How to Fix This Accessory May Not Be Supported on iPhone iPad in iOS 11/12


If you see "This Accessory May Not Be Supported" on your iPhone 5s/SE/6/6s/7/8/X or any iOS 11/iOS 12 devices, you can get some quick solutions here.

Aug. 21, 2018


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Download AnyTrans to transfer, backup and manage data on iPhone/iPad. Now, let’s learn how to fix This Accessory May Not Be Supported error on iOS 11/12 devices.

Q: "So I keep getting this "this accessory may not be supported" message on my phone. Is the phone or cable bad? Is there a fix for it?"

There's a good chance that you have come up against an error message telling you "This accessory may not be supported". It is a common issue among iPhone, iPad, and iPod touch users, and it happens a lot to iPhone 5/5s/6/6s/7/8/X users as well as those who just downloaded iOS 11 or updated to iOS 12.

This Accessory May Not Be Supported Error on iPhone/iPad

This Accessory May Not Be Supported Error on iPhone/iPad

This message would appear if you were using a cheap, non-Apple charger. But even if you are using an Apple accessory, the error can also happen for the firmware problem with iOS.

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Fix This Accessory May Not Be Supported Problem on iPhone/iPad in iOS 11/12

1. Try the other original charging cable for your iPhone iPad.

2. Clean your Apple Accessory. You can use a pushpin to carefully insert it into your iPhone or iPad charging port, and clean out the pocket lint or debris from the charging port.

3. Plug your charger in, when you get the error message hold your finger on the dismiss button and pull your charger out. While still applying pressure to the screen, plug your charger back in and it should work.

4. Turn off the device with the Lightning plug attached and then restart it.

5. Connect your iPhone to the charging cable. The error message will appear, so dismiss or ignore it. Next, turn on the Airplane mode in your device. Turn off your iPhone and wait for 1 minute and turn it on again.

Please make sure that you've made full preparation before updating to iOS 11 or iOS 12. What's more, to backup, transfer and manage content on your iOS 11/12 devices, try this all-in-one iOS data manager – AnyTrans. After new iOS update, if you meet problems, you can refer to this guide to find quick solutions.

The Bottom Line

Hope these quick fixes can help you out of the problem, and it is very necessary to clean out the junk file inside your iDevice. If you have any other suggestions on this issue, please share it with us in the below comment section.

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