Can’t find Apple’s #images in Messages app or #images/GIFs not loading results? Here, you will find the best possible solutions to fix #images not working on your iPhone.
After updating to iOS 27, I can’t find #images in iMessage anymore. Sometimes the #images button is missing, and sometimes it says #images could not load results. GIFs are not showing in Messages, even though my network seems fine. How can I fix this?
If #images is not showing in iMessage, missing from the Messages app, or GIFs are not loading on your iPhone, you are not alone. Many users run into this issue after an iOS update, region change, Messages app glitch, or network problem.
#images is Apple’s built-in GIF search feature in the Messages app. It lets you find trending GIFs, add them to your iMessage conversations, and save GIFs you receive from others. However, #images only works in Messages and is not available in all countries or regions. That is why you may see problems like #images not working on iPhone, #images missing from iMessage, GIFs not showing in iMessage, or #images could not load results.
#images Could Not Load Results
Also Read: Fix iPhone Messages Keep Indexing and Attachments Not Showing up >
When #images is not showing in iMessage, the problem is usually related to one of these causes:
If your #images button is missing, GIFs are not showing in iMessage, or #images could not load results, try the fixes below one by one.
| Problem | Possible Cause | Best Fix |
|---|---|---|
| #images missing from iMessage | Region limitation or #images hidden from app drawer | Check region and re-add #images |
| #images could not load results | Network issue, Apple service issue, or Messages glitch | Check Wi-Fi/cellular data and restart Messages |
| GIFs not showing in iMessage | Outdated iOS, app glitch, or poor connection | Update iOS and check network |
| #images not working after iOS 27 update | Temporary iOS system bug | Restart, update iOS, or repair system issues |
| #images disappeared after changing country | Unsupported Language & Region setting | Change to a supported region |
The first thing to check is whether #images is supported in your country or region. According to Apple, #images is available in the United States, United Kingdom, Canada, Australia, New Zealand, Ireland, France, Germany, Italy, India, Singapore, Philippines, and Japan.
If you are outside these supported regions, #images may not appear in the Messages app. In that case, your iPhone may not be broken. The feature is simply unavailable in your current region.
If your region is supported but #images is still missing from iMessage, continue with the next fixes.
If #images is missing from iMessage, it may be hidden from the iMessage app drawer. You can check and re-add it manually.
Re-add #images to iMessage
After re-adding it, search for a GIF again to see whether #images can load results normally.
If your Messages or iMessage is not working properly, #images may also stop loading. Force quitting and reopening the Messages app can refresh the app and fix temporary glitches.
If #images still says “could not load results,” restart your iPhone as well and test again.
#images needs an internet connection to search and load GIFs. If the network is weak or restricted, you may see #images no results, GIFs not loading, or #images could not load results.
Try these checks:
After reconnecting to the internet, open Messages and search for a simple GIF keyword such as “happy” or “birthday.”
If #images is not showing in iMessage even though you are in a supported country, your iPhone Language & Region settings may be incorrect.
Go to Settings > General > Language & Region. Make sure your region is set to a country where #images is available. For example, if you are in the United States, set Region to United States.
Change the Region Settings
After changing the region, restart Messages or restart your iPhone, then check whether #images appears again.
If #images stopped working after an iOS update, the issue may be caused by a temporary iOS bug. Apple often releases follow-up updates to fix bugs after a major iOS version.
Go to Settings > General > Software Update and install the latest available iOS 27 version. After updating, restart your iPhone and check whether #images GIFs can load in Messages.
This is especially useful when you have other Messages issues at the same time, such as iMessage not sending, attachments not showing, or Messages search not working.
If #images is still not loading results, you can use GIPHY as a temporary alternative. GIPHY allows you to search for GIFs and send them in Messages, which can help when Apple’s #images feature is unavailable or unstable.
You can download GIPHY from the App Store, add it to your iMessage app drawer, and use it to search for the same type of GIF content. This does not fix the Apple #images app itself, but it gives you a practical workaround when GIFs are not working in iMessage.
How to find and send GIFs with #images:
If #images is still not working on iPhone, you can try resetting all settings. This will not delete your photos, messages, apps, or personal files. However, it will reset system settings such as Wi-Fi, network, privacy, keyboard, and notification preferences.
Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. After the reset, reconnect to Wi-Fi, open Messages, and check whether #images can load results.
Further Reading: How to Fix iPhone Not Sending Pictures >
If #images is not showing in iMessage after updating to iOS 27, and your iPhone also has other problems such as Messages crashing, iPhone stuck on Apple logo, black screen, boot loop, update failure, or app freezing, the problem may be related to a deeper iOS system glitch.
In this case, you can try AnyFix – iOS System Recovery. It is designed to help fix 150+ iOS/iPadOS/tvOS system issues, including common iOS update problems, screen stuck issues, recovery mode problems, and other software errors.
You can get the latest version of AnyFix and use System Repair to fix possible iOS system issues.
Free Download * 100% Clean & Safe
Step 1: Launch AnyFix on your computer and connect your iPhone. Choose System Repair from the main interface.
Choose System Repair on the Homepage
Step 2: Select the related iPhone problem category and follow the on-screen instructions to repair your iOS system.
Choose iPhone Problems and Start Now
Note: If only #images is missing from iMessage, try the basic settings and region fixes first. AnyFix is more suitable when the issue appears after an iOS update and comes with other iOS system problems.
Factory reset should be your last option because it will erase all content and settings on your iPhone. If none of the above methods work and #images is still not working on iPhone, you can consider factory resetting the device after backing up important data.
Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings, then follow the on-screen instructions to erase your iPhone.
Erase All Content and Settings on iPhone
Before factory resetting your iPhone, make sure you have backed up important messages, photos, and attachments. This step is not recommended unless the #images issue is part of a larger iOS system problem.
#images may not show in iMessage if the feature is not available in your region, the #images app is hidden from the iMessage app drawer, your Language & Region settings are incorrect, or the Messages app has a temporary glitch.
If #images is missing from iMessage, open a conversation, tap the + button or app drawer icon, and check whether #images is available in the app list. If it is available, add it back to your iMessage apps.
#images could not load results usually means your network connection is unstable, the Messages app is stuck, VPN is interfering with the connection, or Apple’s #images service is temporarily unavailable.
GIFs may not work in iMessage because of poor Wi-Fi or cellular data, outdated iOS, incorrect region settings, Messages app bugs, or a temporary issue with #images.
No. #images is only available in selected countries and regions, including the United States, United Kingdom, Canada, Australia, New Zealand, Ireland, France, Germany, Italy, India, Singapore, Philippines, and Japan.
Yes. You can use GIPHY or another GIF app as an alternative when #images is missing, not loading, or not showing results in iMessage.
If #images is not showing in iMessage, start by checking whether #images is available in your region, then re-add #images to the iMessage app drawer, restart Messages, check your network, update iOS 27, and reset settings if needed. These methods can fix most problems, including #images missing from iMessage, GIFs not showing in iMessage, and #images could not load results.
If the issue started after an iOS update and your iPhone also has system problems like app crashing, boot loop, black screen, or update failure, you can try AnyFix – iOS System Recovery to repair possible iOS system glitches.
AnyFix can help repair 150+ iPhone/iPad/iPod touch/Apple TV system issues. If #images is not working after an iOS update and your iPhone also has system glitches like Messages crashing, iPhone stuck on Apple logo, or update failure, try AnyFix to get your device back to normal.
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