When heading to updating iPhone iPad to iOS 11, iOS 12/12.4 or latest iOS 13 over the Air, iOS update not showing up in Settings at all, or saying a message “Unable to Check for Update. An error occurred while checking for a software update.” ? Check the steps in this post to fix them easily.
Cannot do a software update on my iPad. Apple online support says to go to Settings/General/software update? I am trying to update to iOS 13. The problem is under general there is no software update for selection. I have looked everywhere for it and cannot locate it. Please let me know what to do. Thanks!
– from Discussion.Apple.com
During iOS 13 or iOS 12.4 updating, even afterward, you may run into various problems and issues, update failed, stuck on Apple logo, network problems, Bluetooth issues, and so on.
Besides, another very common iOS 13/12 /11 updating bug is when you go to Settings > General > Software Update, and install the newest version over the Air, iOS update does not appear at all, or notice you with the message “Unable to Check for Update. An error occurred while checking for a software update.” Especially, since iOS 13/12 /11 was released, lots of users have run into such situations and asked why iOS 13/12 /11 not showing up in the Settings.
This problem could cause by various factors. But don’t worry. You can try the tips in the following to get the iPhone Xs(Max)/Xr/8/X/7/6s unable to check for update issue solved easily.
Sometimes, Apple servers will have something wrong, at this time you decide to update iPhone iPad to the new iOS, and you will get the iOS 13/12 /11 not showing up in the Settings, or unable to check for update issue. So the first thing you need to do with this problem is visiting Apple System Status web page.
If Apple System Status shows yellow, it means there is something wrong with this server for the moment; And what you can do is waiting, or contact Apple Support. If all servers show green, it means they all work OK. The unable to check for update issue is none of Apple server’s business, then what you need to do is moving to the next tip below.
Fix Unable to Check for Update – Tip 1
Updating over the Air requires iPhone iPad should be connected Wi-Fi, and battery life must be at 50% or greater (we sincerely recommend put it in charge). If Wi-Fi is connected, you can also try to disconnect it and after several minutes reconnect it.
If tip 1 does not work, you can try restarting your iPhone iPad: Press and hold the sleep/wake button, hold until you can’t see Slide Power off button on your device screen > Pull the slider to turn it off > After several seconds, again press and hold the sleep/wake button to restart it.
If new iOS version still not showing up in Settings, or unable to check for update existing, try force restarting the device: Press and hold down the On/Off button > While continuing to hold the On/Off button, press and hold the Home button > Keep holding them until the screen turns back on and shows the Apple logo. Then go to Settings > General > Software Update check if iOS 13/12 /11 show up.
Sometimes, this problem happening due to network. You can reset it on your device to fix it: Go to Settings > General > Scroll down to Reset > Tap on Reset Network Settings.
If you have downloaded iOS beta version on your iPhone iPad, a new iOS update will not show up in Settings, either. You should delete the beta firstly, then go to updating. How to delete a beta profile: Settings > General > Scroll down to Profiles & Device Management > Click on the beat version and delete this profile.
If all five methods above do not work, then the last option we can think about is giving up OTA, and turn to iTunes for help. We have also prepared a practical guide to help you how to update iOS 13/12 /11 via iTunes: How to Update Your iPhone/iPad to New iOS>
With these six ways, hope you can fix the unable to check for update iOS 13/12 /11, and iOS update appearing in the Settings. We truly welcome any practical method, if you have one or more, and please share it in the comments below, to help more people, suffering from this iOS 13/12 /11 not showing up on iPhone iPad issue.
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