Fix iPhone Visual Voicemail Not Working

iOS visual voicemail not working? Don’t worry, this guide will help you fix this iOS voicemail transcription problem on iPhone 6s/SE/7/8/X/XS/XR. Applied to all iOS versions, even the latest iOS 13.

Joy Taylor Last Updated: Apr. 14, 2020

The Voicemail Transcription function lets us read the transcript easily, it can help us get the messages when we are not convenient to listen to the voicemail. However, after updating to the new iOS, you just find that the visual voicemail is not available on your iPhone. Actually, you are not the only one meet this voicemail transcription issue, quite a few users also write to us about it. To help you out, here we collect some basic tips to fix the iOS 13/12 visual voicemail not working issue on iPhone.

iOS Voicemail Transcription Not Working

iOS Voicemail Transcription Not Working

How to Fix iOS 13/12 Visual Voicemail Not Working on iPhone

Tip 1. Check Your Network Connection.

The voicemail transcription may not work well if the network is poor. So please go to have a check to make sure the network is stable. If the network is working fine, but the visual voicemail is not available, then keep reading.

Tip 2. Turn on/off Airplane Mode.

Some users have already fixed the new iOS no visual voicemail problem by this method. Go to Settings > Turn on Airplane Mode > Turn it off after 30 seconds.

Fix iOS 11 Visual Voicemail Not Working – Airplane Mode

Fix iPhone Visual Voicemail Not Working – Airplane Mode

Tip 3. Reset Network Settings.

It will reset your iPhone network to the factory setting, but will not erase any existing data. You have to enter the password again if you want to join the Wi-Fi. Go to Settings > General > Reset > Reset Network Settings to make it.

Fix iOS 11 No Visual Voicemail – Reset Network Settings

Fix iPhone No Visual Voicemail – Reset Network Settings

Tip 4. Listen to a Voicemail

Some said that they just listened to a voicemail and hung up, then all the other visual voicemails showed up. Maybe you can also try this method to fix your problem.

Tip 5. Reboot Your iPhone

First restart your iPhone to have a try, if it is not working then hard reset your device.

For iPhone 6s: please press and hold down the Home button and the Power button together until the Apple logo appears.

For iPhone 7: please press the Home button and the Volume Down button until you see the Apple logo.

For iPhone 8/X and higher: first press the Volume Up button and quickly release it, then press the Volume Down button and quickly release it, finally press and hold the Power button until you see the Apple logo.

Tip 6. Update iOS Version/Carrier

The new version always contains bug fixes. Update iOS version: Settings > General > Software Update. Update Carrier: Settings > General > About to have a check. A pop-up window will appear if the new update is available. You can also refer to your carrier for help. Your carrier will glad to help you get out voicemail issues by offering you support pages, FAQ tools or other methods.

The Bottom Line

That’s all for how to fix iOS visual voicemail not working on iPhone. As iPhone issues happen all the time with no sign and no reason, what we can do is to list all possible solutions, but we can’t promise these solutions are valid. If you have tried all the tips above and the voicemail transcription still doesn’t work, you can ask Apple Support for help. If you have any questions or any other method, just tell us in the comment section.

Joy Taylor

Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues.