How to Fix #images Not Working on iPhone

Can’t find Apple’s #images in Messages app or #images/GIFs not loading results? Here, you will find the best possible solutions to fix #images not working on your iPhone.

Joy Taylor Last Updated: Nov. 23, 2020

Like many users, I had the same issue too right after I updated iOS 14. I’ve had to deal with this for nearly a month. I had HashtagImages enabled under Cellular Data (Didn’t work.) So frustrating!

#images is an app to find hundreds of trending GIFs to add to your messages. This allows the user to search and send GIFs/images to others. It is also possible to save any GIF that you received in a conversation. The #images GIFs will only be displayed in the Messages app and not anywhere else on your iPhone.

But many people have started reporting that their #images not working and their searches are either returning empty as the above user said, or they can’t find the #images altogether in store. More and more iPhone users reported this problem but it seems no definite cause behind this error. Here, we will introduce why this issue may happen and some useful tips to fix #images not loading.

#images Could Not Load Results

#images Could Not Load Results

Also Read: Fix iPhone Messages Keep Indexing and Attachments not Showing up >

Why is My #images Not Working on iPhone

Since this feature is only available in selected countries, you can’t access #images if you are living outside these territories. So the first reason for #images not working should be if the feature is supported in your country, you can check below:

  • The #images is available in the United States, United Kingdom, Canada, Australia, New Zealand, Ireland, France, Germany, Italy, India, Singapore, Philippines, and Japan.

But if your country supports #images and you still find that #images no results, GIFs not loading, or GIF keyboard not working, then you can try the following methods to fix this issue.

8 Ways to Fix #images Not working on iPhone

In this part, we will discuss the best fixes to solve #images not working error. Applied to all iPhone models, including the new iPhone.

1. Update to the Latest iOS

Make sure you have updated your device to the latest iOS by going to Settings > General > Software Update. iOS 14.2.1 is available for iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12, and iPhone 12 mini since Nov. 19. It fixed “some MMS messages may not be received” issue, etc.

2. Restart the Messages App

If your Messages/iMessage is not working, #images feature may be influenced. Try force quitting the Messages app and open it again to see if this solves the problem. For iPhone X or later, go to the Home screen and then swipe up from the bottom of your screen. For iPhone 8 or earlier, just double press the home button. Find the Messages app and swipe up to quit it.

3. Change the Region Settings

As we know that #images is the country-specific feature offered by Apple Inc. Maybe the region setting is not correct that leads to this problem. Change the region (for example, choose the US as a region) to make sure that your keyboard is set to a supported language and region.

Change the Region Settings

Change the Region Settings

4. Re-add the #images

You can get the missing #images back on your iPhone: Open a conversation > Tap the more … icon from the app drawer > Tap Edit > Remove the #images and re-add it.

Re-add #images

Re-add #images

5. Use GIPHY if GIFs not Working on iPhone #images

If error #images could not load results still persists then, follow this method. You can download the GIPHY app from Apple App Store and activate it in the manage section. This may fix the #images not working on iPhone problem. You can use GIPHY to search for exact content in the same format as #images.

Tips: How to Find, Share and Save GIFs with your Contacts via #images

  • Open Messages > Click Write button at the top-right corner > Enter a contact or click “+” button to search an existing contact.
  • Click #images from the bottom > Tap Find images and enter words on the keyboard to search GIF.
  • Tap the GIF you like to add it to your message conversation > Tap Send button.
  • Tap and hold the GIF > tap Save. If 3D Touch is available on your iPhone, press deeply on the GIF, swipe up and tap Save.

6. Try iOS System Repair Tool – AnyFix

If the above methods can’t get #images back to work, maybe you can try AnyFix – iOS system recovery. It is an iOS/iPadOS/tvOS system glitches repairing software. With AnyFix, you can fix 130+ system issues for your iOS devices, like iPhone stuck on searching, iPhone won’t charge, etc. And you can get the latest version of it and go to System Repair to fix your iPhone issue.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Choose System Repair in the Homepage

Choose System Repair on the Homepage

7. Reset All Settings

Go to Settings > General > Reset > Reset All Settings. After a few minutes, you can check if the #images works when reset and reboot process finish.

Further Reading: How to Fix iPhone Not Sending Pictures >

8. Factory Reset

This is the last method if all the above methods won’t work. You can factory reset your iPhone device to solve this problem. This will delete all data that is stored on your mobile including call logs, messages, apps, and much more. You’d better backup your iPhone in advance. To do factory reset, go to Settings > General > Reset > Erase All Content and Settings > Confirm on the pop-up window.

Fix #images Not Working iOS 11 via Factory Reset

Fix #images Not Working iOS 11 via Factory Reset

As we mentioned above, users are required to back up their iPhone before doing a factory reset. However, sometimes, they might forget to back up their iPhone, as a result, they will lose all important data like messages on the iPhone. If you are among these people, don’t worry, just get the deleted or lost messages back by using these methods.

Bonus Tip: How to Backup Your Messages

The messages record quite a few important conversations with your loved ones, so you may tend to backup the messages, then you can view them any time you want. If you prefer an easy and quick method to make it. Then one all-sided iPhone data management tool, AnyTrans is here to help.

  • It lets you back up all messages on iPhone to computer, or preview and choose the messages you want to backup.
  • It will help you backup text messages, iMessages as well as attachments like pictures.
  • It allows you to save messages in txt, HTML and pdf format.

How about give it a try? It supports all iPhone models. One green software without viruses and no data leakage. Download it now and check the steps below to transfer messages from iPhone to computer as a backup.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1: Launch AnyTrans > Plug in your iPhone > Choose “Device Manager” mode > Click on the “Messages” option.

Click on Device Manager and Choose Messages

Click on Device Manager and Choose Messages

Step 2: Select the messages you want to backup > Click Send to PC/Mac button to start backing up your iPhone messages > Set the text message output format (Here we take .html as an example).

Backup Message to Your Computer

Backup Message to Your Computer

The Bottom Line

That’s all about iMessage #images not working on your iOS device. Hope the 8 tips can help you fix #images could not load results, GIFs not working, #images missing, etc. If you like this guide, just share it to help more people, or leave your comments below.

AnyFix – iOS System Recovery Tool

AnyFix can solve 130+ iPhone/iPad/iPod Touch/Apple TV problems. When you get the issues like #images gif not loading, iPhone won’t restart, etc. Try AnyFix to fix device problems by simply clicking a button.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.