect all of your fitness data. There is an option in the Settings app on your iPhone that lets you do it and the following shows how.

Step 1. Launch the Settings app from the springboard of your iPhone.

Step 2. When the Settings app launches, scroll down and tap on the option that says Privacy. It will open the privacy settings panel for your iPhone.

Step 3. On the screen that follows, you will see a number of options you can choose. Tap on Motion & Fitness as that is where the option you are looking for is located.

Step 4. On the following screen, you will see a toggle next to the Health option. Turn the toggle to the ON position to enable the feature.

How to Fix iPhone Health App Not Working

How to Fix iPhone Health App Not Working

You have successfully allowed the Health app to track your motion and fitness data. Now launch the app on your iPhone, walk a few steps, and see if it records them.

Tip 4. Show Steps on the Dashboard of the Health App

If you are facing an issue where the iPhone Health app shows no data, it could be the data has been kept hidden from the main dashboard. It is easy to bring your data to the dashboard so you can view it and the following shows how to do it.

Step 1. Launch the Health app from the springboard of your iPhone.

Step 2. When the Health app launches, you will find a few options at the bottom. Find and tap on the option that says Health Data. That is where the option you want is located.

How to Fix iPhone Health App Not Working

How to Fix iPhone Health App Not Working

Step 3. On the following screen, you will see various kind of data that the app has collected for you. Tap on any of them and enable the Show on Dashboard option.

You will find the missing data is now available on the dashboard of the Health app for iPhone. That is how you get rid of the no data on dashboard issue in the app.

Part 2. How to Restore Health Data on iPhone

If you are still struggling to get the Health app to show your data, it could be a serious case and you may want to try restoring your iPhone with an iPhone backup. If you have taken a backup of your iPhone recently, it will likely have your health data in it.

All you need to do is restore that backup on your iPhone and you will be good to go. Here is how you restore health data on an iPhone using the iTunes app.

Step 1. Connect your iPhone to your computer using a suitable cable. Launch the iTunes app on your computer as that is what you will be using to restore your device.

Step 2. When the iTunes app launches, select your iPhone in the app. Then, click on the option that says Summary. Click on Restore Backup to restore one of your iTunes backups on your iPhone.

How to Fix iPhone Health App Not Working

How to Fix iPhone Health App Not Working

Step 3. You will be prompted to choose a backup to be restored on your iPhone. Select one of your backups from the dropdown menu and click on Restore.

Step 4. A prompt will appear asking if you would really like to restore the selected backup on your iPhone. Click on the button that says Restore to confirm your action and to restore the backup.

How to Fix iPhone Health App Not Working

How to Fix iPhone Health App Not Working

You are all set. The backup containing your health data will be restored on your iPhone. When it’s done, launch the Health app and you will see all of your health data in there.

The Bottom Line

If the Health app has suddenly stopped working on your iPhone, the above guide offers some of the ways to fix the issue and to get the app to work. We hope it fixes the app for you and enables you to record your health data on your device.

iMobie

Member of iMobie team, an Apple fan as well as an anime lover. Like to share solutions on iOS and Android related problems.