10 Easy Fixes to Samsung Not Receiving Texts Issue

Samsung Not Receiving Texts Issue can be frustrating. We’ve collected 10 tips to fix this error. Before switching your phone try these fixes to solve this message issue.

Author Avatar Joy Taylor Last Updated: Dec. 29, 2022

Instant messaging apps have billions of users, but many people still rely on texts from banks and other services.The problem comes up when you suddenly stop getting texts. Although this is a pretty common problem, nothing to panic about.

This article will thoroughly explain how to fix Samsung not receiving text messages. Read this guide till the end if you’re having a similar problem on your Samsung phone. Let’s begin with the errors Samsung users are facing with text messages.

Bonus Tip: You can also read other Samsung-related tips below.

Common Issues of Samsung Not Receiving Text Messages

Prior to discussing how to fix Samsung not receiving messages, the most common Samsung texting issues must be addressed. Here’s the list of issues we’ve made after doing our research.

  • Text messages suddenly stopped arriving on your mobile device.
  • Not getting messages after switching to a new phone.
  • You can send text messages but only get SMS from a few contacts.
  • On a Samsung, particular text messages are not received.
  • Samsung is not receiving text messages sent from an iPhone.

These are the typical messaging troubles that the majority of Android users have experienced.

Before starting the fixes, you need to know the causes of why your Samsung phone is not receiving text messages.

Why Are Your Samsung Text Messages Delayed or Missing?

Devices, applications, and networks are the three parts that make up text messaging. There are many potential failure spots for these components. There could be a problem with the device, a problem with your network, a problem with the app, or any number of other issues.

In a few cases, these factors take time to identify. For instance, text messages may be sent in the order they are received if the cellular network is overloaded with traffic. As there are numerous potential failure spots, start with fixing the most common issue.

We’ve listed the ten best working fixes for you.

10 Tips to Fix Samsung Not Receiving Texts Issue

Here are the best-reviewed fixes for your Samsung phone not receiving texts.

1. Reboot Samsung Phone

Restarting your phone is a perfect place to start the troubleshooting procedure for Samsung S20 not receiving text messages. Rebooting the device typically resolves a variety of faults and problems without any hassle. Therefore, you can restart your Samsung smartphone as a first step to resolving the issue mentioned earlier.

Restart the Device

Restart the Device

2. Disable Airplane Mode

Check your device’s settings to see if it is currently operating in airplane mode; once you have done so, check your network connection. All forms of wireless connectivity are terminated when airplane mode is activated, including Wi-Fi.

3. Check for Blocked Contacts

You may have previously banned some numbers from ceasing receiving messages. It’s time to review and update the blocked numbers list.

Step 1. Launch the Messages app and select the three dots at the top of the screen.

Step 2. Choose Block spam and numbers.

Step 3. Select Block numbers from the menu. You will find a list of blocked contacts here. Tap the delete icon for the number you wish to unblock.

Select Block Numbers

Select Block Numbers

You can also use the Phone app to look at the list of blocked numbers. Tap the three-dot icon in the Phone app. Go to Block numbers under Settings.

4. Ensure a Stable Network

Make sure your phone has a functioning cellular network. Check to see if you can make and receive calls. Similarly, try sending a message from your phone. You should verify your cellular plan and network if you cannot call or send an SMS. We advise getting in touch with your service provider. Use other fixes if everything is in order.

Check if your cell phone number is connected with a data balance if you are still waiting to receive MMS.

5. Re-insert SIM Card

It is highly recommended that you try this time-tested fix. As an example, take the SIM card out of the slot. Clean it with an isopropyl alcohol solution and a microfiber cloth.

Then put it back in. Alternatively, if your Samsung phone has dual SIM slots, try your SIM in a different slot. This should eliminate any problems with the SIM slot.

You can also use a second Android phone with a separate SIM card to solve the problem. Wait until your cellular operator configures the SIM card. The SIM card should then be taken out and placed in the authentic phone.

Check and Insert SIM Card on Android Phone

Re-insert SIM Card on Android Phone

Further Reading: You can also recover Android data from SIM card with the guide Retrieve Data from SIM Card on Android >

6. Fix System Errors

Sometimes, system issues may also result in Samsung not receiving texts problem so you should repair these errors first. Some users don’t want to waste time with the preceding methods and want a quick fix. DroidKit – All-in-one Android Phone Toolkit is a top-rated fix for Android problems. This easy-to-use tool fixes all Android issues with simple buttons. And now it has supported all Samsung phones and tablets. There are some features of DroidKit that you may be interested in.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

  • It can quickly fix all Android Os problems, such as the black screen of death, can’t turn on, phone not charging, No Command error, etc.
  • It has a user-friendly interface and easy-to-use operations. Just click the buttons as the instructions on the screen, with no technical difficulty.
  • System repair will not require you to root your device, so you will not damage your phone or expose your personal information.
  • Guaranteed to be 100% clean and safe, because the ROMs downloaded and installed on this tool are all official from Samsung.

Furthermore, as a one-stop tool for Android users, DroidKit also helps to recover Android data with or without backup, unlock any screen password, manage all data on your device, bypass Google account verification, etc.

Now get the latest version of DroidKit for free and follow the steps below to fix system issues.

Step 1. Run DroidKit on your computer and select System Fix mode on the main interface. Remember to connect your Samsung phone to your computer.

Click System Fix Function

Click System Fix Function

Step 2. Click Start once your Android device has been detected. DroidKit will automatically obtain the PDA code of your Samsung device. After that, click Download Now to begin downloading the firmware.

PDA Code Matched

PDA Code Matched

Step 3. While software downloads the firmware package, make sure to keep your device connected. The interface shown below will appear after the download is finished. Please select Fix Now from the menu.

Firmware Downloaded and Click Fix Now

Firmware Downloaded and Click Fix Now

Step 4. Your gadget needs to be set to download mode. Please select a route based on the state of your device. Then click Next after setting your device to download mode.

Put Samsung into Download Mode

Put Samsung into Download Mode

Step 5. It will immediately begin repairing your Android system. Wait for it to complete. You’ll see the interface below once the repair is finished. And a restart of your Android device will follow.

Completing the Repair Process

Completing the Repair Process

7. Try a Third-party Message App

If you’re using messaging programs other than Samsung Messages. To check if you can receive texts, we advise making Samsung Messages your default app.

Download a different messaging app if Samsung Communications is your default app. You can give Google’s Android Messages app a try. Make it the standard communications program. Check out our comparison of Android and Samsung messages.

8. Free up Samsung Space

Your Samsung phone can stop receiving texts if it has insufficient internal storage. In this case, you need to clear your Samsung storage to get more space for your messages. The steps to do that are quite easy.

Free up Storage on Android

Free up Storage on Android

  1. Go to Settings on your Samsung phone.
  2. Scroll down and find the Device care option. Select it.
  3. Then you need to tap on the Storage option. Here you can view the amount of storage that is accessible.
  4. You should delete outdated emails from your inbox to free up storage.

Check out other methods for boosting Samsung phones’ internal storage as well.

You may like this Samsung tip: How To Clear Cache and Cookies on Samsung >

9. Clear Cache of Message App

Try deleting the cache for the Samsung Messages app. Not erasing your data or messages from your phone shouldn’t be a concern.

Step 1. Go to App info via settings in your Samsung phone.

Step 2. Select “Storage and cache” > Choose “Clear Cache.”

Select Storage & Cache and Choose Clear Cache

Select Storage & Cache and Choose Clear Cache

Step 3. After that select the Delete cache option.

Step 4. After this restart your phone.

One other option is the Delete data button. That typically will keep your messages. We still advise you to back up your emails before selecting it.

10. Update Android OS

Generally, keeping apps and Android up-to-date is effective for coding-related changes. This is why we frequently encourage Android users to ensure their apps and OS are updated.

You may always visit the Play Store to see if any updates have been made for any apps you downloaded. There may be a particular way to acquire updates for any apps you have installed outside the Play Store. To update them securely, be sure to speak with their developer.

  1. For Software Update, go to the Software Update Menu from Samsung Settings.
  2. Then click the “Download and Install” option.
Click Download and Install Option

Click Download and Install Option

Bonus Tip. How to Recover Lost Messages on Samsung

Some Samsung users may lose or delete their precious text messages accidentally. What to do if that happens? Never worry. DroidKit can quickly recover them for you only with simple clicks. As a complete solution to Android data recovery, this tool supports recovering your data directly from your device without backup or retrieving data from your Google backup and SD card. Therefore there is always a way for you to get back your texts. What’s more, you can first preview all your data and select them to recover freely. In addition to text messages, DroidKit can also recover photos, videos, songs, WhatsApp messages and attachments, Apps, contacts, and more.

Now it works well on all Android phones and tablets from any brand including Samsung. Just feel free to follow the guide below to recover your text messages.

Step 1. Free download DroidKit and launch it > Select Deep Recovery from Device in the Data Recovery function.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Choose Deep Recovery from Device under Data Recovery

Choose Deep Recovery from Device under Data Recovery

Step 2. Please select Messages > Click Start > Connect your phone to the computer and click the Start button again.

Select the Data Type You Need to Recover

Select the Data Type You Need to Recover

Step 3. Check the root status of your device > Tap on the Root Now button if you have not rooted it.

Tap on Root Now to Continue

Tap on Root Now to Continue

Step 4. After that, it will promptly scan your Android device’s deleted and existing data. Once the scanning process is completed, you can preview and select the scanned data.

Preview and Select Messages to Retrieve

Preview and Select Messages to Retrieve

Step 5. You can recover the data by clicking To Device or To PC. Please wait while the system recovers. When the restoration process is finished, the interface shown below will appear.

Data Recovery Successfully

Data Recovery Successfully

The Bottom Line

Now you know a few solutions to fix the Samsung messaging app if it stops working. They are likely to fix this kind of issue with your Samsung phone. Even if nothing seems to resolve the problem, DroidKit’s system repair will be able to assist you. Using this tool, you can fix almost all operating system problems on your Samsung.

Free Download

Free Download

* 100% Clean & Safe

Free Download * 100% Clean & Safe

Author Avatar
Joy Taylor Twitter Share Facebook Share

Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues.

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