How to Fix #images Not Working on iPhone

Can’t find Apple’s #images in Messages app? Want to fix #images not working on iPhone problem? Here, you will find best possible solutions to fix it.

Joy Taylor Last Updated: Sep. 02, 2020

With the introduction of iOS 10, Apple has added a #images feature in the Messages app. This allows the user to send GIFs and images to others. You can search for hundreds of GIFs available using a specific keyword and add it to your messages. It is also possible to save any GIF that you received in a conversation. The #images GIFs will only be displayed in the Messages app and not anywhere else on your iPhone.

But many people have started reporting that their #images not working and their searches are either returning empty, or they can’t find the #images altogether in store. More and more iPhone users have been reporting about this problem and there doesn’t seem to be any definite cause behind this error.

Though before you start scratching your head for a possible solution, know that this feature is only available in selected countries. So, you can’t access #images if you are living outside these territories, which means you won’t be able to use #images. But if your country supports #images and you still can’t use it, then, in this article, we will tell you some useful tips to fix #images could not load results problem.

How to Fix #images Not working on iPhone

In this part, we will discuss the best fixes to solve #images not working error. Applied to all iPhone models, including the new iPhone.

Update to the latest iOS

Make sure you have updated your device to the latest iOS by going to Settings > General > Software Update.

Restart the Messages App

Try force quitting the Messages app and open it again to see if this solve the problem. For iPhone X or later, go to the Home screen and then swipe up from the bottom of your screen. For iPhone 8 or earlier, just double press the home button. Find the Messages app and swipe up to quit it.

Change the Region Settings

As we know that #images is the country-specific feature offered by Apple Inc. Maybe the region setting is not correct that leads to this problem. If you are in the supported country then, try to change the region to your country otherwise, choose the US as a region.

Fix #images Not Working via Change the Region Settings

Fix #images Not Working via Change the Region Settings

Re-add the #images

  • You have to open the Messages by tapping on its icon.
  • On Messages interface, open the app drawer and tap on “+” icon.
  • After that, choose Manage. Remove the #images and re-add it.
How to Fix #images Not Working iOS 11 via Re-add #images

How to Fix #images Not Working iOS 11 via Re-add #images


If error #images could not load results still persists then, follow this method. You can download the GIPHY app from Apple App Store and activate it in the manage section. This may fix the #images not working on iPhone problem. You can use GIPHY to search for exact content in the same format as #images.

Factory Reset

This is the last method if all the above methods won’t work. You can factory reset your iPhone device to solve this problem. This will delete all data that is stored on your mobile including call logs, messages, apps, and much more. You’d better backup your iPhone in advance. To do factory reset, go to Settings > General > Reset > Erase All Content and Settings > Confirm on the pop-up window.

Fix #images Not Working iOS 11 via Factory Reset

Fix #images Not Working iOS 11 via Factory Reset

As we mentioned above, users are required to back up their iPhone before doing a factory reset. However, sometimes, they might forget to back up their iPhone, as a result, they will lose all important data like messages on the iPhone. If you are among these people, don’t worry, just get the deleted or lost messages back by using these methods.

Bonus Tip: How to Backup Your Messages

The messages record quite a few important conversations with your loved ones, so you may tend to backup the messages, then you can view them any time you want. However, iTunes or iCloud just allows us to backup all iPhone data, not only the messages. What’s more, it will never let you check the backup files until the restore.

Then is there any other method that can help you backup iPhone messages? The answer is Yes, if you prefer an easy and quick method to make it. Then one all-sided iPhone data management tool, AnyTrans is here to help.

1. It lets you back up all messages on iPhone to computer, or preview and choose the messages you want to backup.

2. It will help you backup text messages, iMessages as well as attachments like pictures.

3. It allows you to save messages in txt, HTML and pdf format.

How about give it a try? It supports all iPhone models. One green software without viruses and no data leakage. Download it now and next, we will show you how to transfer messages from iPhone to computer as a backup.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Step 1: Launch AnyTrans > Plug in your iPhone > Choose “Device Manager” mode > Click on the “Messages” option.

Click on Device Manager and Choose Messages

Click on Device Manager and Choose Messages

Step 2: Select the messages you want to backup > Click Send to PC/Mac button to start backing up your iPhone messages > Set the text message output format (Here we take .html as an example).

Backup Message to Your Computer

Backup Message to Your Computer

Besides messages, AnyTrans also supports transferring contacts, photos, videos, music, etc. Just try it by yourself >

The Bottom Line

That’s all about #images not working on iOS 11 problem. I hope it can help you fix #images could not load results problem. If you like this guide, just share it to help more people.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.